Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Best Incident Management Workflow
What do you like best about the product?
BigPanda allows us to unify our incident and alert management. With the included automation, we can escalate issues to the relevant people in a timely fashion.
What do you dislike about the product?
Currently, BigPanda does not display HTML-based email alerts as well as extracting info from HTML-based email alerts. If this is resolved, we don't need to reconfigure existing alerting methods. And in some cases, 3rd party systems only send out HTML-based alerts.
What problems is the product solving and how is that benefiting you?
BigPanda is helping us solve the way we consume all of our alerts systems into a single system and allowing us to work more efficiently. The simplified workflow reduces wasted time.
- Leave a Comment |
- Mark review as helpful
It was very informative and context oriented. Thanks so much for arranging interactive session.
What do you like best about the product?
It helps in Noise reduction, Event correlation/suppression and deduplication. Thanks for doing that.
What do you dislike about the product?
Less a number of criteria for Noise reduction, Event correlation/suppression and deduplication.
What problems is the product solving and how is that benefiting you?
Multiple Telemetry tool integration and Event correlation.
An amazing smart monitoring and tracking software and much more
What do you like best about the product?
I like the tool for its modern user interface and because it makes it easy to monitor and analyse continuously. I like that it can be used for multiple things, like creating tickets and identifying problems immediately with preventative treatment.
What do you dislike about the product?
My experience has been positive. However, the documentation needs to be improved a bit.
What problems is the product solving and how is that benefiting you?
It is a tool that gives us many benefits because it helps us with analysis, monitoring, user behaviour, ticket creation follow-up, and much more.
Big Panda helps NOC
What do you like best about the product?
Ease of setup, configuration, and daily use.
What do you dislike about the product?
Nothing really at this point. We've been using the tool for 6 months
What problems is the product solving and how is that benefiting you?
Gives our teams a single point of view for all our monitoring sources and drastically reduces noise.
Big Panda Review For FreeWheel
What do you like best about the product?
I like the automation function. It helps our business.
What do you dislike about the product?
The AI learning takes a little bit of a curve to learn.
What problems is the product solving and how is that benefiting you?
Big Panda has helped our organization move away from email. We've gone from having to dump email every four days to once a week.
Streamlined escalation and workflow processes
What do you like best about the product?
Correlates data from all monitoring sources. Helps visualize incident progress and timeline. This streamlines our escalation workflow.
What do you dislike about the product?
Not enough user customization. Would like to see some cosmetic changes and or custom alert views. Customizeable short cut buttons for snoozing. Customs filters when displaying incidents.
What problems is the product solving and how is that benefiting you?
BigPanda helped solve the escalation process and workflow by consolidating every alert source then correlating all alerts into separate incidents which allowed us to focus more on the issue rather than waste time finding whom to address the issue.
Simplifying my work flow
What do you like best about the product?
The UI is simple and clean for us to use
What do you dislike about the product?
Out of the box integrations could be better
What problems is the product solving and how is that benefiting you?
It is getting us out of using emails to monitor our alerts
Bigpanda has been easy to navigate and organize. It can easily integrate with our ticketing system
What do you like best about the product?
Different t categories and filters that can be applied. I like the snooze and handled category. The unified search is great! Timeline function is useful.
What do you dislike about the product?
Cannot snooze less than 30min. Sometimes does not recognize recovery. It would be nice to have a button to alert team to take a look at a specific alert
What problems is the product solving and how is that benefiting you?
Integration of all email alerts. So we can monitor better
Awesome product if you're in a noc team!
What do you like best about the product?
The UI is very intuitive, and if you're coming from Outlook you'll see things are very familiar
What do you dislike about the product?
Integration OOTB can be better. Several integrations needed custom work to properly work.
What problems is the product solving and how is that benefiting you?
Bigpanda helps make sense of thousands of alerts into tens of incidents. Dramatically cut down on the investigation phase of a critical alert
Gets the job done well
What do you like best about the product?
Efficient alert aggregation and simple one click solution for escalating alerts
What do you dislike about the product?
Difficult to work with AI aspect of the platform
What problems is the product solving and how is that benefiting you?
Consolidating our alerts from various sources
showing 11 - 20