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Unable to integrate more AWS accounts (only 1)

  • By KLCC
  • on 06/04/2019

It is frustrating because I like this service quite a lot. It is very easy to deploy and manage but there are quite a few annoyances to deal with.

First off my biggest complaint is that the Gravity Zone console won't allow you to add more than 1 AWS account integration. We manage so many different AWS accounts with hundreds of EC2 and we want 1 centralized console to manage them all, but we can't do that with this.

The console is another annoying thing, it won't let us open anything specific on a new tab. Every time we right click - open in a new tab it opens the main dashboard instead of that specific function.


  • By Let's connect for a solution
  • on 05/26/2020

Hi KLCC, Thank you for your comment and I'm sorry you have had some frustration with the console. My name is Derek and I would like to offer a solution to your issues by connecting you with our Solution Engineering team. We have a solution to your integration complaint and we would like to walk you through it. Can you reach out to me directly and I will connect you with our teams? My email is dshealy@bitdefender.com. I'm glad to hear that you like our service and that GravityZone was easy to deploy and manage. We greatly appreciate you as a customer and want to maximize your experience with our solution. Thanks so much! Derek