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Rocket.Chat Enterprise Edition

Rocket.Chat | 2.4.9

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External reviews

322 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Architecture & Planning

Open-source version of Slack

  • August 24, 2016
  • Review provided by G2

What do you like best about the product?
Easy setup, deploy and update for your internal corporate network. Updates are frequent and is slowly catching up to Slack.
What do you dislike about the product?
Memory leak issue. It will randomly hang if you leave it on for too long. Unread messages can be a bit buggy and messages will show under the wrong contact name if the internet connection is unstable.
What problems is the product solving and how is that benefiting you?
Facilitating communication amongst staff. Notable benefits include more communication between staff that normally would not overlap. Also eases organizing of company wide events by providing a single channel to provide updates.


    Information Technology and Services

Great Self Hosted Slack Alternative!

  • July 27, 2016
  • Review verified by G2

What do you like best about the product?
I think RocketChat is feature rich, stable, and under active development. The developers are constantly adding new features. It's compatible with Slack in Integrations AND you can import your Slack file into RocketChat so the transition is seamless. RocketChat supports Jitsi video conferencing, so channels can communicate visually with each other. It also has a great LiveChat offering that has allowed us to increase our website engagement a tremendous amount!
What do you dislike about the product?
I think there's no way to do a mass export like Slack and import it on a new instance. I occasionally have trouble updating to a later version, but the support from the community is good.
What problems is the product solving and how is that benefiting you?
We completely replaced Slack and use RocketChat instead. It saves us money (some of which we donate back to the project), and has easy administration.
Recommendations to others considering the product:
Spin up a test Docker Image! If it meets your needs, then use the Ansible script to deploy and update your RocketChat install!