CRAP
Can't connect to SSH through Mac or the browser terminal. so can't install any SSL on the site unless you start over from scratch. this is the 3rd instance. Stay away from Bitnami. Go to Digital Ocean or Pure Ubuntu
Sorry to hear your experience did not go well. As you may know, we have made available guides to perform common actions in the solution (https://docs.bitnami.com/aws/apps/wordpress). You can also find this guide really useful to troubleshoot SSH issues (https://docs.bitnami.com/aws/how-to/troubleshoot-ssh-issues/). For times when you need additional support, we provide support from our engineers in our Community forum (https://community.bitnami.com/). We would appreciate if you could open a thread referencing this review at our community forum, so our team can help you to solve the issues you ran into. Thanks!