We have 1500 servers and 600 applications. They all use Logz.io. Most of our apps have a seven-day retention. We use the product for application health and security compliance. After seven days, it goes to the archive so we can recall if we somehow had a security incident. It’s our only logging solution.
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Great tool for easy logs management
What do you like best about the product?
Easy integration and best customer support
What do you dislike about the product?
Some of the field parsing is not available by default, we need to reach customer support. There is no documentation for this.
What problems is the product solving and how is that benefiting you?
Logs are easy to manage, simple to find the cause of any issues after pushing server logs and other logs it to logz.io
The solution is a consistent logging platform that provides excellent query mechanisms
What is our primary use case?
How has it helped my organization?
The query mechanism for response codes and application health is valuable. It can predetermine if we have a problem or if the error count goes up. It is our standard logging solution. It egressed out our various networks, whether PCI or non-PCI, consistently.
The product provided us with a consistent logging platform. Our engineers and app owners are really educated on it. Even though we’re the product owner, the app teams often use it for performance problems like service times and consistency of application health.
What is most valuable?
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one.
With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront.
We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts.
If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.
What needs improvement?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresholds, notice when we are out of the normal thresholds, and fix it.
For how long have I used the solution?
I have been using the solution for four to five years. We are using the latest version of the solution.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten. There have been some times when queuing has occurred. For example, when we send a message, it takes a certain amount of time for it to pop up on the dashboard. It doesn't happen very often, but they notify us.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten.
How are customer service and support?
The support is great. We meet weekly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Dynatrace. Now, Dynatrace has a competitive log solution. If we have our application monitoring and logging on one tool, it would give us stronger visibility. It is a potential option for us.
How was the initial setup?
The initial deployment was pretty straightforward. The hardest part was figuring out how to egress and working with every development team to change the logging endpoints. We used F5 before. Since it is a SaaS solution, the vendor does all the upgrades and enhancements.
What was our ROI?
We have seen a return on investment. It has provided us with proactive monitoring. We could have had many outages that would have cost us hundreds and thousands of dollars an outage.
What's my experience with pricing, setup cost, and licensing?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What other advice do I have?
People who want to use the product must work on their financials and go a little thin on particular apps. They must educate the app teams and empower them to use the query capabilities. Overall, I rate the tool an eight out of ten.
A stable solution that inventories all of your data and provides a single place to filter out any data
What is our primary use case?
The solution was used for log management.
What is most valuable?
InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general.
What needs improvement?
The price can be cheaper and they should have better monitoring.
For how long have I used the solution?
I have been using Logz.io for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We did not contact the technical support team because we followed the documentation.
Which solution did I use previously and why did I switch?
We used to use New Relic for marketing as well, for example for infrastructure marketing. Later on, we decided to push logs only to New Relic. A the time, we wanted a single marketing tool like New Relic.
How was the initial setup?
The initial setup is easy. They have some documentation and it does not take much time. We only implement. The model marketing model, the dashboard, and all those things are already in the application. You could create different dashboards and filter as needed.
What other advice do I have?
If the marketing log is available, then it is a very good product in general.
I rate the overall solution a nine out of ten.
Good useability and excellent support
What do you like best about the product?
When having any questions or issues, chat support is not only quick, but also very keen to help.
What do you dislike about the product?
The product often gets new functionalities which makes navigation in the menu difficult sometimes, when menu entries have been relocated.
What problems is the product solving and how is that benefiting you?
Logz.io offers great ways to visualized any issues that may arise in our environments incl high level dashboards.
Excellent logs generator tool..
What do you like best about the product?
I like the capability of logs generation for various categories including performance logs, error logs, practice logs offered by Logs.io. The logs are detailed enough.
What do you dislike about the product?
It's integration documentation is not so great. Those should be improved. The price is approx 20% higher compared to other competitors tools available in the market.
What problems is the product solving and how is that benefiting you?
It helped me in logs monitoring for improvement of performance in my application. It also make my error troubleshooting job easy and quick with help of details available in the logs.
One of the best logging tool!
What do you like best about the product?
Logz.io have a stable tool for logs that helps us to easily integrate with any of the application and can generate well managed logs which make our troubleshooting easy and quick.
What do you dislike about the product?
Logz.io have little high pricing as compared to other competitors, although the cost is worth it because of it's easy to integrate capabilities with any other tools.
What problems is the product solving and how is that benefiting you?
It helps in troubleshooting and getting detail's of the issue by integrating in other tools. It is quick to implement and provides detailed logs which make error resolving job easy.
A reliable tool for logs and dashboards
What is our primary use case?
The tool helped us to aggregate logs for several microservices and make dashboards to help us to monitor the application.
How has it helped my organization?
Aggregating events happening simultaneously among several microservices, since we can aggregate the logs into a single repository of data
What is most valuable?
The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues.
What needs improvement?
The solution needs to improve its data retention. It should be greater than seven days, but this may be a contract issue. The product needs to improve its documentation as well, since it is vage in some parts.
For how long have I used the solution?
I have been working with the product for six to eight months. (Year: 2022)
What do I think about the stability of the solution?
We have never experienced any bugs or instability issues.
What do I think about the scalability of the solution?
The solution is scalable. Our engineering team uses the product which can be around 70 people.
How are customer service and support?
We didn't have any problems and hence haven't contacted the support yet.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is cheaper than other solutions.
What other advice do I have?
I would rate the product an eight out of ten. The tool is only for logs and dashboards. However, it is not recommended for resource monitoring.
Works well
What do you like best about the product?
Logz.io has a clear interface that makes it easy to navigate and consolidate logs from different environments.
What do you dislike about the product?
Some of the Logz.io integrations can be difficult to set up.
What problems is the product solving and how is that benefiting you?
Consolidating logs and infrastructure monitoring in one central platform.
Amazing product for service logs
What do you like best about the product?
It is an observability tool which provides security and is also open source. It has so many metrics and also AI/ML tools which help filter the logs and provides insights and exceptions as well.
What do you dislike about the product?
Logz.io has limited number of logs which can be processed in a day. To avoid we need to purchase a plan which is a bit costly.
What problems is the product solving and how is that benefiting you?
Logz.io is an observability tool which helps and monitoring and managing the cost as well. It instantly reports as soon as server errors are found. We can set metrics for reporting as well.
A professional tool
What do you like best about the product?
It is a very detailed, fine-grained tool, and invaluable tracking down issues in a quick manner.
What do you dislike about the product?
Search function could be more intuitive, sometimes it takes a long time to find some simple things
What problems is the product solving and how is that benefiting you?
Monitoring production deployment real-time. It is very useful quickly realizing and isolating incidents. It definitely enhanched the team's output.
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