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Device42 - Discovery & Dependency Mapping - Cloud & Hybrid IT

Device42 | 18.12.00

Linux/Unix, CentOS CentOS Linux 7 - 64-bit Amazon Machine Image (AMI)

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External reviews

45 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rafael E.

Solid and Stable CMDB Software

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Device 42 is the best CMDB Program in the market. Allows to monitor IT Assets and create reports and data models which are useful in decision making processes. Highly recommend.
What do you dislike about the product?
Depending on the IT structure of the company, the information of particular device is not available depending on the support DB.
What problems is the product solving and how is that benefiting you?
For companies in Chile and South America is imperative to asses their IT inventory and improve their inventory management process, We have support several companies addressing these needs and meeting their objectives.


    Information Technology and Services

Device42 - New Generation Discovery Tool

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
Easy configuration and easy job scheduling. Good reporting. Good graphical view of portal.The tool is easily configurable and easily accessible.There are lot of options available for getting the infrastructure details. You can do the infrastructure as well as Network discovery using Device42 tool. It also has a feature to monitor infrastructure Resource Utilization which is helpful in predicting the required VM size on cloud. Also it can be integrated with Azure cloud for doing the Assessment. The DOQL utility is very helpful to run the scripts to get different types of reports from your discovery. The best part is they have very good support people and they provide best support in less time
What do you dislike about the product?
The tool is getting updated frequently and sometime you need to update the version of your tool on the fly to resolve the bugs or issues occurring in discovery. The Remote Collector and Main Appliance Log Bundle sizes grow very fast which become hard to find the errors in them and upload them.
What problems is the product solving and how is that benefiting you?
We get a summarized reports for customer environments by doing the discovery. Migration from on-prem to cloud becomes easy by doing discovery and assessment. We have done the infrastructure discovery for four customers using this tool. We have also done the network discovery for clients which gives details of customer network devices as well.
Recommendations to others considering the product:
This is a best tool for Device discovery of your infrastructure. Also it can give the information regarding your network devices as well. Along with it have a new option of Resource Utilization. So you can get the resource utilization details as well using this device and can easily predict the VM size for Cloud. The company has very good support. The support people are very friendly and provide very best support in less time.


    Government Relations

My experience in Device 42

  • July 10, 2019
  • Review verified by G2

What do you like best about the product?
I like Device42 because of automating data center management with a variety of auto-discovery tools for network, physical, or virtual infrastructures and easily manage IT spare parts hardware inventory.
What do you dislike about the product?
Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.
What problems is the product solving and how is that benefiting you?
All Equipment are discoverd via Device42.
Recommendations to others considering the product:
Presentation materials for the marketing strategy.


    Lavi B.

Administrating device42 for the last 4 years as our private cloud main source of true

  • July 09, 2019
  • Review verified by G2

What do you like best about the product?
Device42 is very easy to install, backup or restore its data (if needed).
It provides an out of the box discovery according to pre-defined jobs (e.g. network, windows, ucsm's etc...)
It provides a very good Rest API which is very helpful for adding new fields as customized fields to device42 DB using a script that runs on the servers.
Device42 license cost is very low (comparing to other products).
What do you dislike about the product?
device42 server is one appliance server and by that, it can get very loaded in case of too many API calls or too many activities on it at the same time.
What problems is the product solving and how is that benefiting you?
Device42 data is our private cloud data replication. the data we get via reports and/or via scripts (Rest API) is our source of truth to manage our cloud and a very real-time data.
that regards to capacity management, getting data per every aspect in our cloud servers and components.
Recommendations to others considering the product:
Very much recommending device42 as one tool to administrator data centers


    Ravikanth B.

User Friendly & Great Product

  • July 09, 2019
  • Review provided by G2

What do you like best about the product?
Device 42 is so for the easiest and quickest infrastructure discovery deployment software i have ever seen in discovery and configuration management space. Its cutting edge features and capabilities created to handle Infrastructure Planning and Migrations are awesome.
What do you dislike about the product?
As there is continuous development going on to improve the capabilities of the tool, sometimes its getting difficult to understand the changes happening from version to version. I believe creating a release notes to its users for every release and with every download helps to understand the changes.
What problems is the product solving and how is that benefiting you?
We have used Device 42 for different types of client deployments (Tool based, Script based, Agent based) to collect the most accurate and complete Infrastructure data.


    Jeremy R.

Great product for organizing our data center

  • June 14, 2019
  • Review verified by G2

What do you like best about the product?
I really like that it stores all of my data center information in one place with great relational capabilities.
What do you dislike about the product?
For our specific needs, it is a bit on the expensive side. I wish that there was a lower entry point price-wise.
What problems is the product solving and how is that benefiting you?
We are able to organize all of our information in one place with an easy to use interface.


    Yasin S.

Superb product, allowed us to view/manage our infrastructure from a desk properly!

  • June 12, 2019
  • Review verified by G2

What do you like best about the product?
Complete DCIM Management, the ability to easily capacity plan, manage assets, carry out impact assessments etc is invaluable, together with value for money.

Very easy to setup, excellent discovery options, good integration with other products and good support. They will find the root cause to issues, even if it takes time.
What do you dislike about the product?
Currently no show stopping issues, we have a few feature requests that we would like.
What problems is the product solving and how is that benefiting you?
Documentation of infrastructure, ease of capacity planning, secure access to data centre information.
Recommendations to others considering the product:
Take a trial, you will love it. Ensure you outline the issues you are trying to solve so they can guide you accordingly, because the support is awesome, but only if they know what you need. They have cloud only options.


    Information Technology and Services

The overall experience of D42 tool , its features\functionality & support is extremely good.

  • June 12, 2019
  • Review verified by G2

What do you like best about the product?
Device 42 is a very good tool for agentless automated discovery.
The features this tool offers are far more than its competitors offers.
Its easy to implement & use.
Most important thing is if you stuck somehwere you will get excellent support from D42 support team.
What do you dislike about the product?
The topology diagrams should be more presentable and you cannnot download all diagrams at one click. You need to open each device then you can download the diagram one by one. Few reports like service dependency reports are huge in size. We should get separate queries for fetchign inbound and outbound reports.
What problems is the product solving and how is that benefiting you?
Its easier to get server utilization reorts and to find out server dependencies. You will get exact details like by using which port server its communicating, what dependecy server should go along while moving the particular application server.
Recommendations to others considering the product:
Device 42 is a very good tool for agentless automated discovery.
The features this tool offers are far more than its competitors offers.
Its easy to implement & use.
And the most important thing is if you stuck somehwere you will get excellent support from D42 support team. They are technically sound and of helpful nature.


    John E.

An impressive product with very good technical support

  • June 12, 2019
  • Review provided by G2

What do you like best about the product?
The product has a broad level of functionality in comparison to other CMDB implementations. However, the fact that the technical support was so efficient is hugely important given that tying in a CMDB to existing systems can be technically challenging.
What do you dislike about the product?
It could be that I'm not familiar enough with the product, but initially my concern would be around the presentation of the information to less technically proficient personnel. In other words, content of the CMDB would likely be useful to business staff and I therefore need an acceptable way to visualise the information in manner that can be consumed by slightly less technically minded people.
What problems is the product solving and how is that benefiting you?
I am still doing a technical evaluation of the product but the primary benefit will be to understand the impact of change and outages on services. Having a centralised view of our infrastructure better positions us to do this.


    Erik R.

Great product

  • June 11, 2019
  • Review verified by G2

What do you like best about the product?
Very comprehensive, but also very easy to use
What do you dislike about the product?
Could do with a few more templates when editing cabinets
What problems is the product solving and how is that benefiting you?
Easy to keep track of everything within our DC environments
Recommendations to others considering the product:
Definitely worth a go