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Alert Logic MDR (US)

Fortra's Alert Logic | 1

Reviews from AWS Marketplace

3 AWS reviews

External reviews

204 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kirk John O.

MY HONEST REVIEW OF LOGIC THREAT MANAGER

  • March 24, 2019
  • Review provided by G2

What do you like best about the product?
just like your home security system. It's not too difficult to use and simple to install software.
while we're at this terrifying era of internet threats this tool keeps us vigilant like your home security when some invasion happens so you can block it before harm happens.
What do you dislike about the product?
Sometimes I receive so many unnecessary alerts and not so accurate. I also hope that they'll provide more improvements of the software.
What problems is the product solving and how is that benefiting you?
The software performs 24/7 security monitoring which was our over all goal and to avoid intrusions that will cause damage.
Recommendations to others considering the product:
Hoping that they'll update the user interface and other features.


    Faizan Ahmed S.

Great Product For Finding Vulnerabilities And Threats In Your Environment along with the remediation

  • February 13, 2019
  • Review verified by G2

What do you like best about the product?
Very precise information about the vulnerabilities and threats in the our environment along with the remediation steps. The console is easily accessible and easy to understand.
What do you dislike about the product?

Pricing to the existing customers using alert logic should be less.
What problems is the product solving and how is that benefiting you?
Get information about the vulnerabilities and threats in the our environment along with the remediation steps. Reviewing daily logs captures by Alert Logic Log Management to work on the suspicious events and mitigate them.
Recommendations to others considering the product:
The product is really good and you should use it atleast for a 30 day free trail so that you can get an idea how good the product is.


    AwsAdminb048

The installation and configuration were slick. However, this product needs to mature more.

  • January 16, 2019
  • Review verified by AWS Marketplace

We use it to be able to review logs and the overall system help and learn on anything that we need to handle.
How has it helped my organization?
Our organization's issue is that we implemented it and kicked the tires, but we never put an administrator behind it to own it and do a whole lot for it. There were a couple of select cases that we found and acted on those alerts. However, for the most part, it's just a climbing number of alerts with nobody touching them.
We needed a better plan for implantation. If we put something out there, we have to have people lined up to look at it and admin it, then reap the benefits of everything it's telling us to act on it. If you're not doing this, you have good intentions, but you fell short.
What is most valuable?
We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed, e.g., things that we didn't have somebody looking for. It shows us these automatically, using things like automated scanning.
What needs improvement?
This product needs to mature more. While it is a good product, there are some areas where it needs work. If this is a cloud service, I shouldn't have to tell them how to develop analytics to tell me this is what is going on. They should be able to do it. Over time, their own system should be able to identify, "This is something that is a continuous thing with a particular user or company." Or, I should be able to click on it being able to "ignore" it, dropping it completely. It should be smarter than what it is, and it is not.
For how long have I used the solution?
One to three years.
How was the initial setup?
It implemented pretty quickly.
We have everything you need. It would typically take a lot other solutions weeks to set up. This set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces.
The installation and configuration were slick. After installing in 20 to 30 minutes, you can start provisioning access, so people can take a look.
What's my experience with pricing, setup cost, and licensing?
I was not involved in the pricing and licensing.
Which other solutions did I evaluate?
Other solutions that we evaluated were Datadog and LogRhythm, but it is not an apples to apples comparison.
Alert Logic was not my choice. I implemented it, and said, "Here you go guys. Kick the tires."
What other advice do I have?


    Mark S.

It fully integrates with our AWS environment and is quick to set up

  • December 18, 2018
  • Review verified by AWS Marketplace

The primary use case is security.
How has it helped my organization?
The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems.
What is most valuable?
* Easy to use, nice interface.
* It is quick set up.
What needs improvement?
The documentation, especially with the initial setup, needs improvement.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The stability is good. We trust it fully.
What do I think about the scalability of the solution?
Scalability seems good. This was one of the other features that we were interested in.
We have eight different accounts and are able to implement the solution across them easily.
How is customer service and technical support?
I go internally into the business for technical support rather than using the supplier for technical support.
How was the initial setup?
It fully integrates with our AWS environment, which is brilliant.
Alert Logic integrates with all of our products, which was one of the reasons that we went for it.
Which other solutions did I evaluate?
We also evaluated on-premise and open source products. We went with Alert Logic because it was quicker to implement.
What other advice do I have?
Try and get a demo. It is the best one products. As soon as you see it working, you will see it is very good.


    Riyad C.

It improves our security by scanning containers correctly and quickly

  • December 10, 2018
  • Review verified by AWS Marketplace

We use it for security scanning containers on Kubernetes. We have containers running on Kubernetes, so we use it to scan for vulnerabilities.
How has it helped my organization?
It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that.
What is most valuable?
It scans correctly and quickly. For example, we had an issue where we had Bitcoin mined and sold in some of our containers, and Alert Logic was able to find it and alert us about it. Then, we were able to find out why the containers were being hacked and killed it.
What needs improvement?
I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It's stable. We've not had any issues with stability.
What do I think about the scalability of the solution?
It is scalable. We have been adding more AWS accounts every day. We have been adding more containers, but we are not seeing any issues.
We have 240 AWS accounts. We have about 1000 containers, but we have 300 to 400 services which are running with containers on the cloud, and we are still able to continue to scale.
How is customer service and technical support?
I have not contacted the technical support.
Which other solutions did I evaluate?
The security team chose the product. I wasn't involved in the process.
What other advice do I have?
Give it a try. It is very useful.
The product is integrated with a product called BigPanda. It's an alerting platform, and it post alerts through SAP to BigPanda. The integration was good, but standard.


    Internet

User interface

  • September 15, 2018
  • Review provided by G2

What do you like best about the product?
I like the user inyerface. I like drag and drop mostly.
What do you dislike about the product?
Please provide more frequent upgrdes. It not clear enough.
What problems is the product solving and how is that benefiting you?
We manage secuiry


    Furniture

Log alert before crash

  • August 28, 2018
  • Review provided by G2

What do you like best about the product?
It's easy to use and did help us centralize the logs for better search
What do you dislike about the product?
It did not work on very old servers but we managed to get it working
What problems is the product solving and how is that benefiting you?
Centralized logs and alerting before crash


    Information Technology and Services

Reliable and easy to use

  • August 03, 2018
  • Review provided by G2

What do you like best about the product?
Once it's set up, it just works. I have a complete solution to protect my environments with automated triggers backed by real security experts that review alerts and assess them before they contact me. It allows us to leverage the knowledge and capabilities of hundreds of security experts for our organization.
What do you dislike about the product?
Nothing to note at this time reporting to show remediated issues and overall protection status need to be further developed. Additionally, integration with firewall blocking is expensive and if you do not have this configured, some remediation options such as "Block" appear but do not function.
What problems is the product solving and how is that benefiting you?
Using it to protect my environments with automated triggers backed by real security experts that review alerts and assess them before they contact me. It allows us to leverage the knowledge and capabilities of hundreds of security experts for our organization.
Recommendations to others considering the product:
Discuss all the environments that you want to cover up front. If you are going to expand usage or move into additional cloud environments, discuss this to make sure your implementation and growth plan accounts for this.


    CANH V.

A robust and scalable Security solution for intrusion protection and vulnerability detection

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
Capability to track attackers moving through multiple components in system
Capability to detect advanced and complicated attacks in real time
What do you dislike about the product?
Need to spend significant time to learn its full stack security solutions, and at the very beginning, having a difficult time to configure it with legacy apps/toolset.
What problems is the product solving and how is that benefiting you?
Used to detect vulnerabilities in web applications/toolset.
Easy to configure and scaling in cloud and hybrid environments.


    Computer Software

Great product

  • August 01, 2018
  • Review provided by G2

What do you like best about the product?
It is a very easy use and easy to install product. It is as easy as your home security system.It combines the intelligence of Ai with human monitoring and gives you best results to safeguard your systems.
What do you dislike about the product?
Ui is super outdated. The Geo location system sometimes does not work.
What problems is the product solving and how is that benefiting you?
I would monitor failed login attempts in our system from other users and analuse them.our team would analyse these logs 24/7 for security and integrity of our systems
Recommendations to others considering the product:
Please update your user interface. It is slow and looks very old.