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External reviews

400 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Very positive experience.

  • April 01, 2016
  • Review verified by G2

What do you like best about the product?
The well designed Dashboards as well as the slick Web UI.
What do you dislike about the product?
It's more geared towards Sysadmins needs rather than being a more generic tool, for example, able to compete in the Web Analytics space.
What problems is the product solving and how is that benefiting you?
Trying to define end-to-end Performance Analytics for all our apps.


    Luca C.

A great performance analysis product

  • March 31, 2016
  • Review provided by G2

What do you like best about the product?
One of the most common problems when working in medium or large companies is to be able to analyze certain types of cases and certain problems occurred in a given period, however, without knowing what was causing the problem because certain items and factors may be manifold due to the use of different technologies involved simultaneously on the same subject or on the same transaction.
Inside a complex infrastructure is not easy to analyze which single component (for example, application, database, server, network device, etc..) was the cause of a problem often it requires analysis by different departments, thanks to the use of Splunk the control management and the analysis of the issues is centralized in one software.
The analysis are facilitated through the use of various detailed dashboards.
Very convenient are the automatic alerts and triggers.
What do you dislike about the product?
The cost of the product is high.
The usability for novice users is not really easy, but reading a little bit of documentation and studying a bit the syntax of the search the user is able to do a lot of query.
What problems is the product solving and how is that benefiting you?
By using Splunk we can monitor several different technologies and network equipment, the activities of the databases etc. via Splunk has been possible to determine the cause of a fault at a given moment.


    Internet

Splunk Use

  • March 31, 2016
  • Review verified by G2

What do you like best about the product?
Ease of use. Help documentation . Online resources.
What do you dislike about the product?
Has a bit of a learning curve. Limited number of experts available in the market.
What problems is the product solving and how is that benefiting you?
Application access management . Network Management and vulnerability management . Training programs are also limited.


    Computer Software

Can be useful, but difficult UI

  • March 31, 2016
  • Review provided by G2

What do you like best about the product?
It is useful to have a tool available that is for searching through logs. This makes finding errors in different environments including production or qa environments more streamlined and easier to track.
What do you dislike about the product?
The UI of splunk is not great. The indication that a search is searching is not super obvious. It took me a while to notice the very thin blur status bar. And learning to search with splunk takes reading the tutorials and playing around because it is not very intuitive.
What problems is the product solving and how is that benefiting you?
Splunk makes searching through logs easier. This makes finding bugs or large errors faster, and also makes tracking what happened in your application (when things were created and or modified) easier.
Recommendations to others considering the product:
I think it is a good buy for enterprise customers. If you work at a big company and need something tested that your legal team won't freak out over this could be a good option. I think for smaller startups you should shop around more before signing up.


    Bharadwaj (Brad) C.

Good Product; will not say the best

  • March 30, 2016
  • Review provided by G2

What do you like best about the product?
migrated to splunk within the last year from an internal inbuilt tool (don't know who made the decision to switch because i personally loved the internal one). It is definitely simple to use and a great way to look for logs for any production issues. The mobile support is a great way to keep up. Lets you customize the search strings that you specifically need and if you are developer, its a great way to pin-point to the exact trace.
What do you dislike about the product?
Quite Expensive; would prefer to have more customization especially with regard to date format. Need better dashboard facilities that can provide diverse reporting/analytics. Learning curve.
What problems is the product solving and how is that benefiting you?
centralizing the logging to one tool; we wanted something that can combine our website as well as mobile apps logging.
Recommendations to others considering the product:
check if its the right tool by using the trial version because its expensive to get; but has a lot of cool stuff that you could do with logs. Definitely a tool every dev/ops guys want


    Cliff R.

A great tool for monitoring log records in systems

  • March 30, 2016
  • Review provided by G2

What do you like best about the product?
The integration tools made it very easy to consume log files and track performance as well as order throughput. It made some unwieldy data very manageable with reporting, tracking and internal algorithms to track order closure as well as system to system performance.
What do you dislike about the product?
Once you see it work, there is not much to dislike
What problems is the product solving and how is that benefiting you?
We produce copious amounts of log records - which are helpful for troubleshooting.
The amount of data was too large to really use it for performance benchmarking or order tracking.
The Splunk tools and UI make it easy to see what you need when you need it.
Recommendations to others considering the product:
Try it out first - and if you don't see your grasp of the data and what it tells you then look again. It saves you huge amounts of time when tracking order closure and followthrough rates.


    Christian Nahuel P.

Vital for Mobile Apps

  • March 30, 2016
  • Review verified by G2

What do you like best about the product?
Splunk is a great tool to monitor apps performance. It has really accurate information, simple and clear dashboards and it is pretty easy to use. Furthermore, it has a really good dashboard for errors with an spectacular stacktrace tool that allows you to symbolicate code.
What do you dislike about the product?
In Mint Splunk you can not customise the metrics. For example, if you are checking popular OS for an App you can only retrieve five results. The same happens with popular App versions or most used devices.
What problems is the product solving and how is that benefiting you?
Splunk is perfect for us to check out mobile app performances. It really helps us to find out errors, crashes and bugs. It also help us to retrieve important metrics about sessions.
Recommendations to others considering the product:
It is a great tool that can be combined with NewRelic, Datadog or metrics retrieved by Google/Apple stores.


    Entertainment

My experience with splunk

  • March 30, 2016
  • Review verified by G2

What do you like best about the product?
It is quite fast, programmable with python easy to use. It takes only 40 50 min to draw really complicated graphs with it
What do you dislike about the product?
IT is quite expensive comparing with elk stack and their business model is really weak. The second most important think is that they do not have data tables to represent information filter by fields etc.
What problems is the product solving and how is that benefiting you?
we are trying to collect all logs and alert teams with them depending on the rule we wrote.


    Haibo Y.

Really good for identifying the production issues

  • March 28, 2016
  • Review verified by G2

What do you like best about the product?
Every time when we have production issues, the 1st thing is to open the splunk and check the error messages.
The other feature is also nice: keep tracking the production environment health status periodically. We did find some potential issues which our client did not report and fix them before our clients finding.
What do you dislike about the product?
The way of displaying the error log sometimes take time to scroll it when opening the item.
What problems is the product solving and how is that benefiting you?
Checking the production health status.
Quickly identifing the errors
Recommendations to others considering the product:
Quickly identifing the errors, periodically checking the production health status and performance. It works really well


    Computer Software

Splunk is the de facto leader

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
* search bar and query language
* integrations / add ons
* source code access to splunk enterprise
* source code access to any splunk app
What do you dislike about the product?
* no real good support or process for app development and publishing
* app development is kind of weird and difficult
* really hard to debug configs and/or searches
* splunk doesn't have a solid identity anymore
* overly sales-heavy organisation; hard to find someone to actually help you
* documentation is written in a vacuum mostly, especially in respect to how to run / size it
* big learning curve for users slows adoption
* crap 2FA / SAML / enterprise auth support
* no publicly visible bug or feature request database
What problems is the product solving and how is that benefiting you?
* great flexibility in investigations
* decent return on investment
Recommendations to others considering the product:
come with an open mind, and open pockets