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External reviews

423 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Wholesale

Great experience

  • April 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy setup, good integration with slack.
What do you dislike about the product?
Instant error messages, logging and testing
What problems is the product solving and how is that benefiting you?
Monitoring


    Computer Software

Great tool for in depth website statistics

  • April 06, 2019
  • Review verified by G2

What do you like best about the product?
Error rates, apdex scores and throughput by the minute everything required to maintain a website. Very useful for deciding on what alerts to create.
What do you dislike about the product?
The only thing I can suggest I dislike or at least wish could be sorted would be the 5 minute delay.
What problems is the product solving and how is that benefiting you?
Ability to see website health is a critical part of the business.


    Javier C.

Better Solution But Slower too

  • April 03, 2019
  • Review verified by G2

What do you like best about the product?
I love the simplicity of install New Relic agent on each server ... It's such a really simple thing and also all the information about server's health .. throughput, response time, error rate, database connections and the possibility of identify slow queries.
What do you dislike about the product?
I do not like the response time of new relic APM. I do not know if there is a problem with my location (Buenos Aires) or with the amount of applications that we have tracking in its system. But every time I want to access my application APM page, I have to wait some minutes to get it loaded at 100% ... It is really awful when I have to see my metrics "right now". And the application search input does not work so well too.
What problems is the product solving and how is that benefiting you?
We are tracking all of our application servers to know real time data about performance, throughput, uptime, errors, server's health, etc.The real benefit is to have all these data in a few minutes grouped in only one page with the minimum effort.


    Krishna C.

New Relic APM for best insights into application performance

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
We use New Relic APM in a large distributed application to do distributed tracing and web application request tracing. Excellent insights into where the bottle necks are.
What do you dislike about the product?
More hooks to external reporting apps and dashboards would be definitely useful.
What problems is the product solving and how is that benefiting you?
Distributed tracing
Web application tracking
Service Maps
New Relic Insights


    Consumer Electronics

Great Product!

  • March 08, 2019
  • Review provided by G2

What do you like best about the product?
Great slack integration and threshold settings to only get notified when required.
What do you dislike about the product?
Better stack traces would be great. Sometimes difficult to debug the errors.
What problems is the product solving and how is that benefiting you?
Tracking out backend errors, error rates and for emergency response if something bad happens. Makes debugging a lot simpler.


    Computer Software

New Relic

  • March 06, 2019
  • Review verified by G2

What do you like best about the product?
Decent interface, good trend analysis, a decent barometer for engagement
What do you dislike about the product?
Not sure if it is an API issue, but some of the data seems to incorrect
What problems is the product solving and how is that benefiting you?
Shows user engagement with our product. Can easily identify areas of opportunity as well as areas that have strong usage


    Information Technology and Services

Identify & Optimize bottlenecks

  • March 03, 2019
  • Review verified by G2

What do you like best about the product?
NewRelic helps to identify the root cause of why your application performance is suffering. It's intuitive and interactive charts helps to debug the issue to its core. Features like showing the slowest query and helping to understand how one can be optimize is amazing. It also helps to understand in which part of the code it is taking too long; is it external service call, db, application stack or request queueing. It's alert and notifications mechanism is also great, we can integrate webhook to notify to our intended communication tool.
What do you dislike about the product?
Pricing is little too high and sometimes would be difficult to justify. Other than pricing, it's user interface does not work well with different resolution, I suspect it is not a responsive design. UI is distorted In Chrome because of which I always have to open NewRelic web in Firefox
What problems is the product solving and how is that benefiting you?
We are using it to find the bottleneck in application performance. It helps us to find area to optimize for maximum return. It also helps us to determine when is a good time to scale up or down our servers. We also use it generates alerts and notification.
Recommendations to others considering the product:
Rather than rolling out your own APM solution going with NewRelic will save your future time and money. It is definitely one of the best available in the market with an ease of integrating with your application code. They offer libraries for most of the popular programming language which makes integrating with NewRelic a piece of cake.


    Joy P.

"Successful application execution checking arrangement"

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
The Option To create reports of Server over a Span of 3 Months.!!! That is an incredible method to keep a beware of what's going on after some time and even track the advancement. Aside from that, nitty gritty Error Analytics is a Big Yes for the general population dealing with the Servers.I truly like how the dashboard is spread out for clients. It is easy to understand by enabling clients to effortlessly explore through the site to search for essential examination. What I like best is that it can without much of a stretch reveal to me which applications are slamming, which applications are sans crash, and the particular occasions that are causing the applications to crash.
What do you dislike about the product?
Execution breakdown is accessible for moderate exchanges. This is fine in a large portion of the cases, however after you're finished with the moderate ones it's difficult to get data on the quick ones. Likewise you have to push some fundamental data to New Relic as some imperative measurements are not accumulated as a matter of course. A few ideas like APDEX and T-values are not natural at first, yet are cool when you realize what you're managing.
What problems is the product solving and how is that benefiting you?
Whenever we begin having an issue with one of our applications, I quickly sign into New Relic to check whether I can figure out what the issue is. New Relic encourages me restricted down my diagnostics so I can fix the issue faster.NewRelic APM enables us to screen client experience dependent on the execution of our servers. Execution changes associated with our discharges enables us to a have clear thought of what improved/exacerbated the framework.
Recommendations to others considering the product:
Individuals who are working with On reason Servers, esp. for them, this is an extraordinary apparatus ( as from my own involvement) as it will enable you to keep a mind your server wellbeing, ordinary following, issues and even the positive qualities in them. The Overall experience is incredible and is a significant simple apparatus to utilize too.Its an unquestionable requirement for each startup cool free (with qota) simple to utilize , keeps you not remain around evening time watch cloud watch and attempt comprehend what clients are doing!


    Altafur R.

Very Detailed Dashboard

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
I really like how the dashboard is laid out for users. It is user friendly by allowing users to easily navigate through the website to look for important analytics. What I like best is that it can easily tell me which apps are crashing, which apps are crash-free, and the specific instances that are causing the apps to crash. The dashboard gives a detailed overview of all the apps, and helps me monitor the analytics of the all the Viacom apps. Furthermore, I can tailor the specific stats that I want to see using custom SQL code in New Relic.
What do you dislike about the product?
One thing that I believe New Relic can improve upon is allowing the users to click on the specific crash occurrences and errors when looking through the graphs that have the analytics of the app based on user sessions with the app. Instead of just seeing the specific crashes and errors through the graph, I think being able to click on it that leads to the page with more details and information regarding the crash or error with the stack trace and event trail will be more convenient for users.
What problems is the product solving and how is that benefiting you?
New Relic really helps us, QA testers, and developers understand the health of the app based on the users that are using the app and if they are experiencing any crashes or errors. This is a really helpful tool in understanding when the crashes and errors occur, how many users are affected and for how long, and where it is coming from.
Recommendations to others considering the product:
This is a very helpful analytics tool to monitor the health of the app and how it is doing based on user sessions. It helps QA Analysts and Developers pinpoint issues with the app such as crashes and errors.


    Apparel & Fashion

Good APM for cloud

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Ability to collate statistics from different VMs across cloud providers and provide a single view of the application.
What do you dislike about the product?
Setting up the dashboard in quite cumbersome and not an intiutive process
What problems is the product solving and how is that benefiting you?
NewRelic helps us monitor the health of our application in various environments and alerts us when there are issues with specific servers.