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External reviews

204 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Simon M.

Great place for all incidents, alerts and vulnerabilities

  • November 07, 2022
  • Review verified by G2

What do you like best about the product?
It's a great place for our business to look at threats and vulnerabilities across all platforms inclusing on prem, azure. Office 365, Salesforce and more. It is also very easy to understand.
What do you dislike about the product?
it could be improved with further notes from the SOC team that have looked at the logs. this would help the speed of incident resolutions. Further integrations with 365 defender could also help.
What problems is the product solving and how is that benefiting you?
to look through every piece of software and locate vulnerabilities is like a full time job for most orgs. this brings it all in one place and lets you focus on the most important.


    Saurabh S.

"Alert Logic best security Alert Tool"

  • November 04, 2022
  • Review verified by G2

What do you like best about the product?
Gives alert of every possible threat with detailed evidence.

The amount of information we are able to know about each endpoint is another benefit and the fact that we can deploy the app easily and conveniently is also another great benefit.
What do you dislike about the product?
1. Pricing is comparatively high.

2. The investigation and Logging mechanism interface is complex that should be guided.

3. Topology section bit complex.

4. Support response bit slow
What problems is the product solving and how is that benefiting you?
1. Managing overall network-level threat via email no additional tools or detection mechanism is needed if you are using this.
2. Vulnerability library is very useful for us to study different open issues.


    Parikshit F.

It was nice working with Alert logic tool in our infrastructure

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
It detects the good amount of attacks and detects suspicious signatures and provides alerts on the same along with incidents.
What do you dislike about the product?
Sometime agent stop working without any reasons
What problems is the product solving and how is that benefiting you?
Providing alerts and creating incidents about the issues.


    Bhavya J.

No need to worry about incident

  • November 03, 2022
  • Review verified by G2

What do you like best about the product?
Documentation to learn and implement tool
What do you dislike about the product?
No downside as such, but need to improve interface
What problems is the product solving and how is that benefiting you?
Correlation with different products and get better visibility in logs and events


    Matt S.

Online Sniper you can trust to eliminate threats!

  • November 03, 2022
  • Review provided by G2

What do you like best about the product?
Totally like its dashboard view which shows attack patterns, enabling for termination in real-time. It's network intrusion detection is outstanding. Integration with other applications is also good.
What do you dislike about the product?
Very few issues with it as far as cyber security is concerned. However, graphics could be improved and option for multi-factor authentication should be there to take it to the next level.
What problems is the product solving and how is that benefiting you?
Its really been outstanding in detecting and eliminating threats in real-time. You are rest assured that you've got an ally covering your back as you concentrate on business.


    Mike H.

No More Financial Risk & Reputation Damage

  • September 26, 2022
  • Review provided by G2

What do you like best about the product?
Auto blocks cyberattacks by infusing AI and machine learning on apps, network and endpoints.
What do you dislike about the product?
The issues I used to complain about are now a history - kudos to vendor technical team.
What problems is the product solving and how is that benefiting you?
Investigate, detect, mitigate and remediate cyberattacks on endpoints, environments (on-premise and cloud) and network.


    Caleb M.

A good choice for identifying and resolving incidents

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
- Alert Logic MDR has robust log collection, analysis and correlation capabilities that allow users to identify, investigate and resolve incidents.
- Deep security across all of our systems and data, allowing us to respond to threats.
- Alert Logic MDR makes it easy to deploy detection and response playbooks, which helps us contain and resolve incidents efficiently.
What do you dislike about the product?
The user interface is not as intuitive as it could be. Also, the price is on the high end.
Moreover, I like this software because it provides many security monitoring features. So, it is a good tool for me to use in my job.
What problems is the product solving and how is that benefiting you?
Alert Logic has helped me as a Software Engineer on many tasks such as deployment, managing and scaling applications. I have been able to focus on my core business logic and functionality.
It has a perfect set of tools and services that I can use to secure my software.
Now, I concentrate on my main functions while Alert Logic takes care of the rest.


    Albert S.

This software is like my eyes to detect cyber threats

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
There are many features I like about Alert Logic MDR. Still, some of my favorites include the comprehensive log collections, analysis, correlation capabilities, deep security visibility across the entire environment and deployment detection.
It responds well against incidents. It provides security and composure.
What do you dislike about the product?
I don't like its lack of customization options and limited reporting capabilities. For me, these disadvantages are outweighed by the benefits of its managed services and its integrations with other security tools.
So, I sill recommend Alert Logic MDR.
What problems is the product solving and how is that benefiting you?
This software has helped me in my work as a Software Engineer by providing me with timely and actionable security insights that have helped me to improve the security of the systems I work on.
Every day, I use Alert Logic MDR because it gives me visibility into threats targeting my systems and assists me in investigating and remediating them.
It has been helpful in educating my colleagues about the importance of cyber security and how to identify and respond to potential threats.


    Elain L.

Alert Logic is perfect for my job

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
The most favorite features of Alert Logic MDR are its speed, accuracy, and ability to find new vulnerabilities.
1. Speed: we can quickly find and fix vulnerabilities with the help of MDR.
2. Accuracy: it is very accurate in identifying potential security threats.
3. Ability to find new vulnerabilities: MDR can identify new potential security threats, which helps us to keep our systems secure.
What do you dislike about the product?
There are a few features of Alert Logic MDR that I dislike. Firstly, the fact that it is a cloud-based service means that it relies on internet access, which can be unreliable. Then, the pricing structure is confusing and complicated, making it difficult to budget. Finally, the user interface could be more user-friendly and intuitive.
What problems is the product solving and how is that benefiting you?
Alert Logic MDR has helped me in my work as an IT Assistant by providing me with a comprehensive view of my company's network traffic and activity. This allows me to identify and investigate any suspicious activity.
My responsibilities include monitoring the network, responding to security incidents and maintaining the company's security posture. The software has helped me in all of these aspects.


    Sam C.

Alert Logic MDR is a security solution on the cloud

  • September 18, 2022
  • Review provided by G2

What do you like best about the product?
There are many things to love about Alert Logic software.
The company provides a comprehensive solution for security on the cloud. It offers a variety of features to help keep your data safe, including intrusion detection and prevention, vulnerability management, and log management.
Alert Logic also helps me to meet security requirements of our clients.
What do you dislike about the product?
Its main disadvantage is its price. Additionally, it can be hard to set up and configure, and it may not be compatible with all systems.
On the other hand, it's hard to set up on all systems at the same time. Also, it may not be compatible with all of them.
What problems is the product solving and how is that benefiting you?
I use Alert Logic MDR because it provides a comprehensive and centralized view of my organization's security posture. It helps me identify potential security risks and vulnerabilities, and gives recommendations for mitigating those risks.
MDR brings a level of automation to my work, which saves me time and allows to focus on other taks.