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Fun Way to Collaborate
What do you like best about the product?
I enjoy being able to have separate group chats at work and name them. The ability to use emojis and gifs is much appreciated. It was easy to figure out and use daily.
What do you dislike about the product?
It was a separate platform that didn't sync with others I was using so I had to leave my other apps/platforms
What problems is the product solving and how is that benefiting you?
It helps speed up employee communication, prevents unnecessary emails. Many employees have it as their preferred way to be communicated with.
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A new way to stay connected!
What do you like best about the product?
Rochet.Chat brought back "aim" with a modern twist! When working on internal work tasks or planning for a friend's bridal shower, Rochet.Chat give you unlimited space to schedule, invite and chat with your peers! It's a great platform to get everyone together and brainstorm ideas.
What do you dislike about the product?
Not any dislikes but a common technology glitch, your users might freeze/delay with responses due to their internet provider.
What problems is the product solving and how is that benefiting you?
I usually suggest restarting the server. When I've done that or suggested it to others, it works perfectly fine after
Great team chat platform
What do you like best about the product?
Rocket chat is a free open source application thus it is maintained really well.
What do you dislike about the product?
Mobile app version is not that great. Competitors provide much better mobile apps.
What problems is the product solving and how is that benefiting you?
Project team communication is done one Rocket.chat
Purchasing an Ego
What do you like best about the product?
It was helpful. My husband was able to get a discount thru Rocket.
What do you dislike about the product?
There is nothing to dislike about it! It all went well.
What problems is the product solving and how is that benefiting you?
None.
Recommendations to others considering the product:
Easy and helpful
Chat with colleagues like they're next to you
What do you like best about the product?
The feature to attach files and folders from either your desktop or from the drive is good.
Also, the use of emojis makes the conversations more expressive.
Also, the use of emojis makes the conversations more expressive.
What do you dislike about the product?
If there is an option to delete the messages sent before it's read by the other person, it'll be more helpful.
What problems is the product solving and how is that benefiting you?
I use rocket chat pretty much every day to chat with my colleagues as we all are working from home, it's a fast way to connect with others.
Recommendations to others considering the product:
delete the message sent feature should be available
Decent product
What do you like best about the product?
One click option to deploy to Heroku and similar cloud servers
What do you dislike about the product?
Free plan notifications restrictions and 10000 chat messages cap
What problems is the product solving and how is that benefiting you?
In house team communication
Internal Messaging - Rocket Chat
What do you like best about the product?
I like that Rocket Chat has an easy-to-use app for phone use, as well as desktop use. I also like the ability to create "channels" - these groups are easy to add people to for specific projects. It has been very useful at my workplace.
What do you dislike about the product?
The downsides to using Rocket Chat is that sometimes messages do not show up on my phone if I am away from my computer. It has been inconsistent at times, but eventually, they will show up on my phone. Some of the features have been harder to find on my own as well. For example, a group chat can get lost in the list of names on the left-hand side of the window, but if you "favorite" the group, it will show up at the top. This wasn't something that was obvious to me initially until I spent some time exploring the app.
What problems is the product solving and how is that benefiting you?
Rocket Chat is solving the problem of being away from my colleagues while working remotely. With Rocket Chat, we are now able to stay connected by having the ability to quickly send messages, documents, links, etc in an easy format. Even if we were working in an office together, we would still be using Rocket Chat daily. The video-sharing tool is also very helpful to be able to make a quick call and share screens.
Easy to use and great support!
What do you like best about the product?
Fast setup, clean onboarding and easy to fullfill. Main features are well displayed. Great support team, respond very quickly.
What do you dislike about the product?
Since it have a lot of settings and customizations, these panel could be better organizated.
What problems is the product solving and how is that benefiting you?
Rochet Chat organize chats between teams, create threads and organize the communication between coworkers in different subjects.
An excellent business communication solution
What do you like best about the product?
RocketChat was one of the best surprises I've had in the past year. This SaaS is cross-platform, easy to set up by the user, and you receive e-mail messages directed to you that you have not yet read. RocketChat can bring together the tools that already exist in other products in a very optimized way and with an excellent user interface both in the browser and in the Android app.
What do you dislike about the product?
RocketChat works very well. However, some collaborators use expressions like 'here' and 'all' too much, which generates excessive notifications.
Fortunately, RocketChat allows you to remove notifications from some users, making the day much more productive.
Fortunately, RocketChat allows you to remove notifications from some users, making the day much more productive.
What problems is the product solving and how is that benefiting you?
The work environment these days is too agile to send emails or make phone calls between your team members. RocketChat offers an agile and personalized solution that allows the creation of user channels and the sharing of messages and files between these users.
0/10 Don't recommend. Use Slack or literally anything else.
What do you like best about the product?
The price, but you get what you pay for.
What do you dislike about the product?
Customer Service, Support Tickets and overall responsiveness. I have never been more dissatisfied with a company's support. I did a trial for the product and had some very basic questions and wanted to have our cloud hosted server's region changed. The ticket sat for a week with zero response and zero updates. If you have a sales question, they are quick to try and get your money. But if you need help, you're better off rubbing a lucky rabbits foot and hoping it fixes itself.
What problems is the product solving and how is that benefiting you?
None, and I have realized why SLACK is so much better.
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