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PagerDuty

PagerDuty | 1

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External reviews

882 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Arto S.

The team is very responsive and knowledgeable about market-leading product

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
I like that it helps focus more on other timely support functions while issues are being resolved. It also gives us the ability to manage our time efficiently. And the ability to customize and have PagerDuty perform various tasks as designed in the workflow.
What do you dislike about the product?
It is difficult to scale the administration of the tool. And Access to the PagerDuty web interfaces is slow at times. Besides that, it has met our needs.
What problems is the product solving and how is that benefiting you?
PagerDuty allows us to inform staff about tickets that need to be worked on and guide them to these tickets through links. In addition to being a great product with all the relevant features. And it gives me quick contacts with critical resources to solve problems.


    Aniket S.

A Software of Incident Management

  • January 08, 2024
  • Review verified by G2

What do you like best about the product?
the use of pagerduty is very relaible, and portal is very organzied and implementation of that software is very easy, and in last the UX is very good
What do you dislike about the product?
it is little bit Costly, many of time they send multi alert for short span of time which irritate to us rest all is good.
What problems is the product solving and how is that benefiting you?
Reliable, Incident management is very good and systematic way thats all


    Kashish J.

Feedback (PAGERDUTY)

  • January 08, 2024
  • Review verified by G2

What do you like best about the product?
First of all The creating of an Account is very easy and easy to integrate with alerts,and the Incident managing alert system to send the alerts to responsible person with real time is awesome.
What do you dislike about the product?
there is no major cons from my point of view but the zUI is little bit confusy rest all is good
What problems is the product solving and how is that benefiting you?
The Alerting system cvery helpful to us and triggered notification to resonsible eprson with real time data, and fully satisfied with the product and it is really very useful tool.


    Pushpender k.

Manage your teams response for incidents

  • January 08, 2024
  • Review verified by G2

What do you like best about the product?
Pagerduty is a tool which we use for managing our teams response for incidents that occur for our clients. it has an instant notification system. With pagerduty monitoring has become really easy with it we use tools like jira and aws and get best results.
What do you dislike about the product?
Nothing as of now its great nand it has worked as we intended it to.
What problems is the product solving and how is that benefiting you?
Pagerduty has helped us a lot in making our work easier and with its usage we can provide support to our clients on immediate basis. Pagerduty works great and helps us in managing our team.


    Muskan H.

Valuable Feedback of PagerDuty

  • January 07, 2024
  • Review verified by G2

What do you like best about the product?
the featuree of make a incident and give to access of responsible eprson is very good and it is modern and very capable platform to send alerting with responsible person with reakl time checking.
What do you dislike about the product?
The use og pagerduty according to me there is no cons but every software wants modernization with respect to time to chase the hurdkles amd this platofrm many time get be confusy as well
What problems is the product solving and how is that benefiting you?
In pagerduty the noise alerting feature is very awesome and fantastic nd it helps to send real time alerts to rresponsible person it helps aa alot


    Devraj S.

Pagerduty: The Great Operation Manager

  • January 07, 2024
  • Review verified by G2

What do you like best about the product?
PagerDuty has a agreat user interface and has a great experience as majorly helps in identifying problems and sorting them out hassle free. It helps us out in great ways to achieve and accomplish the task with its great automated features .
What do you dislike about the product?
PagerDuty is a great software for organisations it can be challenging for new user to use but it is easy to access it one you get used to it.Pagerduty's integration feature can be improved a little bit so that it becomes easy to integrate .
What problems is the product solving and how is that benefiting you?
PagerDuty is solving N number of problems for as it has great automated features and it saves manpower its just a great software which get integrated to the software and solves the operations tasks easily as incident management by checking out onto all problems and giving the input about oppurtunities.


    Akhil R.

pAGER dUTY (Alerrting tool)

  • January 07, 2024
  • Review verified by G2

What do you like best about the product?
The great feature of Pagerduty is Alrting system , pagerduty sent the alert to the right person who is the responsible with real time data, it helps our time as well as econical or financial solution to our organization
What do you dislike about the product?
the cpst of the pagerduty is little bit high then other competitors and ui of night vision is not as per standard.
What problems is the product solving and how is that benefiting you?
Overall i would like to say it is very awesome product and it very helps to organization and it so gretas when pagerduty helps to us from start to finish but in the end it is so cool and time saving method


    Mike E.

Notify Team members

  • January 07, 2024
  • Review verified by G2

What do you like best about the product?
we use pagerduty when we need to notify the team about anything important we trigger a incident so that every member of the team can be notifies about the issue. It has all the features such as it can be used for both call and send sms. It has great integration support as well we have integrated aws with pagerduty for better response. Its really easy to use and can be easily implemented with your current system.
What do you dislike about the product?
The reports are bit of a mess they dont show everything in detail which can be a bit of a issue.
What problems is the product solving and how is that benefiting you?
We can connect with all the team members and can easily let them know about the issues with the system. It has helped us better collaborate with our teams.


    sunil k.

Incident management

  • January 07, 2024
  • Review verified by G2

What do you like best about the product?
We use it as a monitoring tool and it has a very reliable alerting system.one can schedule tasks according to their preference. It has eased our workflow and now we are able to automate our tasks with Pagerduty.
What do you dislike about the product?
It does have an android application buit it isnt that good it can be better.
What problems is the product solving and how is that benefiting you?
Its a reliable Alerting and monitoring tool for our organization. It has very instant notifiaction and alerting system which makes sure we dont miss any updates and issues.


    Anya M.

Tool that sends precise alerts for immediate action.

  • January 06, 2024
  • Review provided by G2

What do you like best about the product?
Using PagerDuty gives me great satisfaction as I experience its ability to improve operational visibility and real-time collaboration. I am fascinated by the ease with which it optimizes communication between teams, allowing a proactive response to any unforeseen situation.
What do you dislike about the product?
At times, I feel like PagerDuty's customization could be more intuitive. Setting up alerts and adapting them to the specific needs of your team can be a somewhat complex process. However, once adjusted, the program demonstrates its effectiveness in incident management remarkably.
What problems is the product solving and how is that benefiting you?
With PagerDuty, I have efficiently addressed challenges such as early identification of infrastructure issues and optimizing alert management. Benefits include improved decision-making, greater operational visibility and a substantial reduction in the impact of incidents, thereby supporting the stability and effectiveness of our operations.