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External reviews

403 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Entertainment

Great for aggregating systems information

  • April 23, 2016
  • Review provided by G2

What do you like best about the product?
Makes it easy to identify trends within your environment. Once everything is aggregated it makes it easy for example, to see the knock on events of a network outage throughout the environment.
What do you dislike about the product?
Web user interface is a bit clunky. Its very polished interface, but in many cases it's style over substance. When I'm debugging an issue I want to be able to drill down into the problem fast, and the shiny interface can be sluggish and slow you down.h
What problems is the product solving and how is that benefiting you?
Easily identifying trends between systems
Helps identifying problems
Recommendations to others considering the product:
Try it.


    Deborah D.

Splunk and Devops

  • April 07, 2016
  • Review verified by G2

What do you like best about the product?
I like splunk because it provides a searchable and well indexed storage of application logs, which is what we primarily use to debug production issues. Apart from this, there are several features I love: creating real time alerts in the case of erroneous behaviour, creating dashboards to monitor the release of a new feature, extracting csvs from a set of relevant log events. All this and more is much of what keeps our business running
What do you dislike about the product?
I think that the error messages on unsuccessful jobs are too detailed for a user. If a job times out, it gives you a message which is a little difficult to understand
What problems is the product solving and how is that benefiting you?
Splunk helps us with real time alerting, application monitoring, feature monitoring.

It saves a lot of time in helping us find the root cause of production issues.

The huge range of splunk operators helps us create meaningful visuals to communicate with the business.
Recommendations to others considering the product:
Do go through the rich set of commands which will help you create wonderful insights into your application log data.


    Noam B.

Works as advertised, but not easy or simple.

  • April 04, 2016
  • Review verified by G2

What do you like best about the product?
I like the ability to create charts & alerts. Searching logs works nicely and you can find what you are looking for, assuming that you wrote your logs in a key-value manner which splunk can index efficiently.
What do you dislike about the product?
I dislike the query language. I never found it intuitive. I felt it is reinventing the wheel, in a bad way. Also it is far from realtime when there is a lot of data. We have got to as much as 30 minutes delay in seeing the service is having a major problem.
What problems is the product solving and how is that benefiting you?
CloudOn provided on-demand remote Microsoft Office to tablets and mobile phones, using a patented proprietary video compression protocol. The service was running on the cloud and logs were collected from all nodes and forwarded to Splunk.

DOV-E is enabling any speaker to engage any mobile device using ultrasonic sound waves encoded with data. DOV-E can collect and index data about message receptions including time, location, user and message content.
Recommendations to others considering the product:
You will need to rewrite your logs in a way that Splunk likes to index, otherwise you will not be able to search it easily. We have seen it crashed a number of times under high load. You will need to have someone responsible for starting it back up and managing expiring licenses, disk-out-of-space problems etc.


    Computer Software

Very positive experience.

  • April 01, 2016
  • Review verified by G2

What do you like best about the product?
The well designed Dashboards as well as the slick Web UI.
What do you dislike about the product?
It's more geared towards Sysadmins needs rather than being a more generic tool, for example, able to compete in the Web Analytics space.
What problems is the product solving and how is that benefiting you?
Trying to define end-to-end Performance Analytics for all our apps.


    Luca C.

A great performance analysis product

  • March 31, 2016
  • Review provided by G2

What do you like best about the product?
One of the most common problems when working in medium or large companies is to be able to analyze certain types of cases and certain problems occurred in a given period, however, without knowing what was causing the problem because certain items and factors may be manifold due to the use of different technologies involved simultaneously on the same subject or on the same transaction.
Inside a complex infrastructure is not easy to analyze which single component (for example, application, database, server, network device, etc..) was the cause of a problem often it requires analysis by different departments, thanks to the use of Splunk the control management and the analysis of the issues is centralized in one software.
The analysis are facilitated through the use of various detailed dashboards.
Very convenient are the automatic alerts and triggers.
What do you dislike about the product?
The cost of the product is high.
The usability for novice users is not really easy, but reading a little bit of documentation and studying a bit the syntax of the search the user is able to do a lot of query.
What problems is the product solving and how is that benefiting you?
By using Splunk we can monitor several different technologies and network equipment, the activities of the databases etc. via Splunk has been possible to determine the cause of a fault at a given moment.


    Internet

Splunk Use

  • March 31, 2016
  • Review verified by G2

What do you like best about the product?
Ease of use. Help documentation . Online resources.
What do you dislike about the product?
Has a bit of a learning curve. Limited number of experts available in the market.
What problems is the product solving and how is that benefiting you?
Application access management . Network Management and vulnerability management . Training programs are also limited.


    Computer Software

Can be useful, but difficult UI

  • March 31, 2016
  • Review provided by G2

What do you like best about the product?
It is useful to have a tool available that is for searching through logs. This makes finding errors in different environments including production or qa environments more streamlined and easier to track.
What do you dislike about the product?
The UI of splunk is not great. The indication that a search is searching is not super obvious. It took me a while to notice the very thin blur status bar. And learning to search with splunk takes reading the tutorials and playing around because it is not very intuitive.
What problems is the product solving and how is that benefiting you?
Splunk makes searching through logs easier. This makes finding bugs or large errors faster, and also makes tracking what happened in your application (when things were created and or modified) easier.
Recommendations to others considering the product:
I think it is a good buy for enterprise customers. If you work at a big company and need something tested that your legal team won't freak out over this could be a good option. I think for smaller startups you should shop around more before signing up.


    Bharadwaj (Brad) C.

Good Product; will not say the best

  • March 30, 2016
  • Review provided by G2

What do you like best about the product?
migrated to splunk within the last year from an internal inbuilt tool (don't know who made the decision to switch because i personally loved the internal one). It is definitely simple to use and a great way to look for logs for any production issues. The mobile support is a great way to keep up. Lets you customize the search strings that you specifically need and if you are developer, its a great way to pin-point to the exact trace.
What do you dislike about the product?
Quite Expensive; would prefer to have more customization especially with regard to date format. Need better dashboard facilities that can provide diverse reporting/analytics. Learning curve.
What problems is the product solving and how is that benefiting you?
centralizing the logging to one tool; we wanted something that can combine our website as well as mobile apps logging.
Recommendations to others considering the product:
check if its the right tool by using the trial version because its expensive to get; but has a lot of cool stuff that you could do with logs. Definitely a tool every dev/ops guys want


    Cliff R.

A great tool for monitoring log records in systems

  • March 30, 2016
  • Review provided by G2

What do you like best about the product?
The integration tools made it very easy to consume log files and track performance as well as order throughput. It made some unwieldy data very manageable with reporting, tracking and internal algorithms to track order closure as well as system to system performance.
What do you dislike about the product?
Once you see it work, there is not much to dislike
What problems is the product solving and how is that benefiting you?
We produce copious amounts of log records - which are helpful for troubleshooting.
The amount of data was too large to really use it for performance benchmarking or order tracking.
The Splunk tools and UI make it easy to see what you need when you need it.
Recommendations to others considering the product:
Try it out first - and if you don't see your grasp of the data and what it tells you then look again. It saves you huge amounts of time when tracking order closure and followthrough rates.


    Christian Nahuel P.

Vital for Mobile Apps

  • March 30, 2016
  • Review verified by G2

What do you like best about the product?
Splunk is a great tool to monitor apps performance. It has really accurate information, simple and clear dashboards and it is pretty easy to use. Furthermore, it has a really good dashboard for errors with an spectacular stacktrace tool that allows you to symbolicate code.
What do you dislike about the product?
In Mint Splunk you can not customise the metrics. For example, if you are checking popular OS for an App you can only retrieve five results. The same happens with popular App versions or most used devices.
What problems is the product solving and how is that benefiting you?
Splunk is perfect for us to check out mobile app performances. It really helps us to find out errors, crashes and bugs. It also help us to retrieve important metrics about sessions.
Recommendations to others considering the product:
It is a great tool that can be combined with NewRelic, Datadog or metrics retrieved by Google/Apple stores.