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JSCAPE MFT Server

JSCAPE LLC | 12.1.5.385

Windows, Windows Server 2012 R2 Windows 2012 - 64-bit Amazon Machine Image (AMI)

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External reviews

82 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kenneth E.

Great features and fantastic support

  • February 10, 2021
  • Review verified by G2

What do you like best about the product?
I have yet to find something that I'm requested to do that I have been unable to make happen with JSCAPE MFT Server. Anytime I have a question or a support issue, support has been quick and always has had a great solution. I have used some other MFT systems, but for the price point and the superior support, JSCAPE is currently my favorite.
What do you dislike about the product?
I am running a bit behind on updates, so this should be taken with a grain of salt as it may not be true today. I have a hard time with administrative access to JSCAPE in that you can (could) only chose one login method... local, or ldap. You can not mix the two, so you can't have a "backdoor" admin account for emergencies, yet also have access provided per LDAP group at the same time. This is not a deal-breaker for us, and there are work-arounds.
What problems is the product solving and how is that benefiting you?
We have a lot of internal and external uses for JSCAPE... some include facilitating file transfers between legacy applications that have no API or other integration support with each other. Some include trading encrypted/sensitive files between companies. We are able to very easily allow internal users to securely share large files that would not fit in an e-mail attachment with outside entities... the list goes on, you can do almost anything you can imagine.
Recommendations to others considering the product:
They have trials out there, play with it, engage with a representative... JSCAPE is not the only player out there, but I think they are pretty darn good... and their support beats them all from my experience so far.


    Heather G.

Good Product. Great Support

  • February 10, 2021
  • Review verified by G2

What do you like best about the product?
The product is easy to setup. There is great documentation and support is responsive, knowledgeable and quick.
What do you dislike about the product?
Setting up a certificate can be complicated
What problems is the product solving and how is that benefiting you?
Benefits: Emailing blocked files such as executables. Sending sensitive documents securely.


    Financial Services

Positive

  • February 10, 2021
  • Review provided by G2

What do you like best about the product?
I like automation functionality the best
What do you dislike about the product?
Not much to say here; but the UI could be improved
What problems is the product solving and how is that benefiting you?
SFTP/automation


    arturo m.

solid and reliable, good value for money

  • February 10, 2021
  • Review verified by G2

What do you like best about the product?
Thanks to the high number of supported protocols
manages and automates all the file transfer between our back office and various service providers.
The volume of files managed every day is not particularly high (about 2000) and once the triggers are set up, you can forget about the application.
- Platform independent software
- Centralized management of keys and all file transfer processes and their automation
- easy to use application.
- He is reliable and he does his job well.
- Above all, it is stable so much that for the moment we have not considered using a failover node
What do you dislike about the product?
It follows... the low code philosophy for the definition of the action “event oriented”.
Sometimes everything appears a bit cumbersome in relation to the simplicity of the gol, but I think it's inevitable.
He doesn't agree:
- the high energies involved in trying to simplify the setup of the triggers and the writing of the “execute conditions”: with a minimum of logic, It doesn't seem very complicated to me.
- The administration web interface must be reviewed in the organization: when the triggers start to be many, it is easily confused
- Customer support responds quickly, but more "customer oriented” than solving the real technical problem.
- There are many examples of practical use but the more conventional documentation is decidedly minimal
- Debugging in general is not easy especially when it involves communication problems the messages are very generic ... if not cryptic.
What problems is the product solving and how is that benefiting you?
Centralized organization of keys, protocol etc. and easy MFT management


    Michael F.

JScape MFT Server is a good value

  • February 06, 2021
  • Review verified by G2

What do you like best about the product?
* Simplicity of installation and administration
* Small footprint and resource consumption
* Clustering and scalable
* Triggers are powerful but takes some trail and error to become proficient with them
* Cost
* User Interface is pretty easy to follow
* Feature rich (role based security, triggers, groups, directory monitoring, connections, key management, etc...)
What do you dislike about the product?
* Better error messaging on failed triggers
* More configurable granularity. Ex. Be able to throttle the number of concurrent connections by UserID (not just for all Users)
* JScape support team should be able to do WebEx . I should be able to more easily show them an issue.
* Better Admin log records to more easily show auditors all changes on the system
* Better monitoring and alerting. Ex. High threading and heap alerting
* Better out of the box reporting of system configurations.
* Better metrics / analytics capturing and reporting
What problems is the product solving and how is that benefiting you?
Primarily used as a centralized managed file transfer solution for B2B (system to system) document exchanges (using sFTP). We do have some individual internal users exchanging files with external partners.
Recommendations to others considering the product:
I would recommend trying this product. It's easy to get up and running with it in a short amount of time.


    Telecommunications

JSCAPE SFTP Library Review

  • February 05, 2021
  • Review provided by G2

What do you like best about the product?
Easy integration and implementation in our applications
What do you dislike about the product?
There is really nothing to dislike about the product
What problems is the product solving and how is that benefiting you?
Weare using the JSCAPE SFTP library for our internal projects to upload and download files via SFTP


    Government Relations

FTP on steroids

  • February 05, 2021
  • Review verified by G2

What do you like best about the product?
Extreme flexibility in file transfer including job scheduling, directory monitors and end point variety
What do you dislike about the product?
Poor upgrade process for Unix, marginal documentation and difficulty getting support in a timely manner
What problems is the product solving and how is that benefiting you?
Cloud integration and cryptography diversity.


    Deepak Y.

Awesome experience working on Jscape

  • February 04, 2021
  • Review verified by G2

What do you like best about the product?
Jscape has all the latest supported protocols and algorithms and is very secure.

It has options for triggers based on large number of parameters like time, file upload/delete/change, directory added/deleted, file name type.

It has options for encrypting and decrypting files so that transfer is done in a secure way.

The option for adding own logo on the login page and different options for login like password, captcha.

Graphical User interface is a lot easier to use and access,

Options to limit no of users accessing the site or no of uploads.
What do you dislike about the product?
More options should be there to customize the GUI interface.

More helpful videos and trainings should be available online to help us in learning more and implementing more features for our solutions.

Triggers should be more customizable and easy to understand.

Files getting uploaded to dropzone should write more detailed logs so that we can figure out if anyone faced any issue while uploading files or not.
What problems is the product solving and how is that benefiting you?
All our secure file transferring solutions are using Jscape. We have setup automated file transfer, encrypted uploads. We are downloading encrypted files based on triggers from trading partners and decrypting at our end.

We are using dropzone for anonymous uploads and solving our issue.

We are using the functionality for allowing only specific file types on upload.

We are sending auto emails on file upload/transfer success or failure.

We are using trading partners to simplify uploads and downloads triggers,


    Computer & Network Security

It is not that bad

  • May 30, 2020
  • Review provided by G2

What do you like best about the product?
It was helpful initially, however with cloud integration coming fast, it may need some work
What do you dislike about the product?
Lack of prompt support from the support team after purchase
What problems is the product solving and how is that benefiting you?
SFTP and FTP issues


    Braulio P.

The server is easy to understand therefore the configuration is easy to administrate.

  • May 19, 2020
  • Review verified by G2

What do you like best about the product?
I think a very best think is to gain quickly support in every moment that I need, and this support help to solve any issue despite they are not in my country. I said that because we always looking for a provider with on-site country support, but in this case JSCAPE help us to cross our boundaries.
What do you dislike about the product?
In a few cases we find out issues that JSCAPE did not have solution yet, but just one issue (in almost 12 years using it) took much time to solve.
What problems is the product solving and how is that benefiting you?
Migration to base system.
Vulnerabilities.
Version upgrade.
In my opinion in more that one case the technicians were done personalization just for my issues, so it is easy to do it if you have the entire knowledge of the application.
Recommendations to others considering the product:
Maybe provide a cloud service like AWS or Azure