Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Excellent AI Enabled Platform
What do you like best about the product?
I like best about Bigpanda is it allows DevOps teams to work more effectively using Machine Learning & Artificial Intelligence technologies by Handling enormous Volumes of Complex raw data, which helps the management to get real-time updates.
What do you dislike about the product?
The Support is not compelling and needs improvement if a Low or Medium support case is required. It takes 3 to 5 days to get a response. If we are escalating, they respond immediately.
What problems is the product solving and how is that benefiting you?
BigPanda has been a critical part of the journey of our enterprise's Monitoring center. Our minimal staff was stretched thin, and Bigpanda ensured we were successful. Open and easy integration Compare to other tools.
- Leave a Comment |
- Mark review as helpful
AIOPS intelligent alert correlation tool
What do you like best about the product?
Easy to integrate API connectors - easily integrate with various monitoring tools available in the environment
Alert correlation - Correlate the alerts against the CI/CD change request to quickly resolve the incidents
Noise reduction - Correlate alerts and reduce the duplication of alerts from multiple monitoring tools
Alert correlation - Correlate the alerts against the CI/CD change request to quickly resolve the incidents
Noise reduction - Correlate alerts and reduce the duplication of alerts from multiple monitoring tools
What do you dislike about the product?
Open box machine learning - even though it is said to allow customization on trained machine learning models, it is not effective as it seems. The control we have over the ML model is significantly less.
What problems is the product solving and how is that benefiting you?
Single pane of glass to view the incidents. Eliminates the need to log into multiple monitoring tools, thereby reducing duplicate incidents.
Correlating the incidents against the topology and change requests benefits in resolving the incidents faster.
Automation scripts and workflows can be triggered automatically to resolve the incidents from BigPanda console, thereby increasing productivity.
Correlating the incidents against the topology and change requests benefits in resolving the incidents faster.
Automation scripts and workflows can be triggered automatically to resolve the incidents from BigPanda console, thereby increasing productivity.
Effective monitoring & alerts management tool
What do you like best about the product?
BigPanda is highly customizable software and allows you to relatively easily configure incidents flow. The team instantly gets notified in case of incidents with all of the data needed as well as allows to track the issues in real-time.
As well BigPanda perfectly fits our tech stack.
As well BigPanda perfectly fits our tech stack.
What do you dislike about the product?
The software is used in the company every day, and the only thing that can be improved is documentation.
Before making a final decision about reporting software to be used we investigated other options, and BigPanda was the best option on the market.
Before making a final decision about reporting software to be used we investigated other options, and BigPanda was the best option on the market.
What problems is the product solving and how is that benefiting you?
BigPanda solves incident management problems, by making it a much simpler and faster process.
It's a good way to decrease data noise and it gives you the possibility for flexible configuration to react only to incidents requiring rapid actions.
It's a good way to decrease data noise and it gives you the possibility for flexible configuration to react only to incidents requiring rapid actions.
Excellent alert monitor by BigPanda
What do you like best about the product?
We love that BigPanda can easily integrate with our external software to consolidate data and incident notifications. Customer support is very responsive to our inquiries and support tickets.
What do you dislike about the product?
BigPanda delays or slows down a bit if the structure is integrated with extensive infrastructure and external tools. Other than these issues, everything is perfectly structured.
What problems is the product solving and how is that benefiting you?
The automated ITOPs linked with ServiceNow have created an automation that helps with our incident alert and the troubleshooting process we need to fix the issues. It enables us to find the problem directly.
The best tool for data transformation into useful business insights
What do you like best about the product?
BigPanda has the capability to observe and integrate suitable data in applications to accelerate workflows. It provides advanced intelligence that helps my team to plan and implement networking projects efficiently. The platform detects workflow downtime in the right time and provides solution for unlocking all the business potentials.
What do you dislike about the product?
BigPanda has provided solutions to most of the solutions that we used to face in the enterprise. I have not experienced any problem that can slowdown our progress.
What problems is the product solving and how is that benefiting you?
This platform has automated most business processes with the aim of providing reliable workflow environment. It has scaled down hiccups that affect workflows and provided solution to escalate drawbacks. It provides data analytics that helps departments to monitor performance and create reports based on targeted production.
Great Noc Tool
What do you like best about the product?
Integration with Jira, Teams, Slack and Solarwinds. Correlating large amounts of data into smaller incidents saves time and effort.
What do you dislike about the product?
The UI could be a little more intuitive.
What problems is the product solving and how is that benefiting you?
Large amount of emails and alerts from many monitoring tools, Big Panda helps us with minimizing that volume and correlating some of those alerts into determining what's legitimate and what's noise.
Highly-Intuitive Big Data Management Package.
What do you like best about the product?
BigPanda training for me was easy and the learning curve was very short and easy implementation process wothout technical assistant.
BigPanda resource and incident management tools are powerful and data import and data export across other third-party platforms is very simple.
Construction employees data management and the the easy reports creation and distribution through BigPanda features is excellent.
BigPanda resource and incident management tools are powerful and data import and data export across other third-party platforms is very simple.
Construction employees data management and the the easy reports creation and distribution through BigPanda features is excellent.
What do you dislike about the product?
Great project data management tool and very easy to learn its functionalities and on my side there was nothing to dislike.
What problems is the product solving and how is that benefiting you?
Excellent construction project workflow management, effective risk management and very reliable incident management package.
All-in-one alert management workflow
What do you like best about the product?
BigPanda streamlined approach in incident and alert management. The ability to integrate multiple platforms into one. This allows anyone to perform tasks more efficiently.
What do you dislike about the product?
Dynamic alerts, HTML-based alerts, are not supported. Extracting useful information can be complex. Tutorials require medium to expert experience. Tag, Correlation wizards could help a lot in creating tagging alerts and configuring new incident correlation rules.
What problems is the product solving and how is that benefiting you?
BigPanda solved the biggest issue of monitoring multiple alert sources and combining them into a single platform. This allowed us to pinpoint problems using minimal effort.
A tool that we need for the complete management and issuance of tickets
What do you like best about the product?
BigPanda makes it easy for users to respond through its friendly and well-designed interface; I also liked the dashboard for current tickets and incident management in general.
What do you dislike about the product?
It would be nice if a few things changed, like the report integration and the calendar view could be more customisable.
What problems is the product solving and how is that benefiting you?
We use it for management models, tickets, notifications of incidents and requests for services and issuance of tickets.
Great experience in integrating the tool for everyday business usage.
What do you like best about the product?
I like the cross-team capabilities in regards to managing multiple high impact incidents while keeping everyone in the loop.
What do you dislike about the product?
Currently we are working with the BP team to better improve the way our alerts are visually organized (not meaning environments).
What problems is the product solving and how is that benefiting you?
It is helping us correlate maintenance events and random critical events to alerts in our system.
showing 1 - 10