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Crashes

  • By bad_blackboard
  • on 10/24/2019

The app throws bad gateway notices at least twice a week. There is no support for the app. There is no error reporting for the app.


  • By Mark O'Neil, Senior Director Product Management, Platform and APIs, Blackboard Inc.
  • on 02/08/2021

Support is provided, as pointed out in the AMI support information, at https://docs.blackboard.com. Specifically at https://docs.blackboard.com/dvba/developer-ami. Also, we believe we have resolved the 502 errors with our recent release.

  • By Mark
  • on 01/21/2020

We've found that increasing from the medium to large tier reduces or in our case eliminates the gateway error.