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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

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    Consumer Services

Waterfall Resolution

  • October 06, 2020
  • Review verified by G2

What do you like best about the product?
Synthetics helps me with Real-time performance calculations. We can see node updates every 5 times from geographical views using Gomez User Agents.
What do you dislike about the product?
Waterfalls are too detailed at the Object level. Every object on the Landing Page is evaluated for its utility to the consumer experience
What problems is the product solving and how is that benefiting you?
Tolerated and Frustrated consumer experiences. We can quickly resolve our consumer's digital experience within 60 minutes, or 60 seconds


    Gustavo Rodolfo Sebastian W.

Full Stack visibility instantly and accurately.

  • October 06, 2020
  • Review verified by G2

What do you like best about the product?
Implementation in record time, giving great visibility and achieving integrations with the main technologies without much effort.
What do you dislike about the product?
Confusing licensing to take advantage of the full potential of the tool.
What problems is the product solving and how is that benefiting you?
Full Stack visibility of the company's PaaS.
Generation of problems based on AI and ML, minimizing response times to incidents.


    Douglas P.

Smile! You are being monitored by Dynatrace

  • October 06, 2020
  • Review verified by G2

What do you like best about the product?
From new deliveries of Dynatrace solutions always
What do you dislike about the product?
key action limit per tenant, 500 is little for those who implemented 65 applications
What problems is the product solving and how is that benefiting you?
We are solving an AWS Lambda implementation problem with Node.js, we had an impact on the production environment to download agent serverless, support is already helping us with that
Recommendations to others considering the product:
use hosts groups when installing oneagent


    Christian L.

Great tool to analyze complex performance issues

  • October 06, 2020
  • Review verified by G2

What do you like best about the product?
Great toolkit, quick and solid provisioning.
Helped a lot in diagnosis of a complex performance issue with multiple parties involved.
Even with only the possibility to monitor the client side, we could easily show that there is a performance issue and use the log data to help the involved providers solve the issue.
Once rolled out, Dynatrace works stable and no issues have occured in running the solution.
The amount of existing features and possibility exceeds expectations and current requirements.
What do you dislike about the product?
Commerical process took much longer than expected. Probably the start in the summer holiday season was a reason for that, however for a digital product I would expect an offer much quicker.
Unfortunately during the trial and when trying to take over the setup to the subscription, the instance got lost and we had to start from scratch again.
Pricing scheme is rather difficult to understand and forecast when you start. The pricing scheme has changed and in my opinion it wasn't simplified.
What problems is the product solving and how is that benefiting you?
Java-based application that connects to an externally managed and hosted mainframe, the application is serviced by another party, connection through a VPN. All regular trouble shooting failed, with everyone claiming that the problem must be some other component.
We use this to verify user claims on application perfomance, and also to address issues before the user complains.
Recommendations to others considering the product:
Invest time in a POC and try to understand pricing for your environment at an early time.


    Insurance

Reliable product for monitoring and supervising large infrastructures

  • October 06, 2020
  • Review verified by G2

What do you like best about the product?
Overall limited but very good experience in a company where we use it to track, monitor and find problem causes for the critical infrastructure of a 2 milion users portal. Very reliable, I would say!
What do you dislike about the product?
Sometimes the amount of features and services can be overwhelming in finding what you need.
What problems is the product solving and how is that benefiting you?
Tracing transactions and finding where problems occurred is our main benefit
Recommendations to others considering the product:
Go for Dynatrace, especially while looking for a stable platform to monitor your large infrastructures. While looking for the root cause of a failed transactions, it might help you to find where exactly it failed very easily. The project I work for, a 2 milion user platform is carefully monitored by Dynatrace and without it, it wouldn't be that stable.


    Rebecca D.

Performance monitoring in efficient way

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
It has been an efficient platform for working in professional ways. It helps us in analyzing the previous production related issues. It has brought great revolution in making the monitoring job quite easier. This is perfectly designed tool for monitoring user trend on the landing page as well as email clicks. There is also availability of email alerts if users face problem in opening link or landing page. Its graphical format is very easy and understandable.
What do you dislike about the product?
In the begging I found this tool very complicated but after some association with it I got to know that it is the advanced kind of APM solution. Also it is very cost effective tool which is the good point for all users.
What problems is the product solving and how is that benefiting you?
It is all in one tool for performing multiple tasks effectively such as monitoring end to end applications as well as various mobile applications. It also makes us aware where the software needs further improvements. So overall I am having outstanding experience with this tool.
Recommendations to others considering the product:
I am having overall excellent experience with this software. I would like to suggest this to those companies which are looking for an efficient and effective kind of APM software. It will surely meet your requirements.


    Warwick B.

Fundamental tool for analyzing the performance of application

  • September 21, 2020
  • Review provided by G2

What do you like best about the product?
I am having outstanding experience with Dynatrace. It is playing a vital role in monitoring various services effectively. This tool is playing a very significant role in core businesses for tracking the exact growth of business and to know the ongoing performance. It is found to be helpful for the developers in tracking the shortcomings that can be overcome by applying new techniques. I love the way it makes the whole calculations at the back-end and gives the detail and accurate results on the screen. Only this tool has strong capability to know the exact root cause of system problems.
What do you dislike about the product?
The thing which irritates me is that tool takes much time in displaying transactions due to which much of the precious time gets wasted. Otherwise it is doing a great job. I do not have any major complain that I have to mention here.
What problems is the product solving and how is that benefiting you?
The best thing about it is that it is incredibly easy to install as well as deploy. It has brought much uniformity in monitoring several business operations. This is very helpful tool as it helps us in viewing the right paths.
Recommendations to others considering the product:
This is strongly recommended tool to each and every one. It gives you reliable and accurate results. This tool will surely enhance the productivity of your business. It will serve you multiple services such as it will give you complete visibility to the end user activity, system or network performance and drawing other code issues.


    Jose A.

Dynatrace wide vision to work teams.

  • September 14, 2020
  • Review provided by G2

What do you like best about the product?
This is a platform that allows a fully automated supervision with artificial intelligence that provides a better vision through reports of each application, transaction and user. It also has tools and functions that are easy to use and configure to get the best performance and query analysis or tracking from this platform. It has a good and organized interface which is ideal for browsing without problems.
What do you dislike about the product?
our experience has been good and without any problems, however, improvements must be made to provide and guarantee us an analysis with the desired information, and a more complete analysis. The reports have been a bit lacking in information, we would like something more complete. The platform could be better than it already is, this does not mean that it is bad.
What problems is the product solving and how is that benefiting you?
We use this platform to monitor the entire business system. We track applications in the cloud, so we can monitor the entire internal and external system, in addition to its performance. We can obtain the information through reports and discover the exceptions that occur within our applications. It is easy to use, it gives you information quickly, without a doubt, artificial intelligence helps to have faster results, obtain a deeper visibility. Its tools and functions provide a more fluid work such as automatic detection when there is a problem, it sends an alert to our ITOC team so that we can investigate what happens and solve quickly, we are very happy with the results.
Recommendations to others considering the product:
Dynatrace is ideal when you have problems in some of the applications and need to identify, also to review customer complaints with their particular applications. It allows us to make changes to provide and guarantee a better service and experience to our customers. Thanks to the reports we obtain and in addition to the tools and functions provided by this platform, our work has been more fluid and we have saved a lot of valuable time, totally recommended.


    Human Resources

Real user experience monitoring built for Cloud native applications

  • September 10, 2020
  • Review verified by G2

What do you like best about the product?
Simplified agents to monitor the full stack,
simplified administrative tasks, support for cloud-native apps, user experience capturing, DOM Drill Down, Diagnostic tools, Great Support channels via Chat, Community and Portal, Rich administrative APIs, Problem diagnostics, Synthetic Monitoring
What do you dislike about the product?
Limited Log monitoring and analytics, complex licensing, complicated navigation for drill-down, PurePath are secondary, limited dashboarding, Faded visual elements, AI Engine not flexible, Limited synthetic scripting, support for remote collaboration tools (msteams integration)
What problems is the product solving and how is that benefiting you?
Infrastructure and application related
Recommendations to others considering the product:
I would recommend Dynatrace SaaS for those who need to monitor the user experience and conversion goals along with their application stack and also to one who is dealing with container orchestration such as Kubernetes.


    Shivansh G.

Dynatrace - amazing Website monitoring, APIs, DB deadlocks and much more

  • September 08, 2020
  • Review verified by G2

What do you like best about the product?
Dynatrace gives you a clear analysis of every error, with a proper RCA, multidimensional Analysis and a proper error statement with all the instances in the purepath
What do you dislike about the product?
There should be a notification alarm when critical alerts are raised so that is is even better to take the proper actions.
alerts are little bit late, so if they are at time then it would be easy to monitor
What problems is the product solving and how is that benefiting you?
API failures, DB deadlocks, Response time and high load issues at different controllers,
error in execution of some sql statements, etc.
Due to this the overall working of the software is properly monitored and proper actions have been taken and what could have been a big problems have been solved in the initial stages
Recommendations to others considering the product:
A very good tool for monitoring your software APIs, deadlocks and smooth functioning of the system on the network.