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Satisfied Domo Customer
What do you like best about the product?
I enjoy the DOMO iPhone app best, as I am able to view my company's sales metrics wherever I have cell phone service. Additionally, the data is only a few clicks away and the graphs display the data well.
What do you dislike about the product?
I find it to be very difficult to create my own data cards and occasionally I find it challenging to sort data in the existing cards.
What problems is the product solving and how is that benefiting you?
Our business problem was that we manually created all of the company's revenue data. Upon deployment of DOMO, we were able to save data cards, the data would be automatically built on a daily basis and everyone in the company can see the reports at all times.
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Domo was a perfect fit
What do you like best about the product?
Ease of implementation, and start up time. We were up and running in weeks, and on a platform that allows for easy collaboration and prototyping.
What do you dislike about the product?
There are things that need refinement and maturation, but on the whole, nothing to dislike. The pros far out weigh the cons.
I'd like to see more options available in the visuals, as well as more visibility between data sets and data flows dependencies.
I'd like to see more options available in the visuals, as well as more visibility between data sets and data flows dependencies.
What problems is the product solving and how is that benefiting you?
Creating a single view into our business, and making sure all the divisions were speaking the same language was the primary goal. Outside of accomplishing that in record time, there were unexpected benefits related to sharing dashboards with external customers and partners, as well as implementing "data governance light" and "crowd sourced data quality" aka exception reporting that works.
Recommendations to others considering the product:
Don't get caught up on having just one tool to do everything. Domo is an easy fit for organizations looking for an analytics layer to help get everyone aware and talking about their data. I would be comfortable partnering Domo with other existing tools, and would look at implementing in those departments that typically don't get as much attention (accounting, marketing, etc.) The pre-built templates allow them to get up and running with the data they have in hours, if not minutes.
Most comprehensive product in the BI space!
What do you like best about the product?
DOMO is a complete solution - the only complete solution that we have found in the BI space. With over 450 pre-integrated connectors to various data sources (and growing every day), the time to value is extremely short and in most cases, our customer are able to receive value almost immediately upon deployment. The social aspect of DOMO (i.e. DOMO Buzz) provides something that is closer to a business management tool than just another BI/Analytics solution. By far my favorite thing about DOMO is the company's fervent commitment to its customers' satisfaction and success. This is obvious at all levels of the company - from administrative staff all the way up to Josh James (Founder and CEO).
What do you dislike about the product?
I'm not sure there is anything that I dislike about the product or the company; however, it was clear from the first time that I saw the product that they have really created a new category of business software solutions that is far beyond the basic BI/analytics. It would be good to see this evangelized more in the marketplace since it is sometimes unclear and results in DOMO being compared to BI/Analytics solutions that do only one or two things that DOMO is capable of addressing.
What problems is the product solving and how is that benefiting you?
We are solving problems for our clients with a single solution that previously required multiple applications and countless hours to realize the same benefits that DOMO provides with a single solution.
Recommendations to others considering the product:
Be sure to educate yourself on what is really required to deploy a fully-comprehensive, enterprise-wide business management solution. Consider the cost of multiple applications and the work effort involved in tying everything together. Once you have done this, it will be very clear why DOMO stands apart from the rest of the crowd. It really is the most comprehensive solution that I have ever seen in this space. Also make sure to understand ALL of the costs associated with deploying other solutions so that you really understand the value that DOMO can bring to an organization.
Dynamic data tool
What do you like best about the product?
The flexibility to ingest data from any source and via all methods, categorize the data, allow for manipulation and create dashboards - both with data and visuals.
What do you dislike about the product?
There is Very little to dislike about domo. It may be More robust then you need but it can work for any need.
What problems is the product solving and how is that benefiting you?
We use to sort revenue and margin data related to our hundreds of websites, with dashboard Los abd sheets to keep updated on Trends.
Recommendations to others considering the product:
The customer support will get you set up in no time.
Most useful tool on the market
What do you like best about the product?
It is by far the coolest, most useful analytics tool on the market. I check it everyday after I run certain campaigns to see how they did. The stats and data you get from your "tables" do not compare to any other tool out there. A must use for any marketing team.
What do you dislike about the product?
On occasion, the drill down features either take you to the wrong campaign or don't take you far enough into the campaigns.
What problems is the product solving and how is that benefiting you?
I now have quantitative evidence of my efforts in the campaigns that my team runs. Before, we were unable to really see the impact of what we were doing, now we have full evidence on what works and what doesn't.
Recommendations to others considering the product:
If you want a tool to tell you how you are doing and that gives you actual evidence - this is for you.
Easy to connect multiple data sources, make quick scorecards
What do you like best about the product?
Domo is NOT a BI tool that has to be managed and run by IT, average business users can create their own cards and actually manipulate the data
What do you dislike about the product?
Not much to dislike, our issues have been more with getting people to actually view/use the cards, which needs to be driven by upper management
What problems is the product solving and how is that benefiting you?
We have multiple ERP systems, SF.com, supplier database tools, etc. We wanted to get one source of truth dashboards for business reviews, Domo allowed us to do that. This has driven less power points, less excel spreadsheets.
Recommendations to others considering the product:
Make sure you only pay for users that will actually use the tool, seats are expensive so make sure you are driving adoption.
Great experience anywhere
What do you like best about the product?
Being able to access my business Data anywhere anytime on my mobile with simple Dashboard
What do you dislike about the product?
Not to be able to manage my oki on my iPhone: i need my pc/mac to do so
What problems is the product solving and how is that benefiting you?
Manage Project costs and staffing for my custom est..
Good software but some limited data options
What do you like best about the product?
Domo does a nice job of generating reports that help us understand trends. It provides visualizations that make presentations to clients a bit easier.
What do you dislike about the product?
We had some security issues as their software is cloud-based. We like to keep data internal so this was a concern of some staff.
What problems is the product solving and how is that benefiting you?
We want to model various factors in our business without having to hire a bunch of analytics staff.
User friendly
What do you like best about the product?
Gives us enhanced reporting over what we get natively, with intuitive charts and graphs.
What do you dislike about the product?
Nothing so far. We limit our users to only a few people, so it's possible user licenses are expensive.
What problems is the product solving and how is that benefiting you?
More detailed insight into EVERYTHING we want to track.
Excellent hands-on onboarding
What do you like best about the product?
Domo is pretty intuitive to use if you know the basics of pivot tables. Visualizations look really crisp and modern. Their onboarding and support team is awesome as they spent a lot of time with us to connect our data and build out an initial set of reports that we could actually use.
What do you dislike about the product?
Not able to do simple re-ordering. We use it for sales/marketing lead reporting, but it orders labels alphabetically. In order to re-order, you need to create some additional "beastmode" calculations to create new labels with numbers pre-pended.
What problems is the product solving and how is that benefiting you?
We have data in a few different places (Salesforce, Marketo, product DB, and Desk.com among others) We're able to easily bring them together with common key fields and have a better understanding of our prospects and customers.
Recommendations to others considering the product:
Garbage In, Garbage Out. So make sure your data is cleanest at the source.
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