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External reviews

167 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ofir B.

Great product

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
The speed of log results, It’s very quick!
What do you dislike about the product?
UI can be better and simpler, auto complete can help.
What problems is the product solving and how is that benefiting you?
Getting alerts on error in code


    Katherine V.

Good replacement for home-grown logging systems

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
It's been a great solution for helping us monitor production issues and track events across our infrastructure. What I like best is the high degree of customization available, fast search speed, and not sure I've seen any downtime from them.
What do you dislike about the product?
It's been difficult to share links across timezones with our distributed office. The search is a bit non-intuitive and I've had some trouble locating things in the past. No other dislikes! We've also had some good calls with their support team in the past trying to determine solutions to completely replace our homegrown systems with logz.io.
What problems is the product solving and how is that benefiting you?
We've had issues using logz.io as a full replacement for logging due to the export functionality capping the number of records you can easily export. Also, the alert triggers haven't been quite customize-able in the past to support all of our logging needs for production monitoring.


    Accounting

good catch to any error in your environment

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
the generic filter, can find any specify error
What do you dislike about the product?
the Ui of the website. need add more optionallity
What problems is the product solving and how is that benefiting you?
monitoring to our team features
Recommendations to others considering the product:
very good choice!!!


    Computer Software

Got great service on a recent upgrade

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
The logz.io team went out of their way to ensure we were very happy with their recent upgrade. They met with us multiple times to work through issues on a custom widget, to ensure we were happy with the new behavior.
What do you dislike about the product?
They're perfectionists. If you complete any survey, and don't give them perfect scores, someone will quickly reach out to see what the problem is :-).
What problems is the product solving and how is that benefiting you?
Remote monitoring and support of on-prem devices across our customer base


    Computer Software

It is hard to figure out at first, but after you load sample data it makes easier to understand

  • May 01, 2020
  • Review provided by G2

What do you like best about the product?
Logz.io is based on open source elasticsearch, logstash and kibana. If you are already familiar with these technologies.
What do you dislike about the product?
I think they should follow what Segment does. Make integrations easier so it can be more useful.
What problems is the product solving and how is that benefiting you?
Mainly I am using for logging purposes. And viewing results.
Recommendations to others considering the product:
Use it and do not hesitate


    Civil Engineering

Excellent support for ELK service

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
Support is quick to respond and accurate.
What do you dislike about the product?
Recent UI changes slowed me down a bit... but it will grow on me in near future.
What problems is the product solving and how is that benefiting you?
Centralized logging is very powerful: I can trace user experience bugs from front end apps, to back end services and back. This helps me get to the root cause quickly.

Error statistics co-related to new deployments help measure quality of deployment's changes and identify new issues that were not uncovered with unit tests, touch testing etc.


    Marketing and Advertising

I'm QA engineer. Every morning I check unusual alerts received by email and open bugs accordingly.

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
Good tool. easy to use. The UI is very clear. No false alerts!
What do you dislike about the product?
I really like the tool. It suits me exactly! And so it's hard for me to write anything for improvement.
What problems is the product solving and how is that benefiting you?
Multiple error messages that could indicate a production incident
BDD - Finding bugs before going into production
High performance times - can indicate a production incident
Kafka streaming
Failed statuses/responses
Falling running processes


    Retail

Could detect malicious activities from external networks

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
We can set the alert definitions.
Adding Queries, Trigger conditions, tags and sending the alert by email are very easy to use from UI.
Also we can view the last events matched by the alert definitions from each alert definition menu.
What do you dislike about the product?
Unfortunately, the data of our account seems to be stored in US datacenter.
Hopefully, we would like to sore the data locally like Tokyo or other regions in Japan.
What problems is the product solving and how is that benefiting you?
We could detect malicious activities against our public web server.
Unfortunately the logs stored in the server were deleted but we could investigate the details of the activities by sending the logs to Logz.io.
Recommendations to others considering the product:
Logz.io is very cost effective solution compared to other solutions.
The service levels of Logs.io are very reliable and we have not had any incident ever.

We also can create multiple sub accounts based on your organization, teams and customers.

we can integrate with other ELK or AWS applications like nagios,ELB, cloudtail and so on.

Even if you are not familiar with ELK, Logz.io prepares the instructions about how to send your data to Logz.io.All you have to do is to follow the steps described in the instructions.

Automatic reports are also very convenient function. We can manually schedule to send the summary of any dashboard by email or endpoint applications like Slack.

The documentation sites of Logz.io are very rich and we can find the solution easily if you would have an issue.

We can view many videos from Logz.io Learn Center. The sites include not only Logz.io but also ELK or other Open Source applications.


    Erez B.

Heavy user

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Ease of searching and filtering.
Alerts are easy to define and very powerfull
What do you dislike about the product?
No mobile support... its bad.
I cant write me own query.
What problems is the product solving and how is that benefiting you?
Benchmarking application server and clients


    Transportation/Trucking/Railroad

Logz.io is awesome

  • March 03, 2020
  • Review verified by G2

What do you like best about the product?
Alerting on whatever event occurs in production. Always being the first to respond thanks to Logzio. Always improving production with the knowledge logzio brings on a daily basis.
What do you dislike about the product?
Charts are really difficult to organize and categorize. So after your organization has 100 charts, you can never find the charts back that you need. I would really be helped when I could organize my charts.
What problems is the product solving and how is that benefiting you?
Improving resilience of production (in our complex software landscape).
Recommendations to others considering the product:
no