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Console Credentials Incorrect

  • By Jared
  • on 07/22/2024

I followed the instructions on the Marketplace AMI:

Connected to the Console on Port 3780
Attempted to login for the first time using:
- username: nxadmin
- password: <instance ID>

When I try to access the Console it shows the error:

The user name or password is invalid.


  • By TJ Schmidt
  • on 11/19/2024

Hello Jared, Thank you for being a Rapid7 customer. We are consistently working to make our customers experiences better. I apologize for the inconvenience. Please connect directly with your Customer Service Manager to work to a resolution if you have not already.