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External reviews

141 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

A solution to a very complicated problem, that makes life easier

  • June 04, 2020
  • Review verified by G2

What do you like best about the product?
the usability, and visibility.
it is very easy to use and gives me value almost every day
What do you dislike about the product?
can't think of something specific. i believe every product should try to improve the performance as much as possible
What problems is the product solving and how is that benefiting you?
investigate bugs on our product. find issues before our customers does it.
Recommendations to others considering the product:
i think this solution is a must for every QA and monitoring team in the organization


    Jan V.

Great partner for shipping your log statements

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
I really love the fact that the first line support is quick. Whenever I ask them a question (any time a day), I get a response within the 5 minutes. And I do get the feeling that the first line support is also really capable of answering your questions.

The second part I believe is a real good thing in a partner ship is that they are flexible in there quota. If you request more quota for a day (beforehand) or if you hit your quota and you need more at that moment (retro active).

They also integrated the great ELK stack with some extra features like alerts, ...
What do you dislike about the product?
It is difficult to find a real downside.
What problems is the product solving and how is that benefiting you?
Centralizing your logs from different applications is so valuable. One place to find them all is key.
Adding this with the dasbhoards and alerts then you have a solution in trouble shooting.


    Milan S.

Rapidly document and react to fleetwide trends

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
One of the best things about logz is how in depth it allows me to be. If I want to create a simple visual, I can. And anytime I want to create a super complex deep visual, I can also do this. Any time I get stuck I have an instant way to communicate with support. They are immediately responsive, and even get back within a few minutes no matter what timezone or time of night I send a message. The response is realtime chat, so most of my answers can be resolved very soon.
What do you dislike about the product?
One of the only downsides are the experimentally powerful features of timeLion which will never become part of a future release. In growing so quickly, Logz puts out undocumented tools which are very good. Super powerful, highly specific. But with no real future or documentation. So I have built exremely in depth visuals, but these may end their life without warning in the near future. The only dislike I have is that testing some experimental features may end in a dead end. TimeLion is one of these tools.
What problems is the product solving and how is that benefiting you?
The main problem is serving massive fleetwide insights to management and users to learn insights long before trends become problems. Logz allows me to pick anomalies and foresee that small blips of issues could become problems, long before the actual problems occur. For example, there was an instance where logs would rapidly accrue, well past our limits while our own tools did not tell us anything was wrong. We were eventually able to find specific cases where lots of issues were being logged, which would flood our logs. This allowed us to hone into the problem area even though we did not know there was a problem.
Recommendations to others considering the product:
Read and learn everything you can online. Don't be afraid to use experimental technology, as that is the most powerful portion of logz. Use their tech support, they are extremely useful. In fact, if something is not possible with their software, they will tell you right away, so you don't spin wheels trying something which is not possible, you stop and do something else useful with their software.


    Erez L.

Good hosted ELK solution

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
I don't have to deal with managing my own ELK stack
It enables the elasticity to accommodate extreme scenarios or handle incidents, malfunctions, etc'.
The service by the support team is great.
Upgrades of the ELK stack, and usability and UX enhancements.
What do you dislike about the product?
It is not fast enough on large range queries.
I mainly use classic ELK tools. All the rest (insights, time-series, etc') do not seem to gain traction.
What problems is the product solving and how is that benefiting you?
Operational logs.
Massively using it both for defining alerts as well as to troubleshoot and increase visibility into a complex production environment.
Recommendations to others considering the product:
Solid solution, great service, keeps your attention where you need it rather than wasting time on tools.


    Ofir B.

Great product

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
The speed of log results, It’s very quick!
What do you dislike about the product?
UI can be better and simpler, auto complete can help.
What problems is the product solving and how is that benefiting you?
Getting alerts on error in code


    Katherine V.

Good replacement for home-grown logging systems

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
It's been a great solution for helping us monitor production issues and track events across our infrastructure. What I like best is the high degree of customization available, fast search speed, and not sure I've seen any downtime from them.
What do you dislike about the product?
It's been difficult to share links across timezones with our distributed office. The search is a bit non-intuitive and I've had some trouble locating things in the past. No other dislikes! We've also had some good calls with their support team in the past trying to determine solutions to completely replace our homegrown systems with logz.io.
What problems is the product solving and how is that benefiting you?
We've had issues using logz.io as a full replacement for logging due to the export functionality capping the number of records you can easily export. Also, the alert triggers haven't been quite customize-able in the past to support all of our logging needs for production monitoring.


    Accounting

good catch to any error in your environment

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
the generic filter, can find any specify error
What do you dislike about the product?
the Ui of the website. need add more optionallity
What problems is the product solving and how is that benefiting you?
monitoring to our team features
Recommendations to others considering the product:
very good choice!!!


    Computer Software

Got great service on a recent upgrade

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
The logz.io team went out of their way to ensure we were very happy with their recent upgrade. They met with us multiple times to work through issues on a custom widget, to ensure we were happy with the new behavior.
What do you dislike about the product?
They're perfectionists. If you complete any survey, and don't give them perfect scores, someone will quickly reach out to see what the problem is :-).
What problems is the product solving and how is that benefiting you?
Remote monitoring and support of on-prem devices across our customer base


    Computer Software

It is hard to figure out at first, but after you load sample data it makes easier to understand

  • May 01, 2020
  • Review provided by G2

What do you like best about the product?
Logz.io is based on open source elasticsearch, logstash and kibana. If you are already familiar with these technologies.
What do you dislike about the product?
I think they should follow what Segment does. Make integrations easier so it can be more useful.
What problems is the product solving and how is that benefiting you?
Mainly I am using for logging purposes. And viewing results.
Recommendations to others considering the product:
Use it and do not hesitate


    Civil Engineering

Excellent support for ELK service

  • March 04, 2020
  • Review provided by G2

What do you like best about the product?
Support is quick to respond and accurate.
What do you dislike about the product?
Recent UI changes slowed me down a bit... but it will grow on me in near future.
What problems is the product solving and how is that benefiting you?
Centralized logging is very powerful: I can trace user experience bugs from front end apps, to back end services and back. This helps me get to the root cause quickly.

Error statistics co-related to new deployments help measure quality of deployment's changes and identify new issues that were not uncovered with unit tests, touch testing etc.