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External reviews

1,037 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Simple and easy to access and navigate b/w the multiple tabs within the tool

  • February 11, 2021
  • Review provided by G2

What do you like best?
Simplicity and options to make changes with in the tool and access permissions
What do you dislike?
mainly about the resolutions on support tickets
What problems are you solving with the product? What benefits have you realized?
Application Monitoring and give visibilities to insights of the application and infrastructure


    Banking

Dynatrace : A complete IT monitoring package

  • February 11, 2021
  • Review provided by G2

What do you like best?
Great UX, provides highly organized and thorough insight for analyzing end to end flow of requests.
What do you dislike?
Would be convenient if the service quality reports could be exported to a pdf format.
What problems are you solving with the product? What benefits have you realized?
Used as an early warning system for sending out alerts to the assigned teams in case of any anomalies detected. Also helps us in analyzing the root cause of issues by deep diving into the requests. We use Dynatrace as a tool for monitoring our IT infrastructure utilization end to end and the same helps us in planning and sizing the infra accordingly.


    Abel A.

Best APM tool

  • February 10, 2021
  • Review provided by G2

What do you like best?
With Dynatrace OneAgent you can monitor both the health and applications performance; Having the capabilities to give you a status of the CPU utilization, Memory usage, Disk Space and everything that is installed on your host. Donators provides gives you a nice visual dashboard which displays all information you need to know about your system.
What do you dislike?
What Dynatrace offers currently is perfect.
What problems are you solving with the product? What benefits have you realized?
Trying to reduce noise and be pro-active.
Recommendations to others considering the product:
Dynatrace is the best APM tool out there. You never go wrong with it.


    Consultant in Information Technology and Services

Deep dive application monitoring

  • February 10, 2021
  • Review verified by G2

What do you like best?
Overall application performance monitoring including the deep dive monitoring of all the transactions, user experience monitoring and RCA using AI causation
What do you dislike?
Reporting can be definitely improved and also the some of the platform coverage can be extended
What problems are you solving with the product? What benefits have you realized?
Overall user experience improvement with Dynatrace and also identifying the performance issues in live applications
Recommendations to others considering the product:
Dynatrace is expert on APM area and they have evolved over a period of time from APM to observability space


    Ricardo F.

Dynatrace productivity monitoring tool

  • February 10, 2021
  • Review provided by G2

What do you like best?
Dynatrace is really easy to install and use. Helps increase productivity and can positively impact business outcomes. Great providing software intelligence to simplify cloud complexity and accelerate digital transformation, with automatic and intelligent observability.
What do you dislike?
no network information to provide all the data
What problems are you solving with the product? What benefits have you realized?
The tool come to give application monitoring toolset for troubleshooting, monitoring, performance reporting and alerting
Recommendations to others considering the product:
The software provide intelligence to simplify cloud complexity and accelerate digital transformation, with automatic and intelligent observability


    Financial Services

APM capabilities review

  • February 10, 2021
  • Review verified by G2

What do you like best?
Insights into root cause analysis for performance issues.
What do you dislike?
Licensing model is pretty expensive compare to other competitors out there.
What problems are you solving with the product? What benefits have you realized?
We are using Dynatrace mainly for indentifying the root cause for various performance issues.


    Madhan I.

Dynatrace Review

  • February 10, 2021
  • Review provided by G2

What do you like best?
The various type of solutions offered by the company was really useful, which will be handy during the process
What do you dislike?
the starting stage of the application was bit cranky, but eventually it was too good
What problems are you solving with the product? What benefits have you realized?
we have solved many monitoring oriented problems by using dynatrace
Recommendations to others considering the product:
try it out and you can see the differences which be very useful in reducing the expenditure cost


    Financial Services

Very impressed with all the new stuff

  • February 10, 2021
  • Review verified by G2

What do you like best?
Major improvements in AI, log monitoring and access to data sources allow more precise responses and wider observability of the infrastructure.
What do you dislike?
Nothing in particular, we will wait a few months of use to see.
What problems are you solving with the product? What benefits have you realized?
The major challenge we have is to determine the root cause of errors. With the old tools, it is very difficult to find the cause quickly. With Dynatrace it is much faster and customers are happy because the downtime has been reduced significantly.
Recommendations to others considering the product:
Just to find the root causes during major incidents is worth trying Dynatrace. Not to mention the other features that are offered by the tool.


    Alain C.

Dynatrace Oneagent Review

  • February 10, 2021
  • Review verified by G2

What do you like best?
The oneagent coupled with the AI gives us insight more rapidly on the impact and root causes of problems.
What do you dislike?
Dashboarding is limited for heavy duty drill-down and customisation.
What problems are you solving with the product? What benefits have you realized?
- Quickly find performance problems linked to slow or unavailable databases.
- Find specific transactions that cause performance problems.
- The process monitoing (memory, thread, cpu, dumps) has helped us find leaks and runaway processes.
- High level dashboards that allows us to monitor user experience (APDEX) and application usage trends.
- Quicker root cause and impact analysis directed by AI analysis.


    Guillermo B.

A good tool for monitoring and observability

  • February 10, 2021
  • Review provided by G2

What do you like best?
The system is easy to use and deploy in production. With a lot of clients that depend of the uptime Dynatrace help us a lot in our daily tasks
What do you dislike?
The interface have some colors that are difficult to read especially when your have and outage at 3:00 Am.

Also some of the security options are not optimal in production systems.
What problems are you solving with the product? What benefits have you realized?
Observability of the systems and monitoring performance metrics.

We have a big-data platform that require metrics we need to have metric in every place of the platform. As no one tool is perfect Dynatrace can help a lot in metric collection and help us with the observability required
Recommendations to others considering the product:
Just try the product to see if is right for you.
All the monitoring tools are similar the diference is how you can use it for your daily tasks.

One important tip is use the tool that your staff is more confident in use.