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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Lightning fast from idea to result

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The product offers the possibility to quickly derive value from it's use, either from an IT Operations perspective or a business KPI
What do you dislike about the product?
The downsides are reducing with broadening of features, but the main downsides would be the coexistence with complementary and overlapping legacy tools and the cost that entails.
What problems is the product solving and how is that benefiting you?
We have been positioning Dynatrace on a performance oriented solution as well a New IT Observability Blueprint for large corporations.


    sunil m.

Dynatrace, face of monitoring/tracing.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The way the problems were detected for an application and know the root cause of it to.
What do you dislike about the product?
The dynatrace UI was liitle bit difficult to understand for the new users.
What problems is the product solving and how is that benefiting you?
Tracing in to the application and enable deep level monitoring.
Recommendations to others considering the product:
Just go for it to use dynatrace.


    Matt C.

Great tool for application and infrastructure.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
I like using the Real time user monitoring the best.
What do you dislike about the product?
We had an outage caused by the oneagent upgrade the other week.
What problems is the product solving and how is that benefiting you?
We are solving performance problems and it shows us exactly where the issues reside.


    Banking

Dynatrace Full Stack APM

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use. Full stack visibility into our enterprise applications.
What do you dislike about the product?
Licensing is limiting adoption and is complex for all the components(DEM, HU, Metrics, Logs).
What problems is the product solving and how is that benefiting you?
Faster incident root cause determination and resolution.
Recommendations to others considering the product:
Dynatrace requires full agent coverage to take advantage of the AI and full stack visibility.


    Retail

Dynatrace recommendations

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, onboarding to Dynatrace and root cause analysis.
What do you dislike about the product?
Don't know how much performance impact it has on certain technologies.
What problems is the product solving and how is that benefiting you?
Identifying the root cause of a problem. Dependencies across services. The benefits we have is able to get the dependency tree and service flow.
Recommendations to others considering the product:
Identify the use cases before starting to use Dynatrace


    Financial Services

Dynatrace assists to take IT to the next level

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ability to leverage Davis to identify issues in our environment.
What do you dislike about the product?
Our company is constantly looking at ways to reduce cost. The price is always an initial shocker.
What problems is the product solving and how is that benefiting you?
Issues with developer code. We are now able to resolve issues within minutes whereas in the past it could take hours and even days.
Recommendations to others considering the product:
Ask for a demo from Dynatrace.


    Telecommunications

Easy to use, difficult to master

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The ease of installation and implementation, and the sheer depth and insight that Dynatrace can provide to supported services and technologies.
What do you dislike about the product?
The steep learning curve, how long it can take to find what you're looking for sometimes, and the severely lacking dashboard capabilities and tools. Dynatrace is doing a lot in terms of intangible benefits - culture change, more responsibility, greater visibility. But I find myself actively having to push users to use the tool, having to teach them how to use it myself, and having to evangelise the benefits it can provide before most people actually buy into it all and start seeing benefits themselves for using the product.
What problems is the product solving and how is that benefiting you?
Our largest problems are cultural - very much a "chuck it over the wall" mentality with several groups in our organisation. Dynatrace helps us bring down that wall piece by piece, letting our production support teams show software developers real tangible data concerning their apps in production. Developers are getting more insight into how their changes are impacting the customer and are starting to care more about how their code performs outside of our lower environments.


    Clinton T.

G2.com Review

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Deep Dive into problem and root cause analysis. Easy to train users to resolve issues.
What do you dislike about the product?
No dislikes but do wish had features to install on unix \ aix and exadata
What problems is the product solving and how is that benefiting you?
Our company has utilized dynatrace for over a year and save roughly 14000 man hours of finger pointing!


    Financial Services

An invaluable tool that makes my job so much more efficient

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The Davis AI gives us the ability to work on more meaningful work, rather than chasing down problem after problem. It also has drastically reduced our MTTR as well
What do you dislike about the product?
We feel that some of the pricing models should be adjusted. Both the custom metrics and synthetic monitoring (On-prem only checks) are quite high. For example - When we are doing Synthetic checks witin our own Datacenter, we should not be charged the same as when doing checks using Dynatrace datacenters around the world.
What problems is the product solving and how is that benefiting you?
Incresed application performance. Decreased MTTR when problems come up. Determining Root cause analysis has been so much faster and more accurate.
Recommendations to others considering the product:
Start small. Start using Dynatrace as a POC or on a smaller system (with real traffic). Seeing the tool work in your environment is like magic. You don't get the same feeling by seeing test data or screenshots, but your data being analyzed by Davis, then reporting a problem and determining the Root cause within minutes is amazing.


    Higher Education

Amazing solution that was very easy to deloy

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
It is able to discover issues we would have never found with our previous tools.
What do you dislike about the product?
It is so feature rich that taking advantage of all of them has been a challenge.
What problems is the product solving and how is that benefiting you?
We are being alerted to issues before our customers are impacted.