Endpoint Central (Desktop Central) | Endpoint management solution
ZOHO Corporation | 11.1.2239.2Windows, Windows Server 2019 Base 2022.02.02 - 64-bit Amazon Machine Image (AMI)
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Best Solution by Price/Performance
What do you like best about the product?
The product has user-friendly dashboards, also the capabilities of the agent software and remote actions are very good. Desktop Central can be installed easily and use.
What do you dislike about the product?
Sometimes mainless agent communication issues can occur (depend of IP changes) and some data might appear incorrectly on the dashboard. Some update packages may be faulty, but they are quickly fixed.
What problems is the product solving and how is that benefiting you?
We are using for Vulnerability visibilities and Patch management with regulations. We are using also endpoint support for IT help desk especially for assets of DMZ zones.
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Best for Endpoint Management
What do you like best about the product?
I have tried other endpoint management systems and I have found this one to be my favorite. It's intuitive, easy to learn and configure, it's extensive in the features it provides, and they have amazing technical support. The automated patching of our computers has worked very well and the mobile device management has by far been better than Maas360, SOTI, and Samsung Manage.
What do you dislike about the product?
The only dislike would be the remote connection issues I have with Android devices. It can be challenging to get connected.
What problems is the product solving and how is that benefiting you?
Patching, MDM, inventory management. I am a one-man IT department and this is like having another employee helping.
Enpoint Central is the answer
What do you like best about the product?
It does everything you can do on your own PC but on remote PC and all automatically.
What do you dislike about the product?
Only downside is the complexity of trying to set up a closed environment.
What problems is the product solving and how is that benefiting you?
All remote patches, upgrades and everything working great.
Saves time, resources and a lot of money.
Saves time, resources and a lot of money.
Awesome Experience with ManageEngine desktop central
What do you like best about the product?
* Automatic deployment, patch testing and auto approval features helps in speeding up the entire process of receiving patches and testing.
* Simple to install.
* Awesome Remote Support facility
* Dashboard shows the health of the environment.
* Simple to install.
* Awesome Remote Support facility
* Dashboard shows the health of the environment.
What do you dislike about the product?
* It would be nice to have compatibility with more drivers like lenovo, hp etc..
* Need to add more details on the failure of patches, software deployment.
* Need to add more details on the failure of patches, software deployment.
What problems is the product solving and how is that benefiting you?
Software Deployments.
Patch Deployments.
Inventories assets and management.
Remote access and remote support.
Patch Deployments.
Inventories assets and management.
Remote access and remote support.
ManageEngine Desktop Central (or Endpoint Central) is a horrible product with horrible support
What do you like best about the product?
There isn't much to like. It does the bare minimum of what is required of an endpoint management solution
What do you dislike about the product?
Everything. Interface, application doesn't produce accurate information and support is horrifically poor
What problems is the product solving and how is that benefiting you?
We needed a quick solution to deploy patches to our endpoints and infrastructure
Unstable/Unreliable/Cumbersome
What do you like best about the product?
Central Management - but it needs to be refined.
What do you dislike about the product?
Features intermittently stop working i.e - Created a group to push BitLocker encryption - suddenly no longer works.
Remote Control is slow to connect and often does not connect. Remote Control often loses connection and then shows the remote computer as being offline when it is not. I don't like how multiple monitors are hidden in a banner that constantly opens/closes when activity is detected. Sending keyboard shortcuts is cumbersome. Switching users often causes the connection to be lost or won't update the screen requiring a new connection to be established.
Uploading files to managed devices is REALLY slow.
We often run into devices (
N-Able N-Central RMM is by far the best Remote Software I've used.
Remote Control is slow to connect and often does not connect. Remote Control often loses connection and then shows the remote computer as being offline when it is not. I don't like how multiple monitors are hidden in a banner that constantly opens/closes when activity is detected. Sending keyboard shortcuts is cumbersome. Switching users often causes the connection to be lost or won't update the screen requiring a new connection to be established.
Uploading files to managed devices is REALLY slow.
We often run into devices (
N-Able N-Central RMM is by far the best Remote Software I've used.
What problems is the product solving and how is that benefiting you?
When it works, it does what we need it to, however, most of my time is spent fighting with the software instead of helping.
Very well structured solutions for managing endpoints
What do you like best about the product?
it's very easy to roll out updates and install software
What do you dislike about the product?
For now, it is the lack of excluding specific devices in the USB block feature
What problems is the product solving and how is that benefiting you?
centrally manage our entire domain of endpoints remotely, with patches/updates and security
Desktop Central Review
What do you like best about the product?
Works great for patching nad managing devices. Not that great for Mac's. Works great for windows machines.
What do you dislike about the product?
Unable to fully support Mac OS.Can be difficult to some if they dont understand some of the language. Not for beginners and requires some diving into documentation.
What problems is the product solving and how is that benefiting you?
Support with managing devices that were not reporting as well as having to continually reinstall the application as devices fall of, stop reporting.
Good but not perfect
What do you like best about the product?
It allows for simple management of inventory
What do you dislike about the product?
The patching process is difficult and does not always work
What problems is the product solving and how is that benefiting you?
It serves as our main MDM
Great for Patch Management
What do you like best about the product?
Easy setup and integration within AzureAD. Fast deployment of patching is very quick and effective
What do you dislike about the product?
At first it could be a little overwhelming with all the functions available, however there is superb documentation and support available.
What problems is the product solving and how is that benefiting you?
Deploying Critical updates automatically. Great for asset and software management
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