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Reviews from AWS customer

2 AWS reviews

External reviews

430 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Computer Software

A nice tool for app monitoring. Used in a microservices environment

  • October 14, 2017
  • Review provided by G2

What do you like best about the product?
The tool works well. Agents are easy to install and it provides monitoring for various transactions and other useful measurements
What do you dislike about the product?
The tool can be slow. It can be frustrating to click on a button and wait for the page to refresh
What problems is the product solving and how is that benefiting you?
We use it to monitor applications and business transactions. We also use it to monitor other business related tools such as queues
Recommendations to others considering the product:
Good tool but have to have patience with the speed of the tool


    Waleed A.

Metro Shopping APP and API monitoring.

  • April 08, 2016
  • Review provided by G2

What do you like best about the product?
Gives complete details. You can easily monitor each and every thing. Very flexible and customize-able.
What do you dislike about the product?
It is little expensive, big companies can easily afford such great services but not for small businesses.
What problems is the product solving and how is that benefiting you?
We monitor App performance and error resolving issues. It saves a lot of time.
Recommendations to others considering the product:
It is great if you want real time and quick updates and monitoring. Complete package for managing business operations.


    Computer Software

App dynamics is really great in providing insight into the application, great for monitoring applications.

  • April 04, 2016
  • Review provided by G2

What do you like best about the product?
Application insight, monitoring, and metrics... based on which decisions can be made.
What do you dislike about the product?
It was meeting our expectations, nothing specific.
What problems is the product solving and how is that benefiting you?
Our enterprise application consisted of thousands of loosely coupled deployable units. We aimed to enhance predictability and performance to better serve the business. App Dynamics played a crucial role in achieving this goal.
Recommendations to others considering the product:
N/A


    dhanilan m.

AppDynamics one of the best analytic tools

  • March 31, 2016
  • Review provided by G2

What do you like best about the product?
The rich features and comprehensive features in the Dashboard attracts users a lot.The analytic options are very clear and brief enough.One package for all Monitoring, troubleshooting and analytics
What do you dislike about the product?
Wish it could support even more languages. And also give more focus on UX so the learning curve is reduced. But still a good choice for nerds
What problems is the product solving and how is that benefiting you?
Gives me early insights in the performance and stability of my production Apps. so that build , deploy , learn curve is very spontaneous
Recommendations to others considering the product:
A must try for companies who want to adhere to DevOps


    Sid Roy

We've had experience using Dynatrace, CA & Gomez but AppDynamics excels in terms of implementation, footprint & overhead

  • June 09, 2014
  • Review provided by PeerSpot

What is our primary use case?

Extensive use cases, dozens of primary and secondary use cases ranging from core application monitoring at the global level to micro level performance analysis at the transaction level. AppD provides the ability to also manage total interactions at the web/mobile browser level, the database and core infrastructure including server level and L4 network.

How has it helped my organization?

We are a services organization, so we use AppDynamics with our customers. It has allowed us to expand our footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. We have a new value proposition for our customers- enhanced visibility, enhanced stability, and we can reduce our costs to them because our cost structure is reduced by using AppDynamics. We have other examples like this as well where AppDynamics has improved the way we function and operate. As of date of this article, our company has in excess of 30,000 AppDynamics agents deployed globally and we are monitoring billions of annual page views for major customers.

Furthermore, AppDynamics is a key toolset and drives tremendous value and efficiency in our remote performance management center which supports over 10,000 retail locations on behalf of our retail customers.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

We didn't have any issues with stability. Highly stable with extremely light impact- negligible.

What do I think about the scalability of the solution?

We didn't have any issues with scalability. Unbelievably scalable - we selected this solution for its ability to aggregate thousands and thousand of end point monitoring.

How are customer service and support?

Customer Service:

AppDynamics redefines customer services, especially in post sales support- maybe one of the most responsive service desk teams in the industry.

Technical Support:

They have done a superb job of getting some obscenely bright software people with a passion for customer services and unleashed them in the market. Some of the finest technical support in the industry.

How was the initial setup?

The initial setup was extremely straightforward- we can have an enterprise deployment with several dozen end points being monitored in less than 3 hours.

What about the implementation team?

Our first few implementations we did ourselves and then for our first major customer implementation we got AppDynamics to assist. We currently support all of our internal and external deployments.

Which other solutions did I evaluate?

We're regularly looking at various options. Even before we made the decision to standardize on AppDynamics, we already had experience with BMC Appsight. We also had experience using Dynatrace, CA and Gomez at some of our customer's environments. We also heard our customers talking about their experiences with these other products.

What other advice do I have?

You can't over-speak importance of deployment, configuration and infrastructure footprint because what happens is that people get excited when they see the output of various products (such as Dynatrace or CA Wiley). They say, "wow, it's very powerful, we've never had visibility, we're going to implement at all costs." Then they buy the solution and they realize they need 5X the amount of servers, a lot of storage, experts to manage it, etc.