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Reviews from AWS customer

3 AWS reviews
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External reviews

136 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David W.

A baseline for cyber security

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Scheduleling the scans is very helpful in that you can then have those results sent to your email. Report fatigue and email fatigue are real things but with the simplified email at a quick glance you can tell if you need to dive deeper or just review at the standard time.
What do you dislike about the product?
They could be better about some of the mitigation information, I understand that it must be a huge task but would be really helpful to have.
What problems is the product solving and how is that benefiting you?
Staying ahead of issues that I have public facing before they become an issue.


    Sirish Kumar

Assesses vulnerabilities and finds anomalies and has an easy-to-use interface

  • April 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution is used for the vulnerability assessment of the network infrastructure.

What is most valuable?

The solution finds vulnerabilities, anomalies, and threats. Tenable has basic and ad hoc scanning features. The tool schedules scans for continuous monitoring. The main advantage of the solution is that it assesses the vulnerabilities and provides a CVE score. Reporting is very easy. The management dashboard is very easy. The tool has an easy-to-use interface. It is easy to implement the product.

What needs improvement?

The product is a bit expensive.

For how long have I used the solution?

I have been using the solution for 7 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable up to a certain point. I rate the scalability a seven to eight out of ten. Our customers are medium to large businesses.

How are customer service and support?

The support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The configuration is easy. My engineers can work on it seamlessly. The deployment of the basic solution does not take more than four to eight hours. We need one or two persons to deploy and maintain the product. There are no other challenges if we have the network and can access the IPs.

What was our ROI?

The product impacts our client's operational cost related to vulnerability management in a good way. It automates a few things and saves the engineers' costs.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten.

What other advice do I have?

We are resellers. The solution is easy to implement. It has an easy-to-use interface, enabling organizations to go faster to market. Overall, I rate the product a nine out of ten.


    Kelvin Oladipo

Provides seamlessness, a perfect UI, and identity management for office operations

  • April 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the Tenable Vulnerability Management solution for internal web applications, asset management, and remediation. It helps us transfer and leverage the remediation of websites, effectively addressing vulnerabilities.

How has it helped my organization?

We need to deploy this on internal assets. It resides within the internal infrastructure and communication.

It encompasses everything at some point. From development to deployment, it receives the necessary attention.

What is most valuable?

The solution provides seamlessness, a perfect UI, and identity management for office operations. We are most vulnerable to users. Therefore, it is crucial to implement the right solution to ensure proper user access and resource management.

For how long have I used the solution?

I have been using Tenable Vulnerability Management for 4 years.

What do I think about the scalability of the solution?

200 users are using this solution.

Which solution did I use previously and why did I switch?

We have used Qualys. It is tricky and expensive.

How was the initial setup?

The initial setup is seamless and takes three days to complete. Two people are required for the deployment but one person can do as well.

What other advice do I have?

This process is seamless because checks are scheduled at different intervals, typically every ten minutes. Once a log is generated, we attend to it immediately. Also, the maintenance is straightforward.

Overall, I rate the solution an eight out of ten.


    HARI EDARA

Discovers vulnerabilities and integrates well with other solutions

  • March 26, 2024
  • Review provided by PeerSpot

How has it helped my organization?

Before, we built the assets on Tenable.sc and scanned them for asset discovery. Now, we are deploying Nessus Agent into all the machines. We have written the script, which is automatically deployed on the VM or the cloud. Previously, we could not identify the workstations that were offline for a certain period. With Nessus Agent, we don't have that problem. It increases our efficiency.

What is most valuable?

Nessus Agent is the best feature. When we scan the environment, the vulnerabilities are discovered. The integration of Tenable into our security ecosystem was very good. There were no complications. We integrated it with different tools like ServiceNow and SharePoint.

What needs improvement?

I'm not satisfied with the reporting structure. We cannot do much customization. We can do it in Tenable.sc. We need to maintain two different solutions. We need the on-premise tool for reporting purposes. We would like to have it all as a SaaS-based solution.

If we need to check for a zero-day vulnerability, we must run the scans manually to get the information. It is time-consuming. We need to do a traditional scan regularly to get zero-day information. It would be great if the zero-day vulnerabilities were published.

The reporting capabilities for compliance are bad. I can get the compliance reporting on certain cases, but it is not detailed. We do not have a clear understanding of the Cyber Exposure Score. I am unable to drill down and understand the Cyber Exposure Score.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten.

How are customer service and support?

The customer service is good. The support team is very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used Qualys for vulnerability scanning. However, we switched to Tenable because we felt that Tenable was the best solution for our organization’s requirements. We also use Tenable.sc, Tenable.io, and Tenable’s Cloud Security Posture Management.

How was the initial setup?

The setup is not straightforward. We need to apply the filters. We can get the Cyber Exposure Score displayed on the document. However, we cannot get a deeper understanding of what makes the score high or low.

What's my experience with pricing, setup cost, and licensing?

The product costs us around $137,000 annually for 4000 to 5000 assets.

What other advice do I have?

We use a third-party tool to initiate scans. I don't know whether there is a way to monitor it in real-time. I will recommend the tool to others. Overall, I rate the product an eight out of ten.


    Faisal Mian

An easy-to-manage solution to gain visibility into all IPs

  • January 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

The product operates on a license-based model, where you purchase a license based on the number of IP addresses you intend to scan. For example, if you purchase a license for 50 IP addresses and your network has 200 users, it will only scan for those 50 IPs. You can gain visibility into all IPs within your environment, including subnets with a full license. Also, you can geographically segment your scanning targets based on the number of IPs allocated for each location.

How has it helped my organization?

The product is very friendly. It is easy to manage. Most of the information the tool provided was correct and helped to further investigate the vulnerability and its impact.

What is most valuable?

The most important feature is network scanning.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Tenable Vulnerability Management for one year.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is very scalable. It allows you to adjust according to your needs. You can add more features if you wish to purchase additional tools.

How was the initial setup?

The initial setup is very easy. To deploy, run the setup command, and then it can deploy on your Linux and Windows platforms. I did it by myself.

What's my experience with pricing, setup cost, and licensing?

The product is expensive but manageable.

What other advice do I have?

I recommend the solution. Although, it varies from person to person experience. Rapid7 users can use free tools. I'm very satisfied with the product.

Overall, I rate the solution an eight out of ten.


    Financial Services

Be vulnerable free with tenable

  • November 24, 2023
  • Review provided by G2

What do you like best about the product?
We can schedule the scanning. We can install agent in case of air gapped network. The vulnerability database is update regularly.
What do you dislike about the product?
It doesn't have Realtime scanning. The result/report will be destroyed after some months. There is no audit log. which may be useful for audit purposes.
What problems is the product solving and how is that benefiting you?
Tenable is a good product. We were using Nessus, since we like the product, we migrated to tenable cloud solution. Which will reduce our overhead.


    Iwegbue Godspower Isioma

A stable and easy-to-use solution that scans vulnerabilities in assets and provides suggestions for remediation

  • November 20, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution scans vulnerabilities in assets like workstations, network devices, desktops, or laptops. The product indicates vulnerabilities based on severity levels. There are high, critical, medium, low, and informational levels of severity.

What is most valuable?

The product can scan assets and web applications. It provides remediation for each vulnerability it scans. We get to know the actions we have to take to remediate the vulnerabilities. The solution is very simple to use. It also has cloud scanners. We can integrate Tenable and Nessus Scanner. It is easier to use.

What needs improvement?

The solution must provide penetration testing.

For how long have I used the solution?

I have been using the solution since 2022.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The tool is scalable.

How are customer service and support?

We don't have many issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy.

What other advice do I have?

The tool is easy to use and deploy. It's easy for customers to go through the documentation, see how it works, and scan their assets. Everything is straightforward, including the creation of users and enabling 2FA. Overall, I rate the tool a nine out of ten.


    reviewer2298213

An easy-to-use and stable solution that helps organizations to find vulnerabilities in their systems

  • October 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the tool to find loopholes in the system.

What is most valuable?

The product fulfills our needs. It gives reports and finds vulnerabilities in our system. The product is easy to use. It is easy to integrate the tool with other products.

What needs improvement?

The solution must be promoted more in the market. It will make the customers more aware of the product.

For how long have I used the solution?

My organization has been using the solution for a month.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

Around 20 people use the product in our organization. We have one to three administrators. We are most likely to increase the usage of the product in the future.

How was the initial setup?

It was easy to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The tool is reasonably priced. There are no additional costs associated with the product.

What other advice do I have?

I have known the product for some time. So, I implemented it. Overall, I rate the solution an eight out of ten.


    Donald Koketso

Has a valuable remediation feature, but it could be easier to set up on the cloud

  • October 24, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use the software to manage vulnerabilities in our environment.

What is most valuable?

The product’s most valuable feature is remediation. It shows a list of vulnerabilities per server once you scan on cloud or on-premise instances. It helps us create remediation projects and assign the console’s responsibility to specific engineers. We can set up a follow-up date depending on the organization's requirements.

What needs improvement?

The product could be easier to set up on the cloud.

For how long have I used the solution?

We have been using Tenable Vulnerability Management for three years.

What do I think about the stability of the solution?

I rate the platform's stability an eight out of ten. Once, a few of our subsidiaries complained that channel usage in the environment was consuming bandwidth.

What do I think about the scalability of the solution?

We have five admins using Tenable Vulnerability Management in our organization. I rate the product’s scalability a seven out of ten. It has many features, and it is complicated to train someone on how to use Tenable. You have to schedule a session every day for almost two weeks for it.

How are customer service and support?

It was challenging to contact the technical support team earlier. However, we have found the right contact and can reach out to them easily.'

Which solution did I use previously and why did I switch?

I have used open-source applications before.

How was the initial setup?

The product is complicated to set up on AWS. However, it is easy to implement on-premises. It involves discovering IP addresses and schedule scanning. It requires acquiring some knowledge about the process to familiarize yourself with the AWS environment. We have to complete the setup for the whole environment. The deployment for a vast environment involves migrating a lot of data from on-premise to the cloud.

What about the implementation team?

We execute the implementation for most of the tools in-house. We take help from third-party vendors for the rest of it.

What other advice do I have?

I rate Tenable Vulnerability Management a nine out of ten. I advise you to choose Tenable.iO as it is a cloud-based solution.


    MatteoMazzei

An easy-to-use, mature, stable, and scalable solution for vulnerability assessment

  • August 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use Tenable.io Vulnerability Management is a good solution for vulnerability assessment on the infrastructure and not on the applications. The solution is useful for conducting vulnerability assessments on IT infrastructures. We use Tenable to discover assets on the network and the vulnerabilities in the vulnerability management cycle.

What is most valuable?

Tenable.io Vulnerability Management is an easy-to-use product. It is a good solution, as per Gartner's SIEM Magic Quadrant. The product has a lot of documentation and blogs, so you can get lots of support from its communities while also finding a lot of online materials that can help you improve the solution's uses or implement it according to your use cases.

What needs improvement?

The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications.

For how long have I used the solution?

I have been using Tenable.io Vulnerability Management for more than ten years.

What do I think about the stability of the solution?

It is a very stable and mature solution in the market since it has been around for over 15 years.

What do I think about the scalability of the solution?

The product has no scalability solution since it can manage hundreds to thousands of networks.

How are customer service and support?

The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone from the support team has a solution to your problem.

Which solution did I use previously and why did I switch?

Our company doesn't use any other products from Tenable apart from Tenable Nessus for vulnerability assessment. We also use NetSuite to manage the vulnerabilities' life cycle.

How was the initial setup?

The initial setup of Tenable.io Vulnerability Management was straightforward since it allows one to use a device, like a virtual machine, or one can use it on a public IP address if it is already deployed, making the process very quick and easy.

The solution is deployed on-premises.

The deployment process was very quick since it could be done using a virtual machine or the customer's network. You can do the deployment with the virtual machine by connecting to the management suite before launching the solution.

To do an assessment for all our customers, my company has over 200 users for the deployment and maintenance of the solution. There is a dedicated team in the company I currently work for to manage the solution. One technician is needed to do a vulnerability assessment.

What's my experience with pricing, setup cost, and licensing?

Yearly payments are to be made toward the licensing cost of the product. It is neither a cheap nor an expensive product.

What other advice do I have?

I recommended the solution to those planning to use it since it is a very good product. Though there are other good solutions like Qualys, Tenable is the best.

I rate the overall tool a nine out of ten.