Satisfied customer!
Given the current state of everything with COVID19, I am sure it wasn't easy for Cogito to adjust. Initially, there were some difficulties, but Cogito team was there to help.
As one can imagine, written instructions can be difficult, but The team continuously communicated with me to deliver quality work. They took our feedback and improved, and in the end, they gave us great results.
We plan to use their service again in the future, and we highly recommend others to consider Cogito team for their labeling job as well.
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Excellent service
Cogito showed great flexibility with our specific needs. We had a variety of image classification tasks, some of which very difficult, and they handled all of the nuances well.
Of particular usefulness is the ability to do iterative coaching when the task at hand requires it. For our difficult tasks - that coaching was quickly iterated through, with feedback, and well assimilated by their team, which resulted in highly accurate data labels.
They are also very quick to respond to any queries and help in ironing out the workflow.