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Great analytic tools with AlOps.
What do you like best about the product?
It has analytic tools that have enabled us detect issues in our systems as it's able to correlate events thereby alerting those in charge allowing them to resolve the issues before they affect performance of our systems.
What do you dislike about the product?
Have not experience any major drawback except that it would be great if they are able to look into their mobile application which is a little bit frustrating at times.
What problems is the product solving and how is that benefiting you?
It's monitoring tools allows users to truck incidents.
Better performance in delivery of our services as we are able to resolve issues before they affect the users experience.
We are able to mitigate risks by managing incidents early.
Better performance in delivery of our services as we are able to resolve issues before they affect the users experience.
We are able to mitigate risks by managing incidents early.
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Excellent automation triage and incident response
What do you like best about the product?
I like BigPanda because of its Automation capabilities, it has made it possible for us to automatically triage all incidents within our IT stack, intergration with our SOAR solution it automatically correlates all incidents, deploys relevant triage efforts and automatically employs required response and remediation actions. Because of BigPanda all incidents are identified, investigate and accurately responded to enhancing and strengthening our security while improving the genral health and performance of our applications.
What do you dislike about the product?
I am still learning how to navigate and utilize this product well, seeing that we started using it about 6months ago. but so far we haven't seen anything to dislike about BigPanda. It has delivered on all its product promise to us.
What problems is the product solving and how is that benefiting you?
BigPanda has enabled us to improve the security of our IT infrastructure by enabling us have a centralized correlated analysis of all incidents , it allows us to know the root cause of all incidents in a record shorter tikes, this allows us to respond quickly and accurately to all incidents thereby preventing outages and interruptions to our business operations. It has really reduced our repair expenses and duration which makes us more productive agile and effective in our business.
Stable software that enables reliable and trouble-free operation
What do you like best about the product?
I like the documentation and support resource because it's easy to learn, useful for network administration and troubleshooting, and your system is complete and easy to use.
What do you dislike about the product?
Lacks some features like a comprehensive search function.
What problems is the product solving and how is that benefiting you?
Analysis of amounts of data improves efficiency in operations and makes more accurate decisions facilitating the analysis and improvement of performance in the process.
BigPanda has been an amazing journey.
What do you like best about the product?
Easily find alerting, Updates with new alerts are quick. The short headings are concise and for quick reading of what the incident/alert is for.
What do you dislike about the product?
So far it's just a learning curve from the outdated alerting with no AI, and having to figure out what each one is.
What problems is the product solving and how is that benefiting you?
BigPanda is helping to identify the issues faster, and gaining quicker resolution times in our outages.
Game Changer
What do you like best about the product?
We've been waiting for an event correlation platform for years and it's here.
What do you dislike about the product?
Pricing for cloud microservices is confusing, and unclear at this time.
What problems is the product solving and how is that benefiting you?
From a sales perspective, it gives us a "modern operations platform" story to tell.
Very powerful and useful log monitoring tool
What do you like best about the product?
I like the aggregation of logs across multiple environments and that the cloud archives make it easy to access to monitor environments in real-time.
What do you dislike about the product?
BigPanda is excellent and its features are impressive and there are no problems.
What problems is the product solving and how is that benefiting you?
It is helping us to solve our problems with different data and we save a lot of time with this tool.
Excellent application for analysis and monitoring easy to implement
What do you like best about the product?
I like the flexibility and wide range of plugins and it has good integration options with other tools. I like the alert system that alerts us in real-time and works quickly and smoothly.
What do you dislike about the product?
There is nothing I don't like about BigPanda everything is fine. The only drawback would be the price.
What problems is the product solving and how is that benefiting you?
It is used for analytics and reporting with the microservices and all the logs are collected in one place and the search system helps us a lot.
BigPanda very good tool for event monitoring and correlation
What do you like best about the product?
I like this tool because it brings together shipment management and monitoring in one place and can automatically analyze and find issues, plus the metrics are customizable and all of its features are easy to use.
What do you dislike about the product?
Everything works great with BigPanda and there are no problems.
What problems is the product solving and how is that benefiting you?
This platform works great for correlating alerts, reducing ticket volume and creating alerts on different issues is great.
Great Events management and analytics solution.
What do you like best about the product?
It has made it easier for our operations team to detect and manage IT incidents before they affect the users experience by it's ability to correlate events and automation capabilities which is powered by AlOps.
They offer great support when needed to solve your queries.
They offer great support when needed to solve your queries.
What do you dislike about the product?
They should consider customization capabilities in order to handle complex situations otherwise their support is great Incase of any questions.
The mobile application version can be disappointing at times hence can not be relied on that much.
The mobile application version can be disappointing at times hence can not be relied on that much.
What problems is the product solving and how is that benefiting you?
It's analytic tools have enabled us detect and resolve issues as they come thus allowing us to optimize our business processes.
It's cost effective solution thus allowing us to maximize on our resources with the seamless processes.
It's cost effective solution thus allowing us to maximize on our resources with the seamless processes.
Monitoring tool with many useful features
What do you like best about the product?
I like this tool; it is well built to create incidents and monitor them well organised; I liked the administration and all the alerts on the device.
What do you dislike about the product?
I can say with great confidence that everything is great with this tool.
What problems is the product solving and how is that benefiting you?
It is excellent for incidents and helps us monitor and maintain all servers in good condition; incident automation is a benefit.
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