Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
The only too l you cannot ignore
What do you like best about the product?
It does its job to notify you even when you usually would not have seen the matter. People can't ignore it; with that, it's easy to be sure that the team will be notified.
What do you dislike about the product?
Some integrations do not give enough details in the alerts, so we need to look for the info in each tool.
What problems is the product solving and how is that benefiting you?
Have shifts for alerting the correct person efficiently and managing escalations to the right level of support quickly.
- Leave a Comment |
- Mark review as helpful
Excellent tool to gather learnings from incidents
What do you like best about the product?
Jeli is highly focused on getting learnings ("opportunities") from incidents and making sure incidents are not wasted. Jeli is excellent for building a narrative around the events to gain the greatest insights.
Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
What do you dislike about the product?
Some of the APIs are still in development. Look forward as more aspects of the API become available, for example, the ability to extract data tagged data from incidents via API.
What problems is the product solving and how is that benefiting you?
Finding the best learnings from incidents. Tagging data with custom data.
Handy incident plugin for Slack
What do you like best about the product?
Simple commands and fairly intuitive design, good demo.
What do you dislike about the product?
Not best suited for security incidents since private channels, access control etc haven't been implemented yet, but this should be coming soon.
What problems is the product solving and how is that benefiting you?
Saves time on updating other channels and the right folks on the progression of an incident.
Convenient interface
What do you like best about the product?
Fosters good collaboration on an incident and allows for some level of automated documentation with a unified workflow.
What do you dislike about the product?
Limitations around:
* Followup mechanisms for permanent improvements
* Non-technical collaboration to manage customers, etc.
* Followup mechanisms for permanent improvements
* Non-technical collaboration to manage customers, etc.
What problems is the product solving and how is that benefiting you?
Fostering collaboration around incidents and simplifying documentation by unifying workflow
Ok experience, could be more user friendly
What do you like best about the product?
The software is good, and integrations are good. But it's just one more product that I have to deal with. It's good for looking at things at a high view though, and it's as good as your data is.
What do you dislike about the product?
Too time consuming inputting all the data. But good when effort is put in. The problem is, most people don't put the effort, including myself. I wonder if there's a way we can streamline it more.
What problems is the product solving and how is that benefiting you?
It's helping us solve incident management issues, or rather tracking them, and using them to show trends in the types of issues we're facing on the daily. It's not a bad too for this.
Used widely
What do you like best about the product?
Use for incident reporting and response here. Nice UI
What do you dislike about the product?
Nothing too much to particularly dislike about it
What problems is the product solving and how is that benefiting you?
place to respond to incidents and keep records
Pagerduty for efficient on-call
What do you like best about the product?
Integration with multiple open source and proprietary monitoring softwares
Easy to define schedules that works well even for a big team which sits across the globe
Developer friendly and great ease of use and UI/UX
escaltion polices can be defined at multiple levels with different thresholds
Easy to define schedules that works well even for a big team which sits across the globe
Developer friendly and great ease of use and UI/UX
escaltion polices can be defined at multiple levels with different thresholds
What do you dislike about the product?
some intergration with open source monitoring tools are not as good as with proprietary softwares, they should cover them as well as not every company is using paid or popular open source softwares, some are using the new starups softwares for monitoring.
What problems is the product solving and how is that benefiting you?
Alerting the users for different types of incidents and streamlining the on-call process for companies.
Pager duty review
What do you like best about the product?
Pager duty is one of the best in industry for alert management
What do you dislike about the product?
Its voice prompts in calls is very pitchy it should be improved
What problems is the product solving and how is that benefiting you?
Alerting management is one the critical componentss ion production statbility. Its helped us in preventing a lot incidents.
24 * 7 Monitoring tool
What do you like best about the product?
Its way of sending alerts is from various methods like calls, mail and messages, ensuring alerts aren't missed. Its way of alert incident management is one of the best.
What do you dislike about the product?
Not so much customisable interaction with JIRA. You have to keep an alert id to get alert history.
What problems is the product solving and how is that benefiting you?
To auto-assign the alerts to the respective on-call person. Manage any incident timely, which helps system availability.
Great tool that helps our org learn from incidents
What do you like best about the product?
Support is amazing. Jeli is constantly iterating and improving. I love the timeline tool that makes the incident review process more manageable.
What do you dislike about the product?
Haven't found any yet, I think I need to use the tool more to better understand it and see if there are any needs it doesn't currently meet.
What problems is the product solving and how is that benefiting you?
Incident timeline management and searching for similar incidents
showing 71 - 80