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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jose Manuel O.

Good solution for optimizing your services monitoring

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
This solution allows you to optimize the actions necessary to obtain a global view of the status of your services, which facilitates the monitoring process in order to identify performance problems or bottlenecks in your applications. It also uses artificial intelligence for decision-making based on the historical data it collects.
What do you dislike about the product?
The generation of alerts and notifications could be improved by introducing some related to decision making. Also some functionalities such as generation of reports is somewhat limited and it is necessary to use the API to obtain specific information.
What problems is the product solving and how is that benefiting you?
Mainly those related to the monitoring of applications and their infrastructure, as well as being able to measure the performance and use of resources of the services.
Recommendations to others considering the product:
It is a good solution if you need to monitor the performance of an application that works with an architecture based on microservices.


    Computer & Network Security

Learning to implement a new envirovement

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The easy way of management and the diversity of implementation methods
What do you dislike about the product?
I dislike the ussage of data when is installed on a Cloud envirovement
What problems is the product solving and how is that benefiting you?
I was learning how to have a complete vision of a network.
Recommendations to others considering the product:
Just try the software, this can be really helfull to understand and know how to work


    Insurance

One of the best monitoring tool on the market.

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
What I like the most is the user friendliness of the product. The drill down function is very helpful when trying to resolve an issue. The chat function allows one to communicate directly with support. This is very helpful when need you need to resolve a issue quickly. I love the relationship we have with our account reps. Our reps keep us up to date with the latest features and help us to make the best decisions for our organization. We meet as often as we need to resolve issues, get more licenses and just to catch up if there is anything we need assistance.
What do you dislike about the product?
I do not like the timeout function and some the report functionality can be improved upon. The timeout can be quite irritating when you need an answer to you issue quickly. Also that ties in with the chat it is some time not available and you have to email. This takes up more time and every minute is critical when have an issue you are trying to resolve. Also the reports can be improved upon to include more data and more formatting of the data . these are just a few things. I am for the most part very pleased with this product.
What problems is the product solving and how is that benefiting you?
we are solving spaces, memory leaks, time outs just to name a few. I realized the drill down feature has been my best friend.
Recommendations to others considering the product:
Please give Dynatrace a try you will not be disappointed.


    Investment Banking

It is so easy that even my mother could do it!!

  • February 09, 2021
  • Review verified by G2

What do you like best about the product?
The installation of thé product (saas mode here) Wow , the oneagent makes it so easy and most of the things works out of the box. Everything is automatocally instrumented in a brillant way!
What do you dislike about the product?
The price is what I dislike the most so it’s good only for big company. The value is there though! Some project cant afford the full blown features but its better than nothing.
What problems is the product solving and how is that benefiting you?
We solve pretty much all of our issue now with only one tool and all the teams talk the same language now which is great! We also reduce our troubleshooting time a lot and people dont argue anymore since We all see the same source of truth!


    Joseph C.

Every organisation needs Dynatrace

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
The product provides a valuable insight to IT operations and monitor various Infrastructure performance bottleneck. Having the visibility of network and infrastructure allows the organization to prioritize investment costs and focus on areas with immediate needs. Having a dashboard that is comprehensive and designed as a single pane of glass provides accurate and real time data on performance issues.
What do you dislike about the product?
Sometimes the alerts can bee a bit too much and will need some learning and adjust to suit individual organization needs as there is no one size fits all. Lack of experience using the product may prove to be a stumbling block without an expert to guide. At times, the integration does not go smoothly and will require additional learning and research in order to move forward.
What problems is the product solving and how is that benefiting you?
Dynatrace provide real time monitoring and provides key visibility into areas of poor performance and optimize infrastructure utilization. Ability to identify performance issues and areas of focus for improvements. The dashboard and single pane of glass provides key data and metrics had help establish a baseline and every spike in utilization can be tracked and attributed to a specific trigger or increase in demand.
Recommendations to others considering the product:
Ideally, full requirements for monitoring is known before the deployment. Start with requirements gathering, the scope of the deployment and the timeframe to deploy on a global scale. Key focus would be on areas of integration with service now or BMC Helix to ensure any issues are raised automatically as a ticket.


    Financial Services

DYNATRACE ONE

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
One of the best APM tools I have used so far.
What do you dislike about the product?
Any new feature thats needed ...and the process they have is slow..that needs to be improved.
What problems is the product solving and how is that benefiting you?
We like the problem detection of dynatrace which help us identify the issues in advance and gives us good enough time and heads up before a problem becomes an incident.


    Hospital & Health Care

Best APM tool in Market

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Pure Path view and 24x7 Monitoring. Dashboard set up
What do you dislike about the product?
None. Everything in Dynatrace manages is best.
What problems is the product solving and how is that benefiting you?
Problem Analysis, Monitoring, Alerting, Performance Improvement
Recommendations to others considering the product:
If you want to have accurate implementation of SRE, Dynatrace is must


    Ryan C.

Massive capability right out of the box.

  • February 09, 2021
  • Review verified by G2

What do you like best about the product?
Easy to implement and supported almost all of our technologies. The interface makes it easy to onboard new users and invokes excitement when new users see the insights produced by Davis, the AI engine, and the value obtained from studying Dynatrace over time.
What do you dislike about the product?
UI is a little clunky at times and should be more customizable.
What problems is the product solving and how is that benefiting you?
Collaborative APM which helped to alleviate some of the time sinks of root cause analysis, multi-platform support, broad array of supported technologies right out of the box.
Recommendations to others considering the product:
Dynatrace is more than just an APM, it is a value producing platform that continues to get better and better as it transforms with the industry and continues to expand to meet the needs of today's innovative companies.


    Computer & Network Security

Great Acquisition - Dynatrace

  • February 09, 2021
  • Review verified by G2

What do you like best about the product?
It's a great tool with excellent auto instrumentation capabilities
What do you dislike about the product?
Price, this could be a downside when talking about the implementation
What problems is the product solving and how is that benefiting you?
Monitor a wide variety of products and technologies


    Orlando M.

Best solution out of the box for monitoring of you infrastructure.

  • February 09, 2021
  • Review provided by G2

What do you like best about the product?
Ready and fast deployment for large organizations.
What do you dislike about the product?
The price could be better, but overall none.
What problems is the product solving and how is that benefiting you?
Real time events monitoring of your infrastructure.
Recommendations to others considering the product:
Follow your regular steps for deployment, start small with dev and then move it to production.