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Great drill down product!
What do you like best about the product?
I like the easy to read graphs with the ability to create the dashboards and reports that are meaningful for our team. We use call dispositioning and we found that some users were using the wrong disposition and it was easily displayed in a Domo report. We were able to drill down into the report and see in a bar graph, with different colors, the data we needed. Ease of use and the wide range of reports at our fingertips.
What do you dislike about the product?
Dislike the lack of information online for user help and information coming from other companies. We would like to know how some other companies use the dashboards and reports and what they look like. Domo keeps this very secret and their ecosystem is unknown. I wish I could ask other companies.
What problems is the product solving and how is that benefiting you?
We are solving the issue of discovering outliers. We are also solving the issue of finding out who is being the most effective with their time. We have realized these benefits by firing a few individuals who were shown the reports, told how to change, trained how to change, and then compared multiple months. We saved inefficiency and were able to do more with a smaller team. We also were able to promote individuals and motivate other individuals by percentage increases in the reports and dashboards we created. Specifically around the dial metrics but we also used closed acv, appointments set to close, and appointments that fell through. Training purposes as well.
Recommendations to others considering the product:
When considering Domo, make sure to let them know all the kpi that are important to you. That meaning key performance indicators. They will then direct you to build those reports and how to do so. Without it, you will be lost.
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Great Platform For Beginning BI Exploration
What do you like best about the product?
The system is extremely flexible from a transformation perspective and has a ton of prebuilt connectors to utilize. For heavy Salesforce shops, their connector is solid and can help accomplish furthering any type of Salesforce reporting.
Their transformation layer, MAGIC ETL, is outstanding as well. Can be a bit touchy, but allows anyone to perform fairly advanced transformation with ease.
Getting the platform stood up and getting data live is also very quick.We were able to build full dashboards with multiple complex data sets in a couple of days.
Their transformation layer, MAGIC ETL, is outstanding as well. Can be a bit touchy, but allows anyone to perform fairly advanced transformation with ease.
Getting the platform stood up and getting data live is also very quick.We were able to build full dashboards with multiple complex data sets in a couple of days.
What do you dislike about the product?
The presentation layer is a bit lacking at this point. Filtering on pages is a bit clunky and not as smooth as some other tools (Wave, Tableau). They use Sumo tables for more traditional "table"/excel type reports and they are hideous on dashboards.
While the adaptability to all screen sizes is nice, it can make dashboards not appear as intended on small or larger screens. A bit of control or ability to resize more than 3 chart sizes would be a great enhancement.
Only have the ability to export as a PPT and no PDF one page option.
While the adaptability to all screen sizes is nice, it can make dashboards not appear as intended on small or larger screens. A bit of control or ability to resize more than 3 chart sizes would be a great enhancement.
Only have the ability to export as a PPT and no PDF one page option.
What problems is the product solving and how is that benefiting you?
We've solved for the ability to answer questions that cross systems with limited integrations (Ticketing from Zendesk + Sales Data from Salesforce + ERP Data from Finance + Marketing data from Marketo). The ability to merge multiple data sources into one home has allowed us to give a more well-rounded picture to our teams.
We've also been able to utilize the data warehousing feature to look more at historical data and perform more complex analysis into trends across multiple datasets.
We've also been able to utilize the data warehousing feature to look more at historical data and perform more complex analysis into trends across multiple datasets.
Efficient but not always reasonable tool
What do you like best about the product?
This has been a very efficient way for the SEM, SEO and display teams to organize their data in a way that is client facing.
What do you dislike about the product?
Occasionally automated reports wouldn't work (be it because of Domo or the system sending the report) and there was no way to know that the data was missing. I wish Domo would notify you if a placement didn't see any impressions for multiple days.
What problems is the product solving and how is that benefiting you?
We use Domo to streamline the reporting process for our digital advertising across SEM, SEO and display.
Incredible data visualization tool
What do you like best about the product?
Has saved us countless time and money on manually pulling and analyzing data. Easy to setup. Very visual and digestible.
What do you dislike about the product?
A few kinks with some of the APIs but they are constantly being improved.
What problems is the product solving and how is that benefiting you?
Data visualization. There are so many APIs that it makes it easy to tell a story about anything. For instance we hooked it up to our basecamp to be able to see how many projects our project managers are working on at once.
Recommendations to others considering the product:
Use it :)
Outstanding Cloud Based Analytics
What do you like best about the product?
I appreciate DOMO's ease of implementing, and connecting to data sources. The Domo platform is powerful for our group because it is our data warehouse, data mart, ETL tool, and visualization tool all under one umbrella. I couldn't imagine running a business without DOMO.
What do you dislike about the product?
It initially takes a little bit to understand the power of DOMO, and all it can handle. Once you understand all that you can do through beast mode, ETL tool, etc. it's amazing.
What problems is the product solving and how is that benefiting you?
The ability to aggregate all of our data in one spot, disseminate it efficiently throughout the organization, and collaborate on it together through DOMO Buzz.
Magic Glitter Machine!
What do you like best about the product?
Domo provides a way to bring all your data together into one platform and share with your stakeholders. It allows us to make collaborative and informed decisions about the success of our efforts, track progress and identify roadblocks. It's interface is really good looking and easy to read.
What do you dislike about the product?
Domo tends to be expensive, especially for smaller companies. There's a huge learning curve, causing set up to take much longer than anticipated (or desired) and there aren't ad-hoc reporting capabilities.
What problems is the product solving and how is that benefiting you?
With Domo, we're able to share our metrics and dashboards across the company, combining our internal and external data to help us see the "big picture."
Recommendations to others considering the product:
Get training or hire a Domo expert to help you get set up. Set up can be time-intensive.
Multi-functional Business tool
What do you like best about the product?
I like that you can build cards specific to all your needs. If you need to show something financial you can break down a large number into several smaller cards that show the exact make up of the number without having to search around or pull up multiple sources of info.
What do you dislike about the product?
It is time consuming to learn, which is understandable given the complexity of parts of it. I found it challenging to really grasp the building blocks of the cards, but I'm getting better at setting them up faster.
What problems is the product solving and how is that benefiting you?
We have realized that this tool takes presenting to a whole new level and really impresses people. We are solving an efficiency issue in that we can make these cards and not have to run a ton of reports every month, it does it for us, in an attractive manor.
Recommendations to others considering the product:
Make sure to use Domo University to really learn the tool and become proficient in it.
Great Visibility to Analytics using Domo
What do you like best about the product?
-being able to see our demand and engagement right away when I come in on Monday morning
-using the DOMO cards to almost everything we do, especially our daily marketing standup
-working to integrate DOMO into engineering and sales
-using the DOMO cards to almost everything we do, especially our daily marketing standup
-working to integrate DOMO into engineering and sales
What do you dislike about the product?
Beast Mode is hard to understand without the help of a DOMO expert sitting right next to you
What problems is the product solving and how is that benefiting you?
Visibility - being able to see exactly where we need to improve, seeing exactly where people are visiting our website, etc.
Domo is a game changer
What do you like best about the product?
The natural intuitive nature of Domo allows just about anyone to go from zero to hero in no time at all.
What do you dislike about the product?
That I can't speak to Domo and have it solve all my problems now.
What problems is the product solving and how is that benefiting you?
Mostly metric and analytics type questions. Creating dashboards for executive management to centralize viewing.
Recommendations to others considering the product:
Give it a trial run to see how it works for you.
Replaced copy/paste daily email summary w/ AWESOME CHART including Key Events
What do you like best about the product?
Domo is really fast and easy to use. Tyler, technical support, was highly knowledgable understood what I was solving for and showed me how to use Domo.
What do you dislike about the product?
Really would love to see stacked bar, with line and symbol charts all in one. As a ads business, we look at a lot of metrics and it's easier to look at everything in one shot.
What problems is the product solving and how is that benefiting you?
Financial analysis and business reporting. Benefits include ease of use including easy to read visualization and drill down capability.
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