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The API integration for BigPanda was effective. It allows for a quicker onboarding process.
What do you like best about the product?
The alert correlation function assists in combining similar warnings. Using an open integration hub, event management, and enrichment engine, it can store and act on information to increase profitability.
What do you dislike about the product?
The dashboard element of the tool could be improved, and it should contain a capability for querying the data. This wouldn't be the case if asset records weren't updated and the Operations had to allocate the alerts to support groups manually.
What problems is the product solving and how is that benefiting you?
The correlations can be improved. We found no significant value. However, I was more interested in event analysis and event correlation. It is still good at the same event duplication, event processing, and ticket production.
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Amazing monitoring software to track app performance
What do you like best about the product?
I like that this tool is complete, facilitates monitoring, and provides excellent visualisation. I like monitoring and performance and being able to measure traffic.
What do you dislike about the product?
It is an excellent software that is improving at a reasonable price. There is no dislike.
What problems is the product solving and how is that benefiting you?
We monitor and track the application throughout the internal and external systems. It constantly helps performance and provides valuable data to monitor and provide a good experience.
Very good alert system to be notified and attend incidents easily
What do you like best about the product?
I like this software because it effectively and reliably manages alerts without effort. I like its user interface and that it can send an alert message to the team.
What do you dislike about the product?
There is nothing that I wouldn't say. I like BigPanda everything is excellent and does not need updates.
What problems is the product solving and how is that benefiting you?
We use BigPanda to resolve our issues in sync with the service, and it checks for alerts and notifies workers during any problems. Everything in real-time is fantastic.
Excellent tool for alert service and incident management
What do you like best about the product?
I like this tool; it is scalable and integrates seamlessly with various software to improve incident response times; I like that it makes management easy and configure.
What do you dislike about the product?
Nothing is a tool that helps us a lot with load management.
What problems is the product solving and how is that benefiting you?
It helps us generate alerts in our system and is stable and profitable for system monitoring and real-time notifications.
Gain insights from data with monitoring and anlytics
What do you like best about the product?
It's a perfect tool that provides management and ease of administration and makes it easy to digest any amount of data and re-audit the incoming data. I also like to get a log of every activity in the system.
What do you dislike about the product?
The learning curve seemed a bit steep to me because it was difficult to understand some functions.
What problems is the product solving and how is that benefiting you?
Helping with analysing and monitoring logs, extracting meaningful information, and solving problems with real-time alerts has been an incredible and unique experience.
A perfect tool to automate the collection of large log files
What do you like best about the product?
I like this solution because it allows for robust and cost-effective event management and uses artificial intelligence for device log retrieval to collect files and work as it should.
What do you dislike about the product?
It should improve predictive intelligence.
What problems is the product solving and how is that benefiting you?
It is used for the management and control of event tickets, to collect and process data efficiently, and for ticketing and reporting.
Smooth Monitoring Tool
What do you like best about the product?
Bigpanda is easily configurable and accessible with all its components.
The unified analytics allows us to customize the dashboard as to our needs
The UI is really simple hence easy to understand even by non users.
The instructions are also straight forward when setting up.
The diagnostic tools that will help monitor and analyze data in our systems to identify issues or anomalies then escalate them.
The unified analytics allows us to customize the dashboard as to our needs
The UI is really simple hence easy to understand even by non users.
The instructions are also straight forward when setting up.
The diagnostic tools that will help monitor and analyze data in our systems to identify issues or anomalies then escalate them.
What do you dislike about the product?
We haven't had any major issues with Bigpanda as it does what we want it to exactly and I'm sure it will even be better as we continue to use it.
The support team can be quicker in their response.
The support team can be quicker in their response.
What problems is the product solving and how is that benefiting you?
BigPanda monitors and analyses our data improving efficiency , we are able to gain insight with the real time analytics and solve problems.Creates tracking alert for tickets issuing for issues so as to improve the resolving timelines.
BigPanda very good tool for management and monitoring and alerts
What do you like best about the product?
I like the combination of alerts with AI technology and that it can ingest data from many sources. Signs are handy and work perfectly for event management.
What do you dislike about the product?
It needs improvement in certain aspects, such as automation and alerts.
What problems is the product solving and how is that benefiting you?
Monitoring, creating incidents, alerts and everything in different environments work very well.
It is an excellent system to correlate events and organise our time
What do you like best about the product?
I like this tool; it is beneficial to make positive decisions and organise time in a much easier way for projects and automatically correlate and get a personalised view.
What do you dislike about the product?
It is a perfect tool where there is no problem.
What problems is the product solving and how is that benefiting you?
It helps us in incident management, eliminates different ticket processes, controls alterations and significantly improves our productivity.
Very reliable fast tool for tracking incidents and alerts
What do you like best about the product?
I like this platform because it allows me to monitor. It is easy to use due to the excellent and responsive user interface that makes it easy to navigate the portal and gives in-depth details of incidents where we can improve.
What do you dislike about the product?
The cost is very high compared to other products that perform the same functions.
What problems is the product solving and how is that benefiting you?
We can monitor our applications, and we also face customer problems. We don't notify the right people and receive incident alerts; the result is excellent.
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