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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tomer M.

Debug microservices like they run on your local machine

  • May 31, 2021
  • Review verified by G2

What do you like best about the product?
With Rookout I don't need to reproduce deployments and environments, which saves me a lot of time and effort that I am able to invest in other tasks, such as building new features.
What do you dislike about the product?
Nothing. I’ve been using Rookout for a while now and am perfectly happy with it.
What problems is the product solving and how is that benefiting you?
I solve bugs raised by QA and able to see exactly how the service behaves by adding breakpoints at the QA environments, like hooking a debugger without the risk of stuck instances
Recommendations to others considering the product:
If you work with microservices, you got to use this tool


    Golan S.

Rookout is our eyes into production

  • May 30, 2021
  • Review verified by G2

What do you like best about the product?
Rookout enables us to get a clear understanding of our flows/bugs in production. We can instantly add logs, measure latencies, and debug our production flows without the need for tedious cycles to reproduce production issues in our test environment.
It's an essential tool in our production arsenal and saves a lot of time and effort supporting the service.
It also makes the team members; life better.
What do you dislike about the product?
UI/UX can and should be improved to mimic IDE behavior better.
There are still some bugs, mainly around UI
What problems is the product solving and how is that benefiting you?
With Rookout, we can:
1. Debug issues on production without the need to reproduce on our test env.
2. Use the stack trace of the Rookout breakpoint to understand the software abstraction in real-time (like which implementation is running).
3. Use the profiling capabilities (time measures, rate, etc.) to find latency hotspots of specific flows (with conditional breakpoint).
4. Understand distributed flows (like un-even processing of Kafka partitions etc.).


    Automotive

Used Rookout as a tool for real time debugging

  • May 30, 2021
  • Review provided by G2

What do you like best about the product?
- Being able to debug code in production in real time - big advantage!!
- Rookout supports a wide range of technologies
- Being able to change logs and metrics sent from production dynamically.
What do you dislike about the product?
The tool can be helpful for a very specific range of problems, hence it's sometimes easier to debug using existing tools or dashboards that cover a wider range of problems.

The need to configure Rookout on every component is not very scalable.
What problems is the product solving and how is that benefiting you?
Debugging production in real time, configuring logs dynamically.


    Elad F.

Rookout is an amazing tool that saves us a lot of time!

  • May 30, 2021
  • Review verified by G2

What do you like best about the product?
Rookout enables our team to debug our complex production services without the need to change the code. It saves us hours of developers and other supporting teams time, time that was, in the past, spent on adding traces in the code and deploying a new version to production. With Rookout we just set a break point in our code and can see, in seconds, the variables and call stack with ease.
With Rookout we can reduce the effort to reproduce deployments and environments, which saves us a
lot of time and effort that we are able to invest in other tasks, such as building new features.
Their support is amazing and they are very open for suggestions on how to improve the product.
What do you dislike about the product?
Nothing. I’ve been using Rookout for a while now and am perfectly happy with it.
What problems is the product solving and how is that benefiting you?
We are using Rookout to debug customers' issues in our many production services in hundreds of servers.
With ease with can set a break point and review the state of the code in a specific scenario.


    Program Development

Tried the product

  • May 30, 2021
  • Review provided by G2

What do you like best about the product?
the fact i could debug without the new to redeploy the system
What do you dislike about the product?
Had no support with ruby but they added it
What problems is the product solving and how is that benefiting you?
Issues with my code in production.


    Computer Software

Easy way to debug production envs without breaking a keyboard while trying to reproduce incidents

  • May 30, 2021
  • Review verified by G2

What do you like best about the product?
Rookout provides a way to gain insights on distributed production environments and debug live on ongoing incidents - Making it a lot faster than understanding the issue by reproducing locally on your machine, struggling with humps of raw data from databases dumps and JSON files etc...
Conditional breakpoints and the ability to leave one running when setting a slack notification to be notified when the error re-occured is a game changer!
What do you dislike about the product?
Installation process could do with less friction - some languages/environments are troublesome to install (i.e. TypeScript)
UI is too simplistic and sometime confusing - more options and configuration options would be better
What problems is the product solving and how is that benefiting you?
The biggest problem Rookout solves for me is reducing incidents' resolve time. When an issue occurs, and I don't understand why - setting a few breakpoints on Rookout most of the time provides an answer if you know what you are looking for.


    Elad Y.

Great solution for remote debugging

  • May 30, 2021
  • Review verified by G2

What do you like best about the product?
Easy to deploy, easy to use, great value.
What do you dislike about the product?
They release new versions all the time which makes it harder to keep up as a big slow company. We had to find a good stable version we like and to keep that.
What problems is the product solving and how is that benefiting you?
No need to release new versions to print more logs for debugging purposes on priduction environments. We give our customers solution to production issues much quicker.
Recommendations to others considering the product:
You have to try it to see the potential


    Information Services

Rookout saves us debugging time!

  • May 28, 2021
  • Review verified by G2

What do you like best about the product?
Rookout helps us debug production-only bugs much faster!

We have been using Rookout on thousands of production systems since late 2018. Instead of adding logging and waiting for a new build to roll out in a week, Rookout often shows us the problem so we can start on a fix immediately.

The Rookout team is very friendly, very bright, and very responsive to our requests. They are my favorite software vendor.
What do you dislike about the product?
Sometimes we wish we could see a little more context; for instance, it'd be nice to see the values of variables higher up in the stack.
What problems is the product solving and how is that benefiting you?
We're able to find and fix problems that we can't reproduce in staging. Although we strive not to be in that position, Rookout is a powerful tool when we find ourselves there.


    Rotem N.

A very useful for solution for certain situations

  • May 27, 2021
  • Review verified by G2

What do you like best about the product?
The ability to take a look at how my data is looking in real-time
What do you dislike about the product?
I cannot debug 2 services simultaneously from the same account
What problems is the product solving and how is that benefiting you?
Especially real-time production issues. We also leverage Rookout in our QA/test environment for when we need to understand complex flows.


    Yechiel L.

I'm actively recommending Rookout to colleagues.

  • May 27, 2021
  • Review verified by G2

What do you like best about the product?
The ability to add non-breaking breakpoints in production systems, detecting bugs and recreating them in staging environment for fast solutions.
Especially, being able to trigger the team when the exception occur, instead of wasting time refreshing and watching for it to happen.
Being able to collect different objects and depth for analysis.
What do you dislike about the product?
I would like to see "dependent triggers" , activating 1 breakpoint only in case specific issue happend in other region.

For example, from within an exception handler, being able to collect data that happend before the exception.
What problems is the product solving and how is that benefiting you?
Online debugging, tracing of production issues with super-fast detection of the source of the issue
We've been able to reduce our bug-recreation times dramatically, solve issues that only occur in production without needing to create a very heavy testing scenarios.