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Very good RocketChat.
What do you like best about the product?
The possibility to send code snippets and create channels.
What do you dislike about the product?
Update I see no issues with RocketChat. Sometimes the program crashes, but access via browser is perfect.
What problems is the product solving and how is that benefiting you?
Integration between teams is the main benefit of RocketChat.
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good product, can improve usability
What do you like best about the product?
I really like that in addition to being able to perform calls, it has an area for internal communication. this makes it much easier to provide support or ask for help among collaborators.
What do you dislike about the product?
unfortunately, I don't have confidence with the data report that the rocket brings. every month I find differences between the analytics data and the data pulled by the service history.
Furthermore, I think that some features are not very user friendly, such as triggering tempate messages from the rocket.
Furthermore, I think that some features are not very user friendly, such as triggering tempate messages from the rocket.
What problems is the product solving and how is that benefiting you?
Rocket has helped to manage the team's services, monitor and ombudsman.
Excellent value for money.
What do you like best about the product?
The excellent cost benefit of the packages and solutions offered.
What do you dislike about the product?
The point that l consider a disadvantage as a solution partner is the fact that the prices are on the website, which makes it difficult to resell the products.
I don't see any point against the solution itself.
I don't see any point against the solution itself.
What problems is the product solving and how is that benefiting you?
Fast integration with WhatsApp, with everything automated, which reduces lead customer waiting time.
Great solution to integrate ominichanel.
What do you like best about the product?
Security and integration with a lot of platforms.
What do you dislike about the product?
The interfaces isn't friendly and easy to use
What problems is the product solving and how is that benefiting you?
Ominichannel solution.
Rocket chat for modern teams
What do you like best about the product?
1. Free and open-source: Rocket.Chat is free to use and open-source, which means that users have access to the source code and can customize and extend the platform to meet their needs.
2. Customizability: Rocket.Chat allows users to customize the look and feel of the platform to match their branding and preferences.
3. Scalability: Rocket.Chat can handle large numbers of users and messages, making it a suitable option for large organizations or communities.
4. Integrations: Rocket.Chat offers a variety of integrations with other tools and platforms, such as Slack, GitHub, and Trello.
5. Security: Rocket.Chat provides a number of security features, including end-to-end encryption, to help keep conversations private.
2. Customizability: Rocket.Chat allows users to customize the look and feel of the platform to match their branding and preferences.
3. Scalability: Rocket.Chat can handle large numbers of users and messages, making it a suitable option for large organizations or communities.
4. Integrations: Rocket.Chat offers a variety of integrations with other tools and platforms, such as Slack, GitHub, and Trello.
5. Security: Rocket.Chat provides a number of security features, including end-to-end encryption, to help keep conversations private.
What do you dislike about the product?
1. Complex setup and configuration: Setting up and configuring Rocket.Chat can be a bit complicated for those who are not familiar with server administration and network protocols.
2. Limited mobile app functionality: The Rocket.Chat mobile app is not as full-featured as the desktop version and may not work as well for users who are frequently on the go.
3. Lack of support for certain features: Some missing features such as screen sharing and video conferencing, which can make it difficult to use certain types of workflows.
2. Limited mobile app functionality: The Rocket.Chat mobile app is not as full-featured as the desktop version and may not work as well for users who are frequently on the go.
3. Lack of support for certain features: Some missing features such as screen sharing and video conferencing, which can make it difficult to use certain types of workflows.
What problems is the product solving and how is that benefiting you?
1. Communication and collaboration within teams: Rocket.chat allows teams to communicate and collaborate effectively by providing a centralized platform for messaging, voice and video calls, file sharing, and task management.
2. Remote work: Rocket.chat enables remote teams to stay connected and productive, regardless of location. This can help to improve communication and increase efficiency.
3. Cost savings: By using Rocket.chat, teams can reduce the need for multiple communication and collaboration tools, resulting in cost savings for the organization.
2. Remote work: Rocket.chat enables remote teams to stay connected and productive, regardless of location. This can help to improve communication and increase efficiency.
3. Cost savings: By using Rocket.chat, teams can reduce the need for multiple communication and collaboration tools, resulting in cost savings for the organization.
easy to use, easy to find and add new contacts, frequently gets noticed
What do you like best about the product?
Better than other chat program because users notice the chat
What do you dislike about the product?
I had to switch in and out of email to use it so I often lost my place.
What problems is the product solving and how is that benefiting you?
everyone works remote so I could easily reach out and consult with my co-workers.
Great and flexible platform!
What do you like best about the product?
Rocket.Chat is the perfect platform for remote team collaboration. You can integrate it with so many other applications, configure it however it works best for your company and its security focus is unique on the market!
What do you dislike about the product?
The user interface can be a bit less intuitive for people who are used to other platforms. However, I can assure that after you get used to it, using Rocket.Chat will be absolutely worth it!
What problems is the product solving and how is that benefiting you?
Rocket.Chat can be the biggest ally to anyone aiming to collaborate in a remote team. Its functionalities and integrations help you achieve fluid and transparent work with your teammates, topping it off with giving you ease of mind with its data security features.
Rocket.Chat in my heart and soul
What do you like best about the product?
A hassle-free solution without the hassle of downloading of installing a mobile or web app. I just the conference by simply clicking a link. Presentation chats are moderated by the speaker who can directly chat with attendees.
What do you dislike about the product?
It seems as if everything we needed is provided from live presentations to point channels to direct messages.
What problems is the product solving and how is that benefiting you?
Open channels for employees to share their impressions and provide suggestions about the organization and any technical difficulties.
Great privacy and security.
What do you like best about the product?
The best thing about Rocket.chat is iits greatly privacy and security. Even the developers of Rocket.chat cannot retrieve private information.
What do you dislike about the product?
Nothing as such. I am pretty satisfied with Rocket.chat.
What problems is the product solving and how is that benefiting you?
It's one of the best platform for networking with community. The problem its solving is with privacy and security and it helps me to keep my information safe.
A great choice open source platform of chat.
What do you like best about the product?
Integrations on third-party systems. It is stable and has excellent documentation about the functionality's system. It has a great community that finds most of the solutions and possibilities of custom functions by Apps Engine.
What do you dislike about the product?
It does not show the department's name in the "Queued Chats" (currently, it is necessary to click on the room to know the department), but this does not interfere with using rocket.chat.
What problems is the product solving and how is that benefiting you?
Serving the population in the context of a health crisis, such as the Covid-19 pandemic: teleconsultations, telemonitoring and teleguidance with health professionals and chatbots.
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