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Excellent monitoring tool
What do you like best about the product?
Newrelic has tons of integrations and plugins with other tools
What do you dislike about the product?
Using Newrelic is a bit expensive when compared to other tools
What problems is the product solving and how is that benefiting you?
Monitoring and alerting
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New Relic Review
What do you like best about the product?
I like the amount of detail the reporitng can show and the uniqneness of the alerts that can be set. The email notifications are clear when viewing them if you are just waking up or get alerted in the middle of the night about a happenstance. I can easily find the problem with flexibility in the amount of detail I can set in the titles. I have full control in what I can control it is telling me at a certain time.
What do you dislike about the product?
What I dislike about the software is how certain categories are named. There are many different methods of reporting and you have to be certain what each alert is reporting the way you want it to, otherwise if the server fails and none of the reports show an issue, you are screwed. Hover over options can be super useful, but none are implemented. I also dislike the amount of detail the walk throughs go into with setting up, say, insights for certain processes. The documentation for how to do that with certain taks can be better worded, or be more in detail as a walk through.,
What problems is the product solving and how is that benefiting you?
Keeping our virtual and physical server farms up and running. Benefits are around the clock reporting with detailed historical info for each. We don;t have to consume as much onsite resources.
Recommendations to others considering the product:
Good luck reading the details of the reporting categories.
Great tool
What do you like best about the product?
New Relic give you a real look into your infrastructure and what's happening, so you can be proactive about changes that need to occur.
What do you dislike about the product?
Needs to be more customized support options.
What problems is the product solving and how is that benefiting you?
Visibility into the infrastructure and being able to plan resources and load.
New Relic Monitoring
What do you like best about the product?
We use new relic APM to monitor services, apps and data processing performance. For any degradation in performances, we get email alerts which is awesome.
What do you dislike about the product?
Nothing to dislike till now. No complains.
What problems is the product solving and how is that benefiting you?
We do not have to constantly look at our monitoring dashboards. For any performance issues, we get alerts from new relic. It also helps management make provisioning decisions for processing jobs.
Great Idea and service, but pricing model needs some improvement
What do you like best about the product?
I was a big fan of using New Relic for my infrastructure monitoring.
What do you dislike about the product?
I had an issue with the billing options. The billing options/packages changed while I was already happy with my services. This change made my continued use of the product, not possible.
What problems is the product solving and how is that benefiting you?
Infrastructure Monitoring for up/down, CPU, storage and network traffic
Recommendations to others considering the product:
Ensure what you are looking for is included in your pricing package.
New Relic APM
What do you like best about the product?
Ease of use of the software. The reports provided and alerting mechanisms. Very valuable tool for my technical team. They are the ones using it and then are able to provide better support to our end users. While I dont use the tool I was the executive sponsor of the tool for utilization by my IT team. They provide data and reports to me that I am able to share with executive leadership.
What do you dislike about the product?
Tool has performed well in our environment and provided good insight to our web infrastructure. As a new user nothing to dislike so far.
What problems is the product solving and how is that benefiting you?
We wanted to gain more insight into our web infrastructure and see what type of performance we were really getting. Wanted to narrow down issues in order to be more pro-active in solving problems. We also wanted to be proavtive in alerting to potential problems prior to them becoming full fledged issues. The tool has enabled my technical team
Recommendations to others considering the product:
Ensure you review all capabilities thoroughly to ensure you get what you want. Make sure technical team involved both from an infrastructure and application development perspective.
New Relic helps us get meaningful insights into our websites and applications
What do you like best about the product?
Both hosting and dev can use New Relic to see what the bottlenecks and errors are with our applications and websites. We sometimes have high error rates and need to ensure that our applications are running to their potential.
What do you dislike about the product?
The interface could use a facelift and be a bit more intuitive with navigation.
What problems is the product solving and how is that benefiting you?
Error rates and application robustness. We have been able to make our applications and websites more responsive by using New Relic.
New Relic Infrastructure gives good visibility over deployed hosts
What do you like best about the product?
It's easy with New Relic Infrastructure to quickly spot where there are problems in your deployed infrastructure. The tabs let you drill down into Hosts, Network, Storage, Processes, and Inventory. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts, and the ability to create filter sets based on TAGs in your Amazon deployed fleet allows quick separation between environments.
One particularly useful feature was in Inventory, it quickly identified whichi hosts
One particularly useful feature was in Inventory, it quickly identified whichi hosts
What do you dislike about the product?
New Relic used to offer the ability to inspect machine metrics via the APM product, but moving this into a separate breakout Infrastructure product increases our costs. In fairness, the Infrastructure product is much more comprehensive.
If you don't use packages to deploy your software, then the Inventory tab may not give you as much value.
If you don't use packages to deploy your software, then the Inventory tab may not give you as much value.
What problems is the product solving and how is that benefiting you?
It's very fast to drill down into problems with your deployment using Infrastructure. If any of your hosts are in an error condition, you can quickly filter to just the error-reporting hosts. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts.
Recommendations to others considering the product:
Consider carefully whether you need New Relic on ALL your hosts or not. The pricing is such that it's expensive to measure all the machines.
Great product for monitoring services
What do you like best about the product?
This software is great to monitor your production APIs. It provides metrics and allows you to identify services that are taking a long time to respond.
What do you dislike about the product?
The product does not have good support for NServiceBus monitoring which I use on a daily basis.
What problems is the product solving and how is that benefiting you?
As a developer it allowed me to identify where the services we have deployed are facing latency. This is really useful information to allow us to fix them in future releases.
Recommendations to others considering the product:
Definitely worth it.
Real time overview of your applications
What do you like best about the product?
I like the ability to easily apply filters such as hosts and time. I also like that I can save my favorite filters onto the dashboard for easy viewing next time.
What do you dislike about the product?
The UX is not very responsive and doesn't display well on smaller screens.
What problems is the product solving and how is that benefiting you?
Monitor health of the System and insight into different parts of the system
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