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Aisera
What do you like best about the product?
Its a helpful tool for entrepreneurs like me.
What do you dislike about the product?
Nothing. I would love to recommend Aisera.
What problems is the product solving and how is that benefiting you?
Nothing. Its the best software to tests chatbots.
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Great platform
What do you like best about the product?
ease to use, and customer support has been good, there lot of number of features to use.
What do you dislike about the product?
nothing so far, all the features are good.
What problems is the product solving and how is that benefiting you?
making it use for users
Aisera - AI driven platform
What do you like best about the product?
Aisera uses AI to deliver self - service solutions, such as chatbots and virtual agents that can effectively manage a wide range of consumer inquiries. this decreases reliance on human agents and saves operating expenses.
The platform offers consistent availability which is crucial for e-commerce enterprises who operate globally and have clients in several timezone.
The platform offers consistent availability which is crucial for e-commerce enterprises who operate globally and have clients in several timezone.
What do you dislike about the product?
While the interface is simple, preparing Aisera for peak performance and training its AI models can be time- consuming
What problems is the product solving and how is that benefiting you?
Aisera is a strong solution for ecommerce organization aiming to improve customer service and streamline operations. while it takes careful setup and a strong training phase, its benefits in scalability, efficiency and cost saving make it a significant tool for mid sized to large e-commerce enterprises looking for growth and customer happiness.
Review about the experience on this
What do you like best about the product?
It works smoothly with tools like ServiceNow, Salesforce, and Zendesk. It delivers fast, accurate solutions for customers and employees.
What do you dislike about the product?
None so far about the dislike. Its 10/10
What problems is the product solving and how is that benefiting you?
Managing large volumes of customer or employee queries can overwhelm support teams. / Aisera automates responses, reducing the workload and enabling faster issue resolution.
Long wait times frustrate users and impact satisfaction. / Aisera’s AI-powered self-service provides instant, accurate answers, improving user experience.
Long wait times frustrate users and impact satisfaction. / Aisera’s AI-powered self-service provides instant, accurate answers, improving user experience.
Best AI software i can rely on
What do you like best about the product?
The fast interface is what i like most about .
What do you dislike about the product?
I get slow responses and suggestions sometimes even with the high bandwidth Speed. Overall, better than other ones.
What problems is the product solving and how is that benefiting you?
Gives good troubleshooting suggestions to any common system issues which really helps the beginners
Loved the easy application access
What do you like best about the product?
Aisera is a dynamic company involved in changing the technology realm. It has helped me shape my future and career-goals.
What do you dislike about the product?
It's sometimes difficult to navigate the website.
What problems is the product solving and how is that benefiting you?
Everything
Working on tech/support bots
What do you like best about the product?
They work hard to help us solve problems, find solutions.
What do you dislike about the product?
As new users to the AI world, we need more assistance to understand the ask.
What problems is the product solving and how is that benefiting you?
helping our team to solve more problems to free up our tech staff for complicated issues.
A Game-changer in AI Solutions
What do you like best about the product?
Ease of Implementation. We just did a release 2 and it was all seemless. Our Aisera technical team was very supportive and knowledgeable in their product that the implementation went very smoothly.
What do you dislike about the product?
Nothing so far. Aisera team has been very supported.
What problems is the product solving and how is that benefiting you?
Lack of 24/7 support. Lack of universal bot requires the service desk to run manual scripts to solve the issues/tickets.
Fostering a symbiotic relationship
What do you like best about the product?
Their collaboration efforts to ensure the client is successful
What do you dislike about the product?
Demand needs vs Resources to meet the demand of a very large and global organization that has a lot of demands
What problems is the product solving and how is that benefiting you?
It solved our cultural issue with refusing to self service. We have now been able to reverse the trend which has significat cost savings to the support entity.
Decent option
What do you like best about the product?
Highly customizable integrations with Servicenow
What do you dislike about the product?
Support ticket wait times. Team has difficulty with reporting since integrating openai
What problems is the product solving and how is that benefiting you?
Aisera can help users answer a plethora of IT and HR related questions
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