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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

dynatrace review

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
analysis, troubleshooting, alerting, notifications, dashboards, dependency mapping
What do you dislike about the product?
support is slow, price. needs better real use scenarios as walk thrus
What problems is the product solving and how is that benefiting you?
visibility into issues and dependency mapping


    Banking

Technical System Analyst

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Installation is simple but it is very powerful. Smartscape and the AI engine are awesome.
What do you dislike about the product?
It could take quite some time to learn the tool and get used to all features.
What problems is the product solving and how is that benefiting you?
Dynatrace provides full stack visibility and help app teams to analyze problems and troubleshoot root causes.
Recommendations to others considering the product:
Dynatrace is a great tool which with full stack monitoring capabilities. It really helps to proactively monitor applications and detect problems before users realized.


    Transportation/Trucking/Railroad

High Value Application Insights

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Easily surfaced problem / outage tickets and AI assisted root cause analysis.
What do you dislike about the product?
The UI/UX sometimes makes finding an entry point into some areas such as logging viewing / querying difficult to get to.
What problems is the product solving and how is that benefiting you?
Application monitoring and Error / Outage remediation. We've realized faster and more efficient root cause analysis with DynaTrace.
Recommendations to others considering the product:
Training is required to get everything out the product, but the insights gained are invaluable and provide application and business data that can help a variety of audiences throughout the entire enterprise.


    Insurance

Does a lot but has a learning curve!

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I like the design of the software as well as the breadth of the data that it monitors without lifting a finger.
What do you dislike about the product?
In my opinion, you need some dedicated training to be able to use this product adequately. Just buying it and thinking you will learn it on your own isn't possible.
What problems is the product solving and how is that benefiting you?
Degradation issues, service outage issues, resources being unavailable, etc.
Recommendations to others considering the product:
Be ready to be blown away by the breadth of information that you will be exposed to by using Dynatrace.


    Meghana B.

Dynatrace review 2

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The ease of integration and the benefit of monitoring from the tool.
What do you dislike about the product?
Dynatrace is an expensive solution even though its a great product.
What problems is the product solving and how is that benefiting you?
Making sure we get the alerts before anyone else and improve our process.


    Nick M.

How Dynatrace helped us.

  • February 05, 2020
  • Review verified by G2

What do you like best about the product?
The many tools Dynatrace provides to help resolve issues.
What do you dislike about the product?
The cost of DEM licensing for the usage of Dynatrace.
What problems is the product solving and how is that benefiting you?
Solving mostly code issues from deployments that were not thoroughly tested.
Recommendations to others considering the product:
Plan for growth when purchasing licenses.


    Consumer Goods

Root Cause Analysis made Easy

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Finding root cause for problems has taken time off of troubleshooting and helped lower our Mean time to resolution on operations issues
What do you dislike about the product?
The gui is a little hard to learn where things are. Its a very big application but I think that will just get easier with use.
What problems is the product solving and how is that benefiting you?
Application issues and infrastructure contention issues are being found that we didnt know we had.


    Warren M.

DT Review

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The expanding cutting edge technology using AI and automation.
What do you dislike about the product?
Time needed to get up to speed due to daily duties. More of a corporate life issue.
What problems is the product solving and how is that benefiting you?
Performance bottlenecks and pinpointing the issue for Development
Recommendations to others considering the product:
Dedicated resources are necessary to truly exercise and implement.


    Mostofa A.

Journey with Dynatrace as a new Customer

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The trained skilled resource pool of Dynatrace and the robust capability to monitor systems developed in a wide range of technology. Our company uses both cloud based systems and On-prem systems. Dynatrace is providing the capability to monitor both cloud and on-prem systems. It also improved our capability to find root cause of the issues more effectively.
What do you dislike about the product?
We are still in deployment phase of Dynatrace. One recommendation would be to provide more documentation of integration with other monitoring tools in case Dynatrace can not provide all of the capabilities we are looking for.
What problems is the product solving and how is that benefiting you?
Our company did not have an integrated monitoring system for our critical applications. We were depending on various tools to monitor the systems. Dynatrace is providing integrated monitoring capabilities. We noticed that our troubleshooting and root cause finding capabilities improved significantly.
Recommendations to others considering the product:
If you want to deep drive into the root cause of the issue you are facing day to day, Dynatrace is the tool to go. Please make sure you train you internal resources before implementing Dynatrace. Dynatrace has many capabilities. A trained resource pool will give you better return of investment.


    Investment Banking

Dynatrace - Try it , I mean Try it NOW !

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
the ability to see end to end transactions. super !I also really appreciate the fact that we can decompile code and go see developpers with something visual about issues. We can also share between operations, dev and also something we always forget , manager. With dynatrace we also avoid a lot of huge waroom like we used to have in the good old days . Those war room was taking precious time from my companies and where people being paid a lot of money was searching logs and logs and logs for issues . With dynatrace we can pinpoint to the exact problem in just a few click which is super duper great . I like the fact that more and more people in my organisation are using the tool which make the transfer of information easy . With th enew one agent , we also see all the information ( processes , services and such) with only a single installation . This installation is so easy that we were able to automate it . Really a nice product that I recommend !
What do you dislike about the product?
it is expensive. You need to be a part of a large enteprise to be able to use that product which make people from small company not able to use it . The rest is really likable I would say . If we would be able to get better prices , they could get more company to use the tool.
What problems is the product solving and how is that benefiting you?
All the prod issue with user and browser are being solved with dynatrace .... great product ! I recommend it to anybody who wants to see insight in your application
Recommendations to others considering the product:
Try it you will love it !