IBM Security Verify Access v10 (Legacy)
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Scalable, Secure, and Seamless Identity Management for Enterprises
What do you like best about the product?
IBM Verify CIAM's scalability for handling millions of users, customizable authentication flows, strong security with adaptive access, and seamless integration with existing IBM infrastructure as key real-world benefits for customer identity management.
What do you dislike about the product?
Challenges with IBM Verify CIAM:
The initial setup and configuration can be intricate, requiring significant technical expertise and time investment. Licensing and implementation expenses can be substantial, particularly for smaller organizations or those with budget constraints. Administrators often need extensive training to fully leverage the platform's capabilities and navigate its comprehensive feature set.
The initial setup and configuration can be intricate, requiring significant technical expertise and time investment. Licensing and implementation expenses can be substantial, particularly for smaller organizations or those with budget constraints. Administrators often need extensive training to fully leverage the platform's capabilities and navigate its comprehensive feature set.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM solves the challenge of balancing security with seamless customer experiences at scale. It addresses problems like managing millions of identities, preventing credential theft through passwordless authentication, ensuring privacy compliance with regulations like GDPR, and eliminating fragmented identity systems across applications. Organizations benefit through reduced login friction, higher customer conversion rates, AI-driven threat detection, and built-in compliance tools. The platform enables secure social login, progressive profiling, and adaptive authentication while maintaining strong security, ultimately helping businesses build customer trust and loyalty without compromising protection against fraud and data breaches.
Secure, AI-Powered Data Management with Ease
What do you like best about the product?
I like the AI feature of IBM Verify CIAM, which provides accurate information and saves me time. The initial setup is very easy and not complex.
What do you dislike about the product?
I think there should be more AI features like identifying exactly what questions people are asking and image recognition to find out what exact problem the customer wants to ask about.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to secure external user/customer details and manage privacy and data. The AI feature provides accurate information and saves time.
Strong Security, Smooth User Experience
What do you like best about the product?
I use IBM Verify CIAM to manage customer identity and access for our applications. I appreciate its strong security features, which help us secure customer accounts while providing a smooth, hassle-free login experience. I like the flexible authentication options, such as single sign-on (SSO), multi-factor authentication (MFA), and OAuth/OIDC-based authentication, which allow customers to access multiple applications with a single login. This centralizes customer identity management and enhances security.
What do you dislike about the product?
The initial setup is a bit complex, and the documentation/UI could be more user friendly.
What problems is the product solving and how is that benefiting you?
I use IBM Verify CIAM to centralize customer identity management, enhance security with MFA and SSO, and offer seamless login across applications.
Robust CIAM Solution with Complex Setup
What do you like best about the product?
I really like the way IBM Verify CIAM strikes a balance between strong security and enterprise flexibility. The centralized administration and visibility are also aspects I find particularly beneficial.
What do you dislike about the product?
I find the setup and configuration of IBM Verify CIAM to be complex. The initial setup is manageable but not plug and play, and the policy configuration is an area that could be improved.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM tackles several key challenges around customer identity and access management, providing a balance between strong security and enterprise flexibility with centralized administration and visibility.
Robust Security and Seamless Experience with IBM Verify CIAM
What do you like best about the product?
What I appreciate most about IBM Verify CIAM is the way it delivers robust security while still providing a seamless user experience.
What do you dislike about the product?
Setting up and configuring the system at first can seem quite complicated.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM solves the challenge of managing customer identities securely at scale
Modernizes Legacy Systems with Robust Security
What do you like best about the product?
I like the IBM Verify CIAM's Application Gateway because it makes it easy to connect older on-premise applications with modern cloud apps without having to rewrite the code. It handles modern logins like SSO and provides banking-grade security for older apps. Once it verifies the user, it seamlessly passes the user’s identity to the older app using simple HTTP headers. This feature is particularly helpful as it allows me to secure old apps without writing a single line of code.
What do you dislike about the product?
Configuring the Application Gateway requires a strong background in network architecture. Setup is not easy. The issue is that I cannot just click a button to protect legacy apps; it requires deep configuration of headers and network rules.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM lets me connect old on-premise databases with modern apps, preserving my infrastructure. Its Application Gateway adds modern SSO to legacy apps without rewriting code, providing banking-grade security via simple configurations.
Smooth Authentication and Effortless MFA Setup
What do you like best about the product?
I like that the authentication process is smooth and the MFA setup is easy for users.
What do you dislike about the product?
The setup process is a bit complicated for new users.
What problems is the product solving and how is that benefiting you?
It provides secure user authentication and reduces login issues, making access smoother and safer
Modern, Secure, and Flexible CIAM Solution with Outstanding Authentication Features
What do you like best about the product?
IBM Verify CIAM offers a modern interface that greatly simplifies identity management once you become accustomed to the platform. Its security features are outstanding, particularly the multi-factor authentication, adaptive authentication, and risk-based scoring, which allow us to maintain strong security measures without creating unnecessary obstacles for end users. The authentication flows are very flexible, and the policy-based system provides us with detailed control over user verification processes. I also value the developer-friendly APIs and the clear documentation, as they make it much easier to integrate the platform with various applications.
What do you dislike about the product?
The biggest challenge is the initial setup. For first-time users, the configuration process can feel complex and requires some technical understanding. Policy creation, although powerful, comes with a noticeable learning curve. Additionally, the pricing is on the higher side compared to some newer CIAM providers, so it may not be ideal for small teams with limited budgets.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM has enabled us to centralize authentication for our various customer-facing applications, making user management much simpler. Implementing MFA was straightforward and has notably strengthened our security. We have also seen a decrease in password-related problems and support requests due to more intelligent authentication and self-service features. The automated onboarding and offboarding workflows have minimized manual work and helped us maintain consistent compliance throughout our systems.
IBM Verify CIAM
What do you like best about the product?
I like Okta because it's easier to use due to its rich documentation. I appreciate that it supports different things such as SCIM protocol, which works especially well. It's easy to set up, and there are multiple resources available to get started. I also find it valuable that SCIM allows users to get updated quickly across all services. Additionally, Okta effectively solves how we manage users and groups.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
NA
Streamlined Client Verification, Needs UI Enhancements
What do you like best about the product?
I find the streamlined process with IBM Verify CIAM incredibly useful for my workflow and my role, as well as for the company. The tool helps make things faster, especially the verification process, which is really efficient. It allows every employee on the sales front to store information in the same place, and makes post-analysis easy if you want to use data for analytics. The connector information feature is also really helpful and effective.
What do you dislike about the product?
I think the user interface should be improved, even though I know the feedback is being taken for UX design. There's also the aspect of pricing, and I feel more features should be prominent for different use cases. Right now, it covers about 90% of what users need, but there are niche use cases where it could be improved in the future.
What problems is the product solving and how is that benefiting you?
IBM Verify CIAM effectively handles external customer verification and sorting, assisting with onboarding clients to our services. It maintains client records and verifies potential clients' authenticity, ensuring we connect with genuine leads. The streamlined process is beneficial for my marketing and sales role, making data analytics easier.
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