Desktop Central (EE 250 computers and Single User) - Endpoint management
ZOHO Corporation | 10.0.709Windows, Windows Server 2019 Base 2021.07.24 - 64-bit Amazon Machine Image (AMI)
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ME Desktop Central - More than remote assistant
What do you like best?
Manage Engine Desktop Central has a tiny but powerful installation file. Very easy to deploy it across the network regardless of how many remote locations you have in your organization.
What do you dislike?
When you use the file transfer option for the first time, you need to install a plugin to enable it. I find it a bit disturbing as some organizations don't let the admins use the same workstation to access the servers / or use policies to randomize the server access locations.
What problems are you solving with the product? What benefits have you realized?
ME Desktop Central helps to address the biggest nightmare that system admins have, which is Patch Management. Convenient automation processes are available within the software to carry out patch management with greater convenience and accuracy.
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Great inventory management tool
What do you like best?
We are using this as a inventory, and it shows all computers and their details (hostname, serial number, OS version, and many more). With that tool also you can manage and remote connection to computers. Also, you can deploy the program once in time to all your computers.
What do you dislike?
The Control center sometimes works a little bit slow.
What problems are you solving with the product? What benefits have you realized?
Without an extra remote connection program, you can remote your computers with that solution.
Recommendations to others considering the product:
If you want complete control of all of your computers, go for it immediately.
Swiss Army Knife for Desktop and Server Management
What do you like best?
Patch management is one of my personal favorite features of desktop central. It allow you to approve or decline certain windows or third party patches. Schedule them during off hours, wake devices up for patching, force reboots.
What do you dislike?
The software deployment tools are lacking one feature that I find necessary for any IT shop, and that's one-off deployments to a single computer. It's great for mass deployments, but if you need to do just one device, it's a real pain.
What problems are you solving with the product? What benefits have you realized?
We needed a good inventory management, patch management, and os deployment tool, and Desktop Central really checked off those boxes well.
Recommendations to others considering the product:
Before you install desktop central, make sure your server specs are about twice as much as the recommended specs. It's not absolutely necessary, but your experience will be much better.
Manage engine DC is superb tool for IT infrastructure management
What do you like best?
Infrastructural management is easy and can be controlled through single server.
Scanning, Patching and deploying software is simple and quick.
Windows deployment solved and saved our help desk time to install operating system.
Reports are easy and can be scheduled
Scanning, Patching and deploying software is simple and quick.
Windows deployment solved and saved our help desk time to install operating system.
Reports are easy and can be scheduled
What do you dislike?
Nothing to dislike sincd the application has beautiful features
What problems are you solving with the product? What benefits have you realized?
Venerabilty scanning,
Patch deployment,
OS deployment,
Software deployment,
Remote Control,
Schedules reports
Smart Dashboard
Users permission Segregation
Patch deployment,
OS deployment,
Software deployment,
Remote Control,
Schedules reports
Smart Dashboard
Users permission Segregation
Worst Product
What do you like best?
No, worst products ever, every time Patching and Agent deployment failure.
What do you dislike?
Patching and Remote support area. Especially deployment any patching its always showing a different kinds of errors. At the end day result zero.
What problems are you solving with the product? What benefits have you realized?
Nothing
Multi IT asset and process manager.
What do you like best?
ManageEngine Desktop Central is a multi-asset and IT process manager that allows you to control and manage through a set of properties and functions the implementation, automation and technical support assistance to any user or client device that is linked, all this from an intuitive, dynamic interface in which it is possible to effectively manage all these assets.
What do you dislike?
ManageEngine Desktop Central is a well-developed tool that provides an excellent adaptation to its interface, in addition its implementation and use are exceptional so we really have no inconveniences when using it and therefore no negative aspect to highlight.
What problems are you solving with the product? What benefits have you realized?
ManageEngine Desktop Central is the solution that has allowed the organization to simplify and efficiently manage the company's IT resources in a more organized, efficient and robust way, all from a unified platform that allows the administration of all our IT equipment and assets, such as: servers and desktop computers, laptops, smartphones and tablets, all from a centralized and secure location. In addition, it does not matter where our equipment is physically located because when it is connected to the internet, it can be managed and through this connection we can make updates, security modifications and technical assistance remotely.
Recommendations to others considering the product:
ManageEngine Desktop Central is an innovative tool that allows large organizations to securely control and manage all their assets, providing stability, reliability and optimization of each technological resource of the organization.
Simple and fast solutions for patch and software management.
What do you like best?
ManageEngine Desktop Central articulates software management through desktop connection. It quickly integrates with multiple programs. It sets very simple true patch criteria. It has online support that helps to have exceptional efficiency.
What do you dislike?
It is a bit inconsistent between modules, you can not display data between the pre-set fields.
What problems are you solving with the product? What benefits have you realized?
We are using it to go into details of investment and inventory control. We can also scan the software to make a simple and detailed report of the hardware and the overall system. It has optimized our process incredibly.
Recommendations to others considering the product:
I recommend it because the price and the software has been incredible. The support is also excellent and will help you manage your investment or place patches in a solid way. It is extremely good and attractive for any organization.
Multifunctional tool useful for the management of IT resources.
What do you like best?
ManageEngine Desktop Central is a multi-functional tool that provides a powerful set of features that make it possible to deploy, automate and support linked end-user devices from a dynamic, intuitive and easy-to-manage interface.
What do you dislike?
The only thing I could mention is that at the beginning the configuration can be a bit overwhelming and this is obviously due to the magnitude of equipment available within the organization. Although I must admit that the support team offered us an excellent accompaniment, I think they should improve their knowledge base more so as not to have to ask the support team for assistance in requirements that we could easily solve ourselves.
What problems are you solving with the product? What benefits have you realized?
Desktop Central was implemented in the organization as a unified solution for the administration of IT equipment and allows us to manage both servers and laptops, desktops, smart phones and tablets all from a central and secure location. Through this tool we have been able to automate regular processes such as: patch installation, software deployment, imaging and operating system installation, as well as mobile device management all from a unified, intuitive, robust and scalable environment.
Recommendations to others considering the product:
Desktop Central is a tool that by offering multiple centralized management functions allows organizations to improve their internal processes of administration and management of equipment and IT devices.
Manage Engine Desktop Central a versatile tool.
What do you like best?
To have a complete organization chart in the computers of our company in a software is a marvel, this allows to have the administrative control and to segment it, that is to say, from an integrated main server we can have in addition a server for remote seats, or mobile devices which is quite necessary in these times.
What do you dislike?
There is not a single negative reference about this system, it is a valuable support for the optimal performance of each of our activities, the only thing to highlight would be its interface as it could be a little more intuitive because there are those who need a greater visual appeal that allows us to access each tool easily and strikingly.
What problems are you solving with the product? What benefits have you realized?
It helps us keep everything in sync, updated and secure as the system itself protects the server during the connection to the Internet, this gives us confidence in the management without having concerns about any leakage of information, also allows the storage of such information to a cloud.
Recommendations to others considering the product:
He has offered technical support from day 1 until now, this is another reason why we prefer and recommend him. It complements us and allows us to work in a harmonic and smooth way. Its distinction with other services is that it is compatible with most devices and their operating systems such as Windows, Linux, Mac among others.
Desktop Central, the best ally for unified management of IT assets.
What do you like best?
Desktop Central is fantastic for its wide repertoire of functions that make the platform one of the most complete IT management platforms, covering features such as patch or update management, power management, mobile device management, an essential feature within The company therefore helps us to prevent the loss or leakage of data, it also has a remote control function that facilitates attention and troubleshooting of terminal equipment.
What do you dislike?
Desktop Central, lacks elements that are considered negative, sincerely it is a very complete and robust platform for which in this section we have nothing negative to contribute.
What problems are you solving with the product? What benefits have you realized?
Desktop Central is, without a doubt, the best ally for the unified management of IT assets, it is a versatile platform that is easy to use and with which you save a lot of time and effort since in a few steps you can generate a rule for the deployment of patches related to the operating system and any other required applications, among many other features available on the platform.
Recommendations to others considering the product:
Desktop Central, is one of the most agile platforms for the management of computer assets and that undoubtedly brings great benefits to organizations in relation to the task of managing computer assets and its contribution is significantly greater when the volume of assets to be managed is large, this is where you notice the great advantage of having it, since the savings in resources are considerable.
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