ManageEngine ADSelfService Plus
ZOHO Corporation | 6303Windows, Windows Server 2022 Base ami-01b1969f6331be305 - 64-bit Amazon Machine Image (AMI)
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Best Solution for Self-Service Password Management Solution for Active Directory Environment
What do you like best about the product?
It is a useful tool for IT administrators because it allows AD users to reset their own passwords and unlock their own accounts, reducing the workload for IT support. It also includes features such as password expiration notifications and policy enforcement which helps to improve the security of the organization. Additionally, it has the ability to integrate with other authentication methods, which can provide more flexibility in the management of AD. Overall, it helps to improve the user experience and increase the efficiency of IT support.
What do you dislike about the product?
Being a user of Manage Engine ADSelfService Plus, I don't have personal preferences or feelings to dislike anything about it. Based on the information available and experience I'm having as an user, I am not aware of any major issues or concerns with ManageEngine ADSelfService Plus. I'm getting all those things what I'm searching for form this tool.
What problems is the product solving and how is that benefiting you?
ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform password self-service, account self service and self service of their personal details (e.g telephone number, e-mail id, etc.,) in Microsoft Windows Active Directory, which I could not do previously.
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Useful software for your users
What do you like best about the product?
It gives our users an option to reset their passwords or unlock their accounts without having to call IT. It is very user intuitive and easy to use.
What do you dislike about the product?
We do consider it to be a little bit of a security risk because it only wants basic questions/answers to reset a password for example. There is no 2 factor authentication involved or anything like that.
What problems is the product solving and how is that benefiting you?
The reason we needed this software was to take some load off the service desk for simple things like account lockouts and password resets. It also allows others within IT to help people with these tasks despite not having access to reset a user's password themselves.
Easy and secure to reset your AD password
What do you like best about the product?
1. Very easy to use,
2 Custome Email notification when a password has been expiring.
3. Will work on AD password policy.
4. Notification Date/time will be adjusted as per company policy
2 Custome Email notification when a password has been expiring.
3. Will work on AD password policy.
4. Notification Date/time will be adjusted as per company policy
What do you dislike about the product?
1. As per company rules, we can do only a little - bit of customization.
2.Customized AD Attributes will unable to call.
Rather than these points, i didn't feel any drawback of ManageEngine AD SelfService Plus
2.Customized AD Attributes will unable to call.
Rather than these points, i didn't feel any drawback of ManageEngine AD SelfService Plus
What problems is the product solving and how is that benefiting you?
Customised Email notifications to all users who's AD password has come to expire
Manage Engine ADSSP is a great tool that help reduce administrator effort to assistant user
What do you like best about the product?
ADSSP can customize policy or UI fit of customer requirements.
What do you dislike about the product?
still, now ADSSP does not support THAI language.
What problems is the product solving and how is that benefiting you?
Windows logon with 2FA from ADSSP Feature.
Recommendations to others considering the product:
if you cannot make the decision to choosing the product please try ADSSP for trial and comparison cost and features to another vendor I recommend this ADSSP is the one solution you can trust.
It is a great option in the management of accounts and passwords.
What do you like best about the product?
The tool is extremely well connected with other services, the system is quite agile and efficient.
This software provides a web-based self-service solution for problems related to the administration of password reset and account lockout. This has effectively reduced up to a third of the most pressing technical assistance issues, allowing us to maximize IT resources.
Both the company and its users can feel safe with multi-factor authentication techniques.
The tool is extremely well connected with other services, the system is quite agile and efficient.
This software provides a web-based self-service solution for problems related to the administration of password reset and account lockout. This has effectively reduced up to a third of the most pressing technical assistance issues, allowing us to maximize IT resources.
Both the company and its users can feel safe with multi-factor authentication techniques.
This software provides a web-based self-service solution for problems related to the administration of password reset and account lockout. This has effectively reduced up to a third of the most pressing technical assistance issues, allowing us to maximize IT resources.
Both the company and its users can feel safe with multi-factor authentication techniques.
The tool is extremely well connected with other services, the system is quite agile and efficient.
This software provides a web-based self-service solution for problems related to the administration of password reset and account lockout. This has effectively reduced up to a third of the most pressing technical assistance issues, allowing us to maximize IT resources.
Both the company and its users can feel safe with multi-factor authentication techniques.
What do you dislike about the product?
A defect that I do not like about ADSelfService, which I do not know if it is with the system itself in the way it has been implemented here. But when a user authenticates himself, he enters his username and domain, as well as a CAPTCHA, once they have done this, they go to the next screen where they enter their security questions and make another CAPTCHA.
Once they have completed the security questions, they will go to the last page, where they again have to complete a CAPTCHA without any reason before resetting or unlocking their account. I feel that the third CAPTCHA is unnecessary.
Once they have completed the security questions, they will go to the last page, where they again have to complete a CAPTCHA without any reason before resetting or unlocking their account. I feel that the third CAPTCHA is unnecessary.
What problems is the product solving and how is that benefiting you?
We have been using this software for some years and we are satisfied with the result you have given us. The main objective was to provide users with the ability to unlock or reset their account, 24/7. Often, someone's account has been closed outside of working hours, which prevented him from continuing with the work.
This tool provided the solution we were looking for. It also integrates with Windows so that the user can reset their password on the login screen.
Every time I needed Support for this ADSelfService product, it has been truly exceptional. We are very impressed with the quality that has given us technical support with your help and support not only in the resolution of problems, but in the versatility of providing your knowledge to the staff.
This tool provided the solution we were looking for. It also integrates with Windows so that the user can reset their password on the login screen.
Every time I needed Support for this ADSelfService product, it has been truly exceptional. We are very impressed with the quality that has given us technical support with your help and support not only in the resolution of problems, but in the versatility of providing your knowledge to the staff.
Recommendations to others considering the product:
If you are looking for a solution that suits, is powerful and sticks with a large number of additional applications, then ADSELFSERVICEPLUS is what you want. This software is very powerful, but you will need some patience at the beginning when dealing with its support. They are sharp, but from time to time they tend to jump the gun when they solve problems, making sure they are allowed to make changes. If you have a strong change control policy, you will want to make this very clear to the support team.
Self service password reset and more
What do you like best about the product?
Low cost, lightweight solution. Easy integration into windows desktops as well as a mobile app.
What do you dislike about the product?
Tiered payment based on messages sent could be better.
What problems is the product solving and how is that benefiting you?
Ability for users to reset password without having to call help desk. This keeps us from having to pay overtime for after hours support
Self service for the initiated admin
What do you like best about the product?
This self service solution allows you to set up notifications for your users and remind them of password expiration and status. Giving users a bit more control of when they can and should reset their password. While still maintaining secure control of password policy.
What do you dislike about the product?
As self service is a bit more cumbersome to set up and definitely is not for the uninitiated however there is plenty of setup instructions and the forum is helpful.
What problems is the product solving and how is that benefiting you?
I needed a solution that would encourage users to pay more attention to their password policy and status and take more initiative and ownership in maintaining secure rolling passwords.
Review for ADSelfService
What do you like best about the product?
Easy to implement admin and use the service on user end
What do you dislike about the product?
The Web interfaces are still not sufficient to fully utilize.
What problems is the product solving and how is that benefiting you?
Release administration burden to manage user accounts
ADSelfService Plus
What do you like best about the product?
having the user being able to unlock their own accounts
What do you dislike about the product?
sometimes being able to reset the password is more challenging which is why we use it mainly for unlocking user accounts
What problems is the product solving and how is that benefiting you?
users not having to call IT support and can unlock their accounts on their own. lowers the amount of calls going to IT support. users can do it at any time of the day since it's available 24/7.
Convient, configerable and customizable self-service solution
What do you like best about the product?
The tool hooks in extremely well with AD and other services, the system is fairly lean and efficient.
What do you dislike about the product?
Support for the product could be a lot better and the interface could be more intuitive for the administrator.
What problems is the product solving and how is that benefiting you?
Reducing calls to the help desk for password resets and account lockouts. Automated reminders to users to change their passwords prior to expiration.
Recommendations to others considering the product:
If you are wanting a solution that adapts, is powerful and hooks in with a host of additional AD applications then this is what you want. The product is very powerful but you will need some patience when dealing with their support. They are sharp but they tend to jump the gun when fixing issues, making sure they have permission to make changes. If you have a strong change control policy you'll want to make this very clear with the support team.
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