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Reviews from AWS customer

2 AWS reviews

External reviews

430 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Aditi Mishra

Provides good stability, but its initial setup process needs improvement

  • July 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use AppDynamics Server Monitoring to keep track of live errors, loads, calls per minute, etc.

What is most valuable?

We can view the server activities, including issues in the process, with a single click. In the case of a script, we can create one branch to learn about function failure and the reasons behind it.

What needs improvement?

The product's initial setup process needs improvement.

For how long have I used the solution?

We have been using AppDynamics Server Monitoring for six months.

What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

We have 150 AppDynamics Server Monitoring users.

How are customer service and support?

Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of tools. In such cases, getting assistance from the product's support team is easy.

How was the initial setup?

The initial setup is complicated.

What other advice do I have?

I rate AppDynamics Server Monitoring a seven out of ten. Its setup process is tricky. It is very different for every server. I recommend using Microsoft, Linux, and VMware as they have their monitoring tools.


    reviewer1370079

Offers end-to-end visibility into applications but lacks options for customizations to third-party visibilities

  • June 20, 2023
  • Review provided by PeerSpot

What is most valuable?

All the features are useful. When it comes to application monitoring, AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications. There is an EEM module that is highly visible and ensures a good user experience when customers access their applications on the cloud for a long time. In general, the features are a good fit for our operations.

What needs improvement?

In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites. Instead of focusing solely on the performance of the application web layer, it should have the inclusion of other domains like the internet, DNS, third parties, and caches that affect the user experience.

There should be more options for more options for customizations to third-party visibilities.

Another area of improvement is faster support. The response time could be faster.

For how long have I used the solution?

I've been using AppDynamics for five years. However, we do not use the very latest version.

What do I think about the stability of the solution?

Even in terms of stability, AppDynamics have fine-tuned features. They provide frequent updates, twice a year. So the product is pretty stable.

I would say the stability of AppDynamics is an eight out of ten.

What do I think about the scalability of the solution?

You can easily scale it. So I would say the scalability of AppDynamics is an eight out of ten.

AppDynamics is quite a mature product. You can even increase the scalability without affecting your environment.

How are customer service and support?

Customer service and support are pretty good. The aligned support and customer support experience is quite good. If you raise an issue or a request, they will get back to you within the estimated time and resolve it for us.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have explored other options. There are other solutions in the market, like CatchPoint. But the problem is we wanted an end-to-end solution that integrates well with our existing systems, and AppDynamics fits that requirement.

How was the initial setup?

The initial setup depends on the environment. For example, if a customer wants a secure setup, I would say it's moderate, not overly complex.

If a customer doesn't prioritize security policies based on the security architecture and they don't care much about it, then it's an efficient tool.

I would rate the initial setup a five out of ten for the average user, where one being difficult and ten being easy. Five is the highest rating I would give. It's more towards excellent, I would say.

What about the implementation team?

We have it on-premises because that's where we can slice and dice and offer to the customer. That's what I suggest. If it's ISPs or CSPs, it should be on-premises. If the customers want, they can go with SaaS.

The deployment time varies from company to company. If it's fast, it probably takes a week to get it up and running. But if it's on-premises, it takes around four weeks.

Just two people are required for the deployment. If it's not an existing timeline, then it may require more people. If it's an existing timeline, then it may require more people.

The implementation does matter based on how many applications you want to monitor and how complex those applications are. If it's an on-premises setup you want to pursue, or if it's a SaaS version you want to pursue. All these factors contribute to the overall resourcing. So, how do you want to add into it? If we take a simple scenario, like a single application with two tiers, I would say two resources are more than enough. But if it's on-premises and you have twenty-five applications and a timeline to achieve it within three months, then more resources are required. That's how it works.

What's my experience with pricing, setup cost, and licensing?

AppDynamics Browser Real-User Monitoring is costly. If I have to rate the pricing, I would say seven because it's really expensive, with one being low and ten being high.

The pricing needs to come down. Many customers find it expensive, so that's why I'm rating it a seven.

What other advice do I have?

If you want to have end-to-end visibility into your applications, from users to endpoints, I would recommend using AppDynamics Browser Real-User Monitoring. It's also a good choice if you want visibility into customer conversations.

Overall, I would rate the solution a seven out of ten.


    Leisure, Travel & Tourism

Powerfull Web App Monitoting tool

  • September 25, 2021
  • Review provided by G2

What do you like best about the product?
Application monitoring is the best feature provided by app dynamics. Managing applications becomes so easy.I can configure the DB at no time.
What do you dislike about the product?
I don't dislike anything about App Dynamics. I think this is one of the fantastic tools.
What problems is the product solving and how is that benefiting you?
Apps management
DB management
I remain updated about other applications too.
Hosting of the Web apps.
Reliable and Easy to use tool.


    Santhosh K.

Santhosh’s review

  • July 31, 2021
  • Review provided by G2

What do you like best about the product?
Able to track the details of the logs...
What do you dislike about the product?
Dashboard can be more graphical to see the data
What problems is the product solving and how is that benefiting you?
Able to see how customers are using the app and where we are not getting further page views


    Internet

Best observability tool

  • July 30, 2021
  • Review provided by G2

What do you like best about the product?
Slow Queries detection
the best part is community support
Documentation
What do you dislike about the product?
UX: Can be improved
Price
In starting is very hectic if you was new on such tools
What problems is the product solving and how is that benefiting you?
Distributed transaction
slow query detection
Recommendations to others considering the product:
yes i would recond to use AppDynamics


    Jasper D.

Decent Monitoring

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
Wide range of possibilities with a intuitive design
What do you dislike about the product?
Lack of depth. I have the feeling that AppD provides me the insight but not the depth inevitable for DevOps.
What problems is the product solving and how is that benefiting you?
DevOps collaboration. We gained a great overview. The best. But used other tools to go one layer deeper


    Architecture & Planning

Appdynamics for frontend apps

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
Real time Flow diagram, hardware monitoring, translation level monitoring
What do you dislike about the product?
Cost and not suitable for mainframe technology
What problems is the product solving and how is that benefiting you?
Real time production issue resolution and os / db monitoring during performance testing


    Banking

Great profiling tool with application insights and dashboards

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
Dashboards for application, business and operations teams, ease of access to create these
Dynamic baselining
Visibility into application code for performance bottlenecks
What do you dislike about the product?
Sampling of data in frequent intervals, log analysis can be improved
Synthetic monitoring can be improved
What problems is the product solving and how is that benefiting you?
granular root causes of issues, application visibility in production


    Saurabh D.

Easy and helpful

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Debugging issues
Health monitoring of servers
Connection pooling information
Query stuck info
What do you dislike about the product?
Nothing that I dislike. Works good for me
What problems is the product solving and how is that benefiting you?
Helps in debugging issues and also monitoring server health.


    Information Technology and Services

AppDynamics review

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Monitoring has been never this easy. Utilizing appdynamics is worth it
What do you dislike about the product?
Cant think of any that makes it bad. I would just say it's pricey as others say
What problems is the product solving and how is that benefiting you?
Business App problems. Appdynamics makes the work easier
Recommendations to others considering the product:
Absolutely worth utilizing