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Make Support Activity a Holy Grail
What do you like best about the product?
Approach and the organization of the data
What do you dislike about the product?
I don't have any concerns as of now. I loved to use logzio
What problems is the product solving and how is that benefiting you?
Earlier it was difficult to check the logs in the cloud. Need to move here and there still no result.
LOGZIO made my job simple and meaningful. Now I can able to address the customer issues within no time.
LOGZIO made my job simple and meaningful. Now I can able to address the customer issues within no time.
Recommendations to others considering the product:
Ease of usage and maintain the logs.
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Smooth experience
What do you like best about the product?
The easy of use
The dashboards
Search response time
The dashboards
Search response time
What do you dislike about the product?
Not enough discussion on the web
The insights model, is pretty annoying and not useful
The insights model, is pretty annoying and not useful
What problems is the product solving and how is that benefiting you?
Logs analysis
Dashboard for metrics
Dashboard for metrics
Information you my have been missing
What do you like best about the product?
So far the solution has been pretty easy to implement. The support has been excellent and the possibilities are exciting. The group I belong to has recently acquired our own account within our company (we are one of two groups who have their own account). We have been working hard to get logs shipped to Logz,io for analysis and retrieval. We have developed some proactive alerts and set up long-term archiving to AWS S3. Getting it all to happen has been pretty easy and we are excited to get further benefits by enhancing log-parsing and implementing more dashboards and proactive alerts on data that was typically used for troubleshooting in the past.
What do you dislike about the product?
There are some features that are - let's say - in progress and sometimes we wish they were available sooner. But at the same time, we have been pretty pleased with the new features that have been delivered (ex: 50,000 lines for export vs. 1000) and we know the team is working hard to continue enhancing the product.
What problems is the product solving and how is that benefiting you?
The goal has been two-fold. Get all logs into one place where they can easily be analysed and scrutinized by support - giving the logs a long term home. But also to take advantage of what many people miss and that is to be able to gain proactive insights into key systems based on log messages that can alert support to potential or developing issues.
Recommendations to others considering the product:
Think about it - those logs you have been reviewing to find issues could be helping to prevent them in the first place!
Simple and useful
What do you like best about the product?
Precise logs filter mechanism, very easy to get to the root of the issue. Search bar for search across all the records. I'm also impressed how it processes large amounts of data in seconds. What I also like is that logs are actually live and when I'm troubleshooting something online I can immediately check if changes took place.
What do you dislike about the product?
It's very rare: UI freezes when I have a lot of filters (active and inactive) configured on page, page refresh solves it.
Sometimes system does not recognize that search bar has been cleared and doesn't update live logs. Again, page refresh solves it.
Sometimes system does not recognize that search bar has been cleared and doesn't update live logs. Again, page refresh solves it.
What problems is the product solving and how is that benefiting you?
I use it to see what happened to customers' accounts if there was any issue; time saver is greatest benefit as I'm able to understand the issue in literally couple of minutes and reply to customer having him/her on the phone or online in chat.
Recommendations to others considering the product:
I don't have a lot of other products to compare with, but logz.io is very reliable and just works as you expect. I would recommend it to anyone, for whom fast access to logs is critical, for example when you have a customer on phone and need to quickly understand what the issue is.
Old Kibana User
What do you like best about the product?
Logzio is a managed server, and as a systems administrator that used to take care of a ELK cluster back in the day, this is by far the best experience. You just know it's gonna be there for you, and if something happens there are people dealing with it right away.
I like the dropdown filters already filled with actual log data to choose from.
I like the dropdown filters already filled with actual log data to choose from.
What do you dislike about the product?
I honestly don't know anything I dislike about it.
What problems is the product solving and how is that benefiting you?
Easy access to logs from hundreds of apps are the major benefit, specially coming from using Cloudwatch Logs.
Recommendations to others considering the product:
Fast, proactive and reliable. It's a Kibana on roids.
The best of ELK and then some
What do you like best about the product?
It's simple to get started. I mean, standing up ELK on your own isn't all that difficult, but when you're responsible for wearing as many hats as I am, being able to go from day one is great. Not only is everything ready to go, but my Logz rep is ready and willing to help me get started with personalized instructions. They've even added Prometheus support and made it a first-class citizen.
What do you dislike about the product?
I wish the Prometheus section came with more templates.
What problems is the product solving and how is that benefiting you?
Server log analytics and monitoring. We've gained greater awareness of problems in our IT infrastructure.
Very solid logs system that satisfies our needs
What do you like best about the product?
the interface is simple for me once I figured it out,
What do you dislike about the product?
Sometimes the search is not working well for unknown reasons.
What problems is the product solving and how is that benefiting you?
Debugging issues mainly once happens in production.
Recommendations to others considering the product:
Very solid system for logs collection, user friendly interface
Managed ELK stack
What do you like best about the product?
Log.io has all the cool features of ELK stack and then some and you don't need to worry about managing it.
What do you dislike about the product?
Kibana is not always most user-friendly.
What problems is the product solving and how is that benefiting you?
Single place to store and analyze logs
Very good sulotion to complicate problem
What do you like best about the product?
The product's Usability is greate. You can find what you need easily and performance is also ok even in big queries
What do you dislike about the product?
Insights tab should be improved.
Improve performance is always nice
Improve performance is always nice
What problems is the product solving and how is that benefiting you?
Investigating bugs on customers' servers
Get alerts that helps me to find issues before customer does
Get alerts that helps me to find issues before customer does
Recommendations to others considering the product:
Go for it. Will solve you many problems
Centralized logging for microservices
What do you like best about the product?
Easy interface, easy to set up and configure. Makes sifting through millions of logs feasible.
Uptime in the 3 years I have used it has been great.
Alerts are easy to define and integrate with other services such as Slack.
Recently integrated our tracing into the logz.io platform.
Uptime in the 3 years I have used it has been great.
Alerts are easy to define and integrate with other services such as Slack.
Recently integrated our tracing into the logz.io platform.
What do you dislike about the product?
Pretty happy so far, nothing to complain about
What problems is the product solving and how is that benefiting you?
Centralized logging for multiple microservices on several tech stacks.
Hosted tracing for our production and staging environments.
Hosted tracing for our production and staging environments.
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