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Speedy implementations with cyara
What do you like best about the product?
UI is super friendly and all functionalities are easily accessible.
New features like CX models, crawlers makes it easy for non technical Business Analysts to use cyara as tool.
We even have plan to use cyara as flow design tool in future and thus solving issues related to test cases creation.
Cyara pulse is used to actively monitor health of the voice application.
Support is one of the best from product companies.
New features like CX models, crawlers makes it easy for non technical Business Analysts to use cyara as tool.
We even have plan to use cyara as flow design tool in future and thus solving issues related to test cases creation.
Cyara pulse is used to actively monitor health of the voice application.
Support is one of the best from product companies.
What do you dislike about the product?
There are still few limitations with campaigns like keeping a call open and then after some interval make another call. Just like jmeter gives us that freedom when we want to test API calls after some time.
Use of data sets can still be improved with the likes of DB like structures. Its still confusing while using datasets in campaigns.
Campaign results don't show few of the important fields and will be implemented in future releases.
Use of data sets can still be improved with the likes of DB like structures. Its still confusing while using datasets in campaigns.
Campaign results don't show few of the important fields and will be implemented in future releases.
What problems is the product solving and how is that benefiting you?
We work in environment where we need to support multiple languages and correctness of those sentences.
Also there is need to run regression tests every 3 days and that is lot of work; when someone tests regression suite it is boring after some time and then we might miss scenarios which may fail in live environments.
Speed is another important issue that we solves using cyara.
Productivity improves as we can run campaign while working on other things and we can schedule campaigns.
There is always need to do load testing with different load parameters and this can be easily done using cyara cruncher.
Also there is need to run regression tests every 3 days and that is lot of work; when someone tests regression suite it is boring after some time and then we might miss scenarios which may fail in live environments.
Speed is another important issue that we solves using cyara.
Productivity improves as we can run campaign while working on other things and we can schedule campaigns.
There is always need to do load testing with different load parameters and this can be easily done using cyara cruncher.
Recommendations to others considering the product:
Cyara is powerful tool with all the necessary fundamental requirements of IVR testing. If you have possibility to have more ports and need is to test very fast and in multiple languages; then go for it.
Cyara at Assurant
What do you like best about the product?
Flexibility of application; use of Tags for dynamic responses and the use of Blocks for repetitive steps
What do you dislike about the product?
"Satisfactory" results are sometimes just that - satisfactory. I wish I could choose whether it reattempts cases that pass as satisfactory. I am sometimes satisfied with that result.
What problems is the product solving and how is that benefiting you?
More robust testing can be performed using Cyara vs manual testing. We have been able to build comprehensive regression campaigns, robust functionality campaigns that include negative and edge case testing, and more. Certainly has stepped up our testing game!
Recommendations to others considering the product:
Cyara is robust and powerful, yet easy to learn and use. It will widen and deepen your testing efforts easily.
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