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Chatting with my teammates is now enjoyable
What do you like best about the product?
Rocket.chat offers different subscription plans that are immense useful in order to have chatting plans. Moreover, there is a direct contact with the core team through a special chat’s partner channel that is the most amazing thing in it. Apart from this it has a strategic sales support that enables me to follow certain sales managing protocols in daily routine life that are amazingly important. Moreover, it helps me variety of ways such as in creating effective marketing materials and also sales presentation that is of unique importance in my life.
What do you dislike about the product?
Every feature is my most favorite in it because it helps in making certain good decisions that are immense important for making day to day communication. Moreover, I prefer the way in which it helps in maintaining the workflow and also the data of my system in a particular way.
What problems is the product solving and how is that benefiting you?
This application provides a huge variety of features for individual, group messages, private and as well as for public groups. Audio and video conferencing features of this application are of unique importance because both these features provide high quality audio and video. I can easily share my files and folders to anywhere around the world through this amazing application without any issue. Also, this incredible solution helps me in recording of audio and video as well in order to make records and histories of the products into a useful form.
Recommendations to others considering the product:
I really appreciate this product for making effective custom support channels that are of unique importance in my life. Moreover, it has variety of marketing channels that helps in doing certain marketing procedures to grow the sales of the company.
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The best tool for team communications
What do you like best about the product?
It’s easy to set up group chats, channels and additionally to use private messaging. The text options allow for dev code to be sent easily without appearing as standard conversational text. There’s a mobile application making it great for use on the go.
What do you dislike about the product?
The mobile application doesn’t produce notifications even when correctly configured to do so. It’s a known bug according to online sources. The app also gets buggy when sending images.
It’s sometimes a little inconvenient that messages disappear after three days. I don’t know if this can be configured per system, but it isn’t a big deal.
It’s sometimes a little inconvenient that messages disappear after three days. I don’t know if this can be configured per system, but it isn’t a big deal.
What problems is the product solving and how is that benefiting you?
It solves all of our internal communications requirements. It is a simple, easy way to chat to colleagues instead of constantly sending emails to and fro, and additionally you can send inline code which is formatted effectively.
Reviewing Rocket. Chat
What do you like best about the product?
Rocket.Chat is a good software to use within organisation for internal communication. It is good for file sharing, video/voice calls and also for screen sharing. It is also good for group chat and working with rooms.
What do you dislike about the product?
Not instantly updating the status of messages, it still shows messages as unread for some time even after we read the messages. Not getting notifications some time for groups. Not a very good software for communication.
What problems is the product solving and how is that benefiting you?
It is very useful while need to communicate to the person of same organisation. Very helpful to communicate by screensharing.
Rocket Chat client still needs some upgrades
What do you like best about the product?
It is a very light and user friendly interface as an on-premises alternative to Skype and other public or cloud-based options. The interface is very intuitive and not heavy at all on the computer or laptop. Our needs included group chat which is quite easy to use with the Rocket Chat client.
We worked with the opensource/free option.
We worked with the opensource/free option.
What do you dislike about the product?
It still lacks a lot of important features. It should have a password locking system for the system configuration to use in an office/business environment, so that only the sysadmin can make changes to it. Also there should be an option to enforce OTR encryption on all conversations, rather than having to do it one by one.
Also the code is supposed to be available to modify the client as needed and recompile it for a custom deployment; it's nearly impossible to compile. We encountered tons of errors due to libraries and other details, and there is very little documentation on it.
Also the code is supposed to be available to modify the client as needed and recompile it for a custom deployment; it's nearly impossible to compile. We encountered tons of errors due to libraries and other details, and there is very little documentation on it.
What problems is the product solving and how is that benefiting you?
All opensource chat clients are either not user friendly (too techie) or lack x y z features: Gajim, Pidgin, Jitsi, etc. Rocket Chat seemed to integrate pretty much all we needed, making it a viable option to replace even public insecure chat systems such as Skype.
Recommendations to others considering the product:
Try it... it is great for the most part. Some of our needs were a tiny bit more than average.
A great Slack alternative
What do you like best about the product?
This product is great because it’s opensources, regularly updates and more importantly free!
What do you dislike about the product?
We are currently using the self hosted solution, which has a few issues in terms of stability . However these are our own concerns. We would like to move to the cloud solution in the future but generally the product is fantastic
What problems is the product solving and how is that benefiting you?
Unified comms across the business
Recommendations to others considering the product:
Get a trial, self host it, do it!
We implement locally rocketchat into our datacenter for both students and staffs.
What do you like best about the product?
Possible to install on local server, Opensource, extensible, connected to our ldap, extensible
What do you dislike about the product?
Multimedia, video conferencing, update client process, automated deployment of client with microsoft windows, lack of external connectors,
What problems is the product solving and how is that benefiting you?
quick communication without phone, desk service to student and staff, internal communication channel, project communication
Excellent chat management platform for businesses and community chats
What do you like best about the product?
Rocket.Chat has great documentation, very powerful to customise and make it your own. Integrates well with many platforms and can be used to replace almost any current solution with little adjustment time. The live chat feature is great, implementing this with other providers is overly complicated compared.
What do you dislike about the product?
Nothing but pricing can be seen as expensive if you are looking for a cloud-based solution. Also, the whole pricing side of things can be a bit confusing until explained. The need to manage this as an additional service outside of the current technology stack adds another concern.
What problems is the product solving and how is that benefiting you?
The biggest improvement has been using it for customer service, implementing workflows for support requests all going through one platform. Also great for communities looking to break away from other mainstream solutions. It really is cheap and comparable to the big players in this sector and really worth considering.
Recommendations to others considering the product:
Give it a try, you won't regret it, the platform looks overly complicated to configure but actually has great documentation and can be customised to fit your business. The reason we found it was because of the live chat functionality on the website.
Good chat app for work
What do you like best about the product?
I like how easy it is to tag other users in chat to make sure the correct people are seeing the chat
What do you dislike about the product?
The actual desktop app is pretty "glitchy" the mobile app and using it on my actual browser is fine but the desktop app has issues launching often.
What problems is the product solving and how is that benefiting you?
It makes work much more efficient and easier to get in touch with people.
Recommendations to others considering the product:
It's a great app for internal communications. Really helps streamline things.
Conversaciones claras en un ambiente amigable y libre
What do you like best about the product?
En mi trabajo somos casi 30 personas y el nivel de dinamismo y acciones son muchas, por lo que necesitábamos una herramienta de chat interno que nos organice y sea sencilla. RicketChat lo hace!
What do you dislike about the product?
Aún nos quedan pequeños servicios que mejorarían aún más la experiencia como ser que las notificaciones te alerten con un sinido y una marca en el icomo antes de ingresar al chat
What problems is the product solving and how is that benefiting you?
El trabajo por áreas en proyectos que atraviesa muchas opiniones y circuitos de acciones requiere de una dinámica especial... y RC hasta ahora resuelve bien
Lightweight app for your business
What do you like best about the product?
Markdown, cross-platform, less bugs, file sharing. Groups - is the best stuff we’ve got from rocket. We have used it a lot on the daily basis.
What do you dislike about the product?
iOS devices don’t show pictures in app, so no idea what your folks send you. can’t use it as a main communication tool for external communications.
What problems is the product solving and how is that benefiting you?
Well, wouldn’t say a problem, but some daily challenges - yes. especially, when you not in the office but need to sort daily stuff, it useful to open the chat and send a message into the group chat, instead of call to everyone directly.
Recommendations to others considering the product:
Easy to use, has some small issues with iOS, not easy to have redundancy if you use in house architecture
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