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Crashes

  • By bad_blackboard
  • on 10/24/2019

The app throws bad gateway notices at least twice a week. There is no support for the app. There is no error reporting for the app.


  • By harmonyhill
  • on 07/13/2021

Support and documentation is poor. This document is vague and seems to leave a lot of steps out. The SSL does not work out of the box. The steps to fix this issue is unclear and from other community posts does not seem to work. https://docs.blackboard.com/dvba/developer-ami Avoid and try something else is probably the best advice.

  • By Mark O'Neil, Senior Director Product Management, Platform and APIs, Blackboard Inc.
  • on 02/08/2021

Support is provided, as pointed out in the AMI support information, at https://docs.blackboard.com. Specifically at https://docs.blackboard.com/dvba/developer-ami. Also, we believe we have resolved the 502 errors with our recent release.

  • By Mark
  • on 01/21/2020

We've found that increasing from the medium to large tier reduces or in our case eliminates the gateway error.