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Logz.io helps a lot in our daily work
What do you like best about the product?
It is fast and API is just excellent. We use automated tools for logs querying, so Logz.io help us found problems with our software really fast. Search is way faster than Kibana.
What do you dislike about the product?
Almost nothing, we switched from Kibana with almost no pain (some filters functionality from Kibana is not supported, but we can live without it, as substitutes are provided)
What problems is the product solving and how is that benefiting you?
We do a lot of debugging based on Logz.io information. It helps us stay on track with all problems we may encounter. Logz.io API helps a lot in debug automation. We can use our toolset to search for common problems automatically and monitor current situation.
Recommendations to others considering the product:
It is fast and does help a lot, but needs some time to adjust
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Great solution and great support!
What do you like best about the product?
We evaluated a lot of ELK stack providers before choosing Logz.io. The solution is excellent, and their documentation and support is superb.
What do you dislike about the product?
So far, we haven't encountered anything that we dislike. It's not the cheapest hosted solution out there, but as far as we can tell it's the best value in terms of features, maturity of solution, and quality of documentation and support.
What problems is the product solving and how is that benefiting you?
We used Logz.io to centralize log management for hundreds of production application servers around the world.
My experience with Logz.io
What do you like best about the product?
It really is a turn-key solution. As our business has grown, we hit a point where it was taking nearly half to three quarters of an FTEs time on care and feeding of our in-house ELK stack. With Logz.io there is no need to manage the ELK stack at all, the only thing we need to care about is our endpoint addresses. The Logz.io team will even handle the writing of filters/parsers and provides plenty of hand-holding and training on how best to leverage searches, dashboards, recommendations, and alerts.
What do you dislike about the product?
Our plan is based on daily throughput - my only minor issue is very specific to our business in that we see nearly all of our traffic Monday through Friday, and almost nothing over the weekends. It would be nice to have an option to purchase based on weekly or monthly bandwidth instead of daily. That being said, this is a very minor issue.
What problems is the product solving and how is that benefiting you?
Logging of all of our application and database logs, including logs from bare-metal systems, virtualized systems, docker environments, and databases.
We no longer have to worry about the care and feeding of our ELK stack, it "just works" and scales with however much data we throw at it.
We no longer have to worry about the care and feeding of our ELK stack, it "just works" and scales with however much data we throw at it.
Recommendations to others considering the product:
Compared to Elasticsearch's own hosted offering, Logz.io is much more of a turn-key solution. No need to manually scale your cluster up as your needs grow, and Logz.io even takes care of writing the filters/parsers for your logs.
Great support, super fast responses!
What do you like best about the product?
Their support team is amazing and works super fast
What do you dislike about the product?
Have to re-login every hour or so. Though it is not a biggie.
What problems is the product solving and how is that benefiting you?
Debugging, finding anomalies, alerts,
Excellent log-as-a-service platform.
What do you like best about the product?
Allowing the experts @ Logz.io to manage our ELK infrastructure has freed up our engineering staff to focus our efforts on our core product. Keeping up with ELK upgrades was quite a challenge before.
What do you dislike about the product?
Managing our daily usage (GB's) can be a challenge.
What problems is the product solving and how is that benefiting you?
Logz.io is used by engineering and support teams to troubleshoot system and customer problems quickly. In addition, it has proven valuable in the engineering/product planning process to identify parts of our system that would benefit the most from improvement efforts.
Great customer support
What do you like best about the product?
Awesome and timely customer support, they are quick to respond and are keen to help.
What do you dislike about the product?
The index size is included in your data allowance
What problems is the product solving and how is that benefiting you?
log visualisation
Recommendations to others considering the product:
If you have an issue, contact their support team, they are very helpful
Major fail
What do you like best about the product?
I didn't like anything, the customer support didn't think its worth the effort to help me with my very straight forward configuration.
What do you dislike about the product?
They're examples of how to setup logs collection doesn't cover very basic configuration and a lot of guessing work is needed. I'm sure it would have taken someone on their side just 5 minutes to prepare an example. Competing products where way easier to set up.
What problems is the product solving and how is that benefiting you?
Nothing, I was going to use them but gave up because of their customer support.
Value-add on top of standard ELK stack, great support, agile company.
What do you like best about the product?
Beyond the technical value-adds on top of a standard ELK stack, the Logz.io team really partners with you to provide support at all levels, including getting feedback to shape future product directions and possibilities and help through on-boarding and adoption issues within your company.
What do you dislike about the product?
There has really only been one item that we've desired that Logz.io didn't fully achieve, that was compatibility with log4j 1.2. However, to be fair, this version has been end-of-life since 2015, we needed a small push to upgrade anyway.
What problems is the product solving and how is that benefiting you?
Different resources at all levels have increased visibility and transparency to all components across our application stacks. Ability to track and identify transactions and issues across disparate systems allows us to pro-actively and quickly identify & resolve incidents.
Recommendations to others considering the product:
Logz.io provides many value-add services on top of a standard ELK stack and is a great company to partner with. If you want to have more time to focus on business critical tasks, they provide a great service at a reasonable cost.
Great hosted ELK service!
What do you like best about the product?
I don't have to run infrastructure! We've been pushing logs over to logz.io from Kubernetes for a while now and everything just works, I almost never need to think about logging which is ideal.
What do you dislike about the product?
Kibana constantly confuses our developers for some reason.
What problems is the product solving and how is that benefiting you?
Primarily compliance requirements as well as digging into problems.
Recommendations to others considering the product:
Developer training will be required to use Kibana properly, other than that no real advice. Use subaccounts to separate out your prod vs non-prod if you can.
Only full-stack ELK provider on the market
What do you like best about the product?
Many providers of ELK expect you to host your own Logstash, which dramatically complicates usage.
Logz has the best support I've encountered in this arena, from initial proof-of-concept discussions onward. The interface is dead simple, they're ready to converse in a number of
Logz has the best support I've encountered in this arena, from initial proof-of-concept discussions onward. The interface is dead simple, they're ready to converse in a number of
What do you dislike about the product?
There is some minor clunkiness around limits management. API support is only enabled at Enterprise level, instead of platform-wide. High-touch support means they get a bit antsy for response.
What problems is the product solving and how is that benefiting you?
The aim for our project was to provide a lower-cost endpoint for our company-wide log aggregation service. We are still in the early phases of adoption, but initial results are promising enough that my manager has already started the process of downsizing our contract with our current vendor.
Recommendations to others considering the product:
Talk to their support team: they do an excellent job.
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