We use AppDynamics Server Monitoring to keep track of live errors, loads, calls per minute, etc.
AppDynamics Serverless APM for AWS Lambda
AppDynamicsExternal reviews
External reviews are not included in the AWS star rating for the product.
Provides good stability, but its initial setup process needs improvement
What is our primary use case?
What is most valuable?
We can view the server activities, including issues in the process, with a single click. In the case of a script, we can create one branch to learn about function failure and the reasons behind it.
What needs improvement?
The product's initial setup process needs improvement.
For how long have I used the solution?
We have been using AppDynamics Server Monitoring for six months.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
We have 150 AppDynamics Server Monitoring users.
How are customer service and support?
Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of tools. In such cases, getting assistance from the product's support team is easy.
How was the initial setup?
The initial setup is complicated.
What other advice do I have?
I rate AppDynamics Server Monitoring a seven out of ten. Its setup process is tricky. It is very different for every server. I recommend using Microsoft, Linux, and VMware as they have their monitoring tools.
Offers end-to-end visibility into applications but lacks options for customizations to third-party visibilities
What is most valuable?
All the features are useful. When it comes to application monitoring, AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications. There is an EEM module that is highly visible and ensures a good user experience when customers access their applications on the cloud for a long time. In general, the features are a good fit for our operations.
What needs improvement?
In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites. Instead of focusing solely on the performance of the application web layer, it should have the inclusion of other domains like the internet, DNS, third parties, and caches that affect the user experience.
There should be more options for more options for customizations to third-party visibilities.
Another area of improvement is faster support. The response time could be faster.
For how long have I used the solution?
I've been using AppDynamics for five years. However, we do not use the very latest version.
What do I think about the stability of the solution?
Even in terms of stability, AppDynamics have fine-tuned features. They provide frequent updates, twice a year. So the product is pretty stable.
I would say the stability of AppDynamics is an eight out of ten.
What do I think about the scalability of the solution?
You can easily scale it. So I would say the scalability of AppDynamics is an eight out of ten.
AppDynamics is quite a mature product. You can even increase the scalability without affecting your environment.
How are customer service and support?
Customer service and support are pretty good. The aligned support and customer support experience is quite good. If you raise an issue or a request, they will get back to you within the estimated time and resolve it for us.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have explored other options. There are other solutions in the market, like CatchPoint. But the problem is we wanted an end-to-end solution that integrates well with our existing systems, and AppDynamics fits that requirement.
How was the initial setup?
The initial setup depends on the environment. For example, if a customer wants a secure setup, I would say it's moderate, not overly complex.
If a customer doesn't prioritize security policies based on the security architecture and they don't care much about it, then it's an efficient tool.
I would rate the initial setup a five out of ten for the average user, where one being difficult and ten being easy. Five is the highest rating I would give. It's more towards excellent, I would say.
What about the implementation team?
We have it on-premises because that's where we can slice and dice and offer to the customer. That's what I suggest. If it's ISPs or CSPs, it should be on-premises. If the customers want, they can go with SaaS.
The deployment time varies from company to company. If it's fast, it probably takes a week to get it up and running. But if it's on-premises, it takes around four weeks.
Just two people are required for the deployment. If it's not an existing timeline, then it may require more people. If it's an existing timeline, then it may require more people.
The implementation does matter based on how many applications you want to monitor and how complex those applications are. If it's an on-premises setup you want to pursue, or if it's a SaaS version you want to pursue. All these factors contribute to the overall resourcing. So, how do you want to add into it? If we take a simple scenario, like a single application with two tiers, I would say two resources are more than enough. But if it's on-premises and you have twenty-five applications and a timeline to achieve it within three months, then more resources are required. That's how it works.
What's my experience with pricing, setup cost, and licensing?
AppDynamics Browser Real-User Monitoring is costly. If I have to rate the pricing, I would say seven because it's really expensive, with one being low and ten being high.
The pricing needs to come down. Many customers find it expensive, so that's why I'm rating it a seven.
What other advice do I have?
If you want to have end-to-end visibility into your applications, from users to endpoints, I would recommend using AppDynamics Browser Real-User Monitoring. It's also a good choice if you want visibility into customer conversations.
Overall, I would rate the solution a seven out of ten.
Powerfull Web App Monitoting tool
DB management
I remain updated about other applications too.
Hosting of the Web apps.
Reliable and Easy to use tool.
Santhosh’s review
Best observability tool
the best part is community support
Documentation
Price
In starting is very hectic if you was new on such tools
slow query detection
Decent Monitoring
Appdynamics for frontend apps
Great profiling tool with application insights and dashboards
Dynamic baselining
Visibility into application code for performance bottlenecks
Synthetic monitoring can be improved
Easy and helpful
Health monitoring of servers
Connection pooling information
Query stuck info