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Dynatrace helps with ease of troubleshooting incidents
What do you like best about the product?
I like the one click ability to see dependent services and how they might be impacted during an incident. Seeing dependencies and their flows, while also suggesting a root cause, helps speed up troubleshooting certain scenarios a lot. We have had several situations where a typical troubleshooting scenario would have taken several hours with multiple teams to isolate a specific root cause, only after clearing multiple other potential root causes one by one. With Dynatrace, we've had situations where we were able to get a clear arrow towards the true root cause. Given its accuracy, we've had the development teams learn to trust the accuracy of the tool.
What do you dislike about the product?
Some of the user interface can be a little disjointed and difficult for new users to pick up easily. I think this is somewhat related to the wealth of features that Dynatrace offers - the current split of features can be a little overwhelming without formal training. It isn't impossible to pick up on the fly, but to really navigate the features can really take some time and handholding. Noted, this doesnt apply to all of the features.
What problems is the product solving and how is that benefiting you?
We have identified root causes in applications more quickly, which help reduce the amount of time allocated to any particular incident. Weaknesses in certain dependencies upstream or downstream have also been easier to identify, which helps spur conversations with the developers and other related teams.
This tool has also freed up some time to allow our ops teams to focus more on automating other aspects of our platform.
This tool has also freed up some time to allow our ops teams to focus more on automating other aspects of our platform.
Recommendations to others considering the product:
Do a full fledged trial and see how itll work in the most optimal state in your environment. Be mindful of the budget you are working with, as the best functionality comes with an all-in with the tool when integration. Using it as a piece meal solution works, but it definitely is lacking.
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Dynatrace, harness the power of visibility
What do you like best about the product?
Oneagent provides easy of deployment and automated discovery.
What do you dislike about the product?
Dynatrace has limited network capabilities
What problems is the product solving and how is that benefiting you?
Understanding End to End bottlenecks has always been an issue in troubleshooting end user complaints. Dynatrace not only provides full transaction tracing, but the ability to replay a customer's journey, allowing for quick fault isolation.
Implementation was a breeze and integration was seemless
What do you like best about the product?
The ability to quickly identify and narrow down to the exact areas of issues. The tool has helped us identify various performance bottlenecks with the application. We were able to trace to the exact piece of code that was causing the maximum performance issues. We were also able to identify the issues with the application when used with various browsers. The pure path analysis is very helpful. The real user monitoring and session replays are essential to identifying the problem areas. The reporting done by business insights team is helpful each month.
What do you dislike about the product?
I wish the tool capabilities can be extended to include network monitoring as well. This will allow end to end analysis and will reduce lot of time going back and forth between application, data center and networking teams
What problems is the product solving and how is that benefiting you?
We were having performance issues with one of our critical applications and decided to evaluate Dynatrace. The product fared well on technical and functional aspects. It helped us identify various performance bottlenecks with the application. We were able to trace to the exact piece of code that was causing the maximum performance issues. We were also able to identify the issues with the application when used with various browsers. The pure path analysis is very helpful. The real user monitoring and session replays are essential to identifying the problem areas. The reporting done by business insights team is helpful each month.
Recommendations to others considering the product:
Dynatrace is an amazing product that can be easily implemented. It can help identify performance issues in a quick and effective manner
Perfect for Application Performance monitoring with AI
What do you like best about the product?
Davis, the artificial intelligence is really good.
What do you dislike about the product?
Only infra monitoring is very costly compared to other tools in the market.
What problems is the product solving and how is that benefiting you?
Solved multiple application related issues and provided great info to different Teams.
Looking forward to streamlining our troubleshooting process
What do you like best about the product?
The software is very intuitive. I don't have to waste time trying to find correlations between events. I spend more time fixing issues.
What do you dislike about the product?
Nothing so far. I have never seen software do so much out of the box.
What problems is the product solving and how is that benefiting you?
This software allows us to detect slowness that isn't related to infrastructure, but rather related to poorly written queries. We have far fewer P1 calls with entities who are not responsible for remediation because we have a better idea of where the problem manifested.
Recommendations to others considering the product:
It was said that the IT team will not grow, but the number of applications will grow exponentially. This software will enable you to grow and survive.
Dynatrace is a great APM tool
What do you like best about the product?
Deployment, Implementation and Product Support
What do you dislike about the product?
missing few UI capabilities that might make things easy
What problems is the product solving and how is that benefiting you?
Proactive problem detection and root cause of the issues
Solves many fundamental issues and encourages quicker resolution
What do you like best about the product?
It quickly brings the parties that must deal with issues to the room and most importantly, leave the ones out that are NOT involved with the issues.
What do you dislike about the product?
It is not as good as AppMon was for software developers to view the code stack.
What problems is the product solving and how is that benefiting you?
Too many to list, but was able to monitor critical 3rd party apps running onprem (without source code) and determine issues before the 3rd party knew.
Noob likes what he sees, hopeful for future
What do you like best about the product?
After attending a conference to better understand the product, I like the fact that there are so many use-cases that could potentially be helped.
What do you dislike about the product?
Less a gripe about the product, but monitoring for a particular development language in general: not a fan of the fact that C++ applications require the agent to be referenced in their source. If I developed this application on my own, that wouldn't be a big deal, but I want to monitor an app that has been provided to me by a vendor - and they are unwilling to make changes to support the Dynatrace agent.
What problems is the product solving and how is that benefiting you?
Visibility into application-level problems. The capability to trace problems through multiple layers of the stack has been incredibly useful across development teams that are still somewhat siloed.
Recommendations to others considering the product:
Be sure that automation of the platform (in terms of its consumption) is thought out up-front. Otherwise, it will be a huge barrier to adoption.
Best Monitoring tool for Modern Transformation Age
What do you like best about the product?
Easy setup, fast and reliable product. The time to deploy the solution is very fast.
What do you dislike about the product?
Pricing could be a problem for some organizations.
What problems is the product solving and how is that benefiting you?
Visibility, uncover the problems and easy way to identify them.
Recommendations to others considering the product:
Test and request a PoC, this way the management team can check the business value.
Infrastructure Monitoring
What do you like best about the product?
After working so long in infrastructure side of it and being on monitoring space Dyanatrace give lot of the great option for outside of the box monitoring.
What do you dislike about the product?
None but..some need simplicity of instrumentation
What problems is the product solving and how is that benefiting you?
Both app and Infrastructure end
Recommendations to others considering the product:
Great tool for both Infrastructure and app side of monitoring
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