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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Dynatrace - User experience

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Reduction in MTTR : Mean time to Recover the systems
Visibility : Provides the visibility that we did not have before with our systems
Reduce the blame game : No more finger pointing.
increased or better customer experience.
What do you dislike about the product?
Been using it from last 3 months. not found one yet. I am sure i will found some soon.
What problems is the product solving and how is that benefiting you?
Reduce the incidents for our customer facing applications. Resolve the issues before they hit the customers. I would like to know the issues before my customer calls me.

This is the third month we are in production. We have already reduced the MTTR of our major systems.


    Education Management

jakes review

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
ability to monitor everything in our environment
What do you dislike about the product?
we are unable to get adoption throughout our business
What problems is the product solving and how is that benefiting you?
Monitoring and synthetic monitoring
Recommendations to others considering the product:
Its great for large organizations


    Ganesh R.

Easy Initial Implementation and ROI

  • February 06, 2020
  • Review verified by G2

What do you like best about the product?
The value you get out of the tool is instant. The agents are easy to install and configure.
What do you dislike about the product?
Additional cleanup still needs to be done to reduce noise.
What problems is the product solving and how is that benefiting you?
Visibility into the technology health and dependencies.


    andrew l.

Good Tool

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ability to trace user sessions to analyze perfomance.
What do you dislike about the product?
Tool doesn't always integrate with vendor products
What problems is the product solving and how is that benefiting you?
Able to track and find the root cause of performance issues. this allows us to give a better user experience


    Financial Services

Brings visibility into to the full stack and allows us to scale with ease.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ability to correlate all layers of the stack and determine root causes of problems.
What do you dislike about the product?
There is no auto-discovery of batch applications and creating custom services is a bit clunky.
What problems is the product solving and how is that benefiting you?
Finding scalability concerns and root cause analysis. The visibility Dynatrace provides allows us to make better decisions when deploying apps and configuring infrastructure.


    David D.

Excellent service

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is crucial. Dynatrace provides smooth scaling and insightful information quickly.
What do you dislike about the product?
They have limited release notes and sometimes do not accurately inform their customers about updates.
What problems is the product solving and how is that benefiting you?
We have a large infrastructure within GCP and need to identify network traffic between our instances as well as ensuring 99.9% uptime.
Recommendations to others considering the product:
Ensure you have a structured migration plan and fully utilize the vast amount of features offered by Dynatrace CMC. Integrations can generate lots of noise initially but after resolutions are in place Dynatrace operates very well.


    Retail

Great company. Easy install, instant results

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides transparency to your organization as to what is occurring at the service level
What do you dislike about the product?
Nothing comes to mind. Perhaps more aggressive pricing
What problems is the product solving and how is that benefiting you?
Production issues with applications. Really seeing what was going on with an app to be able to resolve much quicker
Recommendations to others considering the product:
I would consider their ease of use and install as well as looking at their short term roadmap


    Lori S.

Enables enhanced productivity and less downtime

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
That the product is easy to deploy and immediately usable.
What do you dislike about the product?
That it is still necessary to try and get agreement with other teams in order to release company wide
What problems is the product solving and how is that benefiting you?
MTR and proactive monitoring to be able to find issues before they happen.
Recommendations to others considering the product:
Get all teams together and create process and governance before implementation


    David J.

Good tool and getting even better.

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
There is not tool like Dynatrace in regard to its ability to pull together so much data across your enterprise. It also provides an AI engine to highlight where the problems are. So the days of digging through data are over.
What do you dislike about the product?
I wish it was easier to get the data out of Dynatrace. The API is a little cumbersome as there are two versions and you have to hunt to find out which of them will supply the data you need. If the user experience data was not purged then you could probably do with their dash-boarding which was weak initially but is continuously improving
What problems is the product solving and how is that benefiting you?
Critical incident analysis and remediation, SLA mgt, improving user experience. Using this tool has shortened the amount of time it takes to discover a problem. Several times it told us of issues we didn't even know we had. The user experience metrics are helping us to improve the response times of our applications


    Banking

One Stop shop for all your APM needs

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
We started our journey with Dynatrace 10 years back and from then there was no looking back on the information that was needed to support the production incidents and performance testing. We have interacted with multiple APM vendors and in my experience dynatrace was one stop shop for all performance engineering needs. We are looking forward to the new features that are being added to the product roadmap and how its going to revolutionize the Performance monitoring and AIOPS space.
What do you dislike about the product?
None. All Looks good. The product is going in the right direction.
What problems is the product solving and how is that benefiting you?
We started our journey with Dynatrace 10 years back and from then there was no looking back on the information that was needed to support the production incidents and performance testing. We have interacted with multiple APM vendors and in my experience dynatrace was one stop shop for all performance engineering needs. We are looking forward to the new features that are being added to the product roadmap and how its going to revolutionize the Performance monitoring and AIOPS space.
Recommendations to others considering the product:
Just go for it!