Managed security rules have protected our public e‑commerce sites and simplified ongoing defense
What is our primary use case?
We are providing support to our end customers who have e-commerce websites that need to be exposed to the public, and for a secure way around, we thought of getting them exposed via the Application Load Balancer to make sure it is exposed at Layer 7 only. While making sure it will be protected, we started using AWS WAF services, where we found that we can utilize a WAF rule set from Marketplace. We started using it, and I got the chance to be part of one of the summits where I heard of F5 Rules for AWS WAF. Since then, I have been using their rule sets for bot protection, web exploit OWASP rules, common vulnerabilities and exposures, and API security, which is a use case we are using to configure these rule sets.
We are using AWS WAF, which has been integrated with the Application Load Balancer to ensure that our Application Load Balancer is secure while it gets publicly exposed.
We thought of starting to use F5 Rules for AWS WAF primarily for DDoS protection nowadays, as AWS native rule sets also provide some protection for DDoS. I found that it demands continuous improvement in these rule sets. Previously, we used native rule sets, but these continuous demands were not listed in it, which led us to an unsecure environment. Now, using F5 Rules for AWS WAF for bot protection, I found that they continuously perform vulnerability scans while these rules come into action. This continuous improvisation ensures that I can build trust against these rules instead of other third-party rule sets.
What is most valuable?
I really appreciate the way F5 Rules for AWS WAF generate reports proactively to show the number of exploits that come in and what remediation has been followed to block such exploits, mainly in the OWASP rule sets.
It has generated value toward us because since these e-commerce websites could become exposed to the public in an unsecure manner, which really no one wants. Now, looking at these rule sets, they ensure that our origin or our application content and code, as well as the application itself or its API, are secure enough, always.
What needs improvement?
An area for improvement I see is that while everything is in good shape, I demand continuous improvisation of these rule sets. However, I am accepting of this. To stay safer from a security perspective, continuous improvisation in these security rules is required to ensure we are always up to date with new attacks.
For how long have I used the solution?
I have been using F5 Rules for AWS WAF in the last two years and I found it to be a good choice compared to other products.
What do I think about the stability of the solution?
F5 Rules for AWS WAF is stable.
What do I think about the scalability of the solution?
Scalability is not a challenge with F5 Rules for AWS WAF, as they are configured within the AWS WAF service, which is reliable and redundant. We have not faced any challenges with the rule set scalability, and that is a positive aspect.
How are customer service and support?
I have reached out to customer support multiple times, especially while configuring rule sets for the first time. The support provided was excellent. I appreciate the assistance; they clearly explained everything, how to configure these rule sets, and what the best options are based on my use case, which helped us shortlist what is required.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used AWS native rule sets and Fortinet rule sets. We switched to F5 Rules for AWS WAF because we found it more competitive. They continuously improve their security rules and keep adding vulnerability protection to their existing rule sets, ensuring we are protected and our applications are safe.
We mainly evaluated AWS native rule sets prior to F5 Rules for AWS WAF.
What was our ROI?
It has absolutely saved money for our security team and time. There are two ways: either we write our own rule sets, which demands significant time, or we can use a more mature tool like F5 Rules for AWS WAF, which has already created these rule sets for perfect use cases like we are using for our end customers. Using F5 Rules for AWS WAF saves us time spent on developing security rules ourselves.
What's my experience with pricing, setup cost, and licensing?
From the pricing perspective, I found it to be comparable to other marketplace rules available in AWS Marketplace. It has competitive pricing.
What other advice do I have?
I advise anyone looking for a great tool to secure their public-facing applications to start using F5 Rules for AWS WAF. These are managed rule sets, so you do not need to worry about continuous improvements or ensuring your application is secure; F5 Rules for AWS WAF will take care of that and is always making the necessary improvements in these rule sets to ensure security.
I am very impressed with the rule sets and the continuous engineering from their security team to ensure the required rule set availability. I really appreciate the fantastic job they are doing.
F5 Rules for AWS WAF can be integrated with AWS CloudFront, Application Load Balancer, Lambda, and API Gateway. I am satisfied with all these services as they are our intermediary points for services exposed to the public or globally.
I gave this product a rating of ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)