3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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My personal recommendation, if this is not for home use, stay away
What do you like best about the product?
Its based on Windows and the UI is not bad. We also didnt have problems using the PBX itself.
What do you dislike about the product?
Non-existent customer service. We cant activate our license key and 3cx "customer service" asks for 75 EURO to solve it. We had same issue last year and after paying 75 EUR they simply sent an email saying uninstall and reinstall. If what you want from your phone system is drama, then 3cx is your choice.
What problems is the product solving and how is that benefiting you?
None 3cx has been creating the problems
Recommendations to others considering the product:
Stay away if you dont want drama.
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I use it every day and it is the most helpful phone tool for businesses.
What do you like best about the product?
Everything is visable, and you can pin point
What do you dislike about the product?
at the moment not much, seems to be very useful
What problems is the product solving and how is that benefiting you?
checking phone status
how long the call is
how long the call is
3cx best dialer
What do you like best about the product?
3cx is secure and a great app for managing calls. Not complicated and it's easy to use or disposition calls. Also when it comes to going off queue is just a click of a button. Works for both inbound and outbound calls.
What do you dislike about the product?
At times it fails when integrating with other platforms. They should also improve on their video options which is not quite stable.
What problems is the product solving and how is that benefiting you?
Manning customers' calls and this has made it easier for my company to keep and update records on performance of their agents.
3cx outlines productivity in an awesome way by providing genuine data on the number of calls and talk time.
3cx outlines productivity in an awesome way by providing genuine data on the number of calls and talk time.
Recommendations to others considering the product:
Works best in customer care department. If you try 3xc, you won't regret any bit.
Great communication tool for reaching candidates/clients from anywhere
What do you like best about the product?
3CX gives me the ability to send and receive calls from both clients and candidates while in the office or on my mobile phone. I never miss a call now, which in the staffing industry is a huge plus.
What do you dislike about the product?
occasionally there may be a glitch which prevents me from being able to access the system while away from the office, but it doesn't happen so often that I wouldn't recommend the product.
What problems is the product solving and how is that benefiting you?
The biggest problem I have solved is missing calls. Many of the candidates that I am trying to reach may be at work during the day and unable to take a call. Using this system allows me to receive calls after hours, if I wish to, giving me the ability to not miss a call from a candidate. This has increased the number of hires I have been able to make by being able to do a phone screen with them at any time.
3cx voip provider review
What do you like best about the product?
*Can call both locally or Internationally
* Easy to use Interface
*No telephone line required
*Calls can be recorded
* Easy to use Interface
*No telephone line required
*Calls can be recorded
What do you dislike about the product?
* Sometimes that the calls either cut or volume disappears leading to a redial.
*Limited Voip tools at our disposal to use.
*Limited Voip tools at our disposal to use.
What problems is the product solving and how is that benefiting you?
As a business having 3cx on the laptops for calling is a lot easier to use than giving each user a corded phone, we have also saved on a lot of equipment expenses because on the 3cx app. The other nice feature is we have multiple people calling at the same time. +- 80 users.
3CX - The best telephone system out there! Excellent VOIP functionalities.
What do you like best about the product?
Ease of use, user friendly, many options to choose from. Unlimited functionalities.
What do you dislike about the product?
Some features take time to be implemented, but overall, excellent support.
What problems is the product solving and how is that benefiting you?
Centralized console management. Excellent VOIP experience. User friendly mobile app and PC app.
Recommendations to others considering the product:
Excellent VOIP solution. User friendly administration console. Affortable prices.
Phone system with features for our current time
What do you like best about the product?
I am able to use the mobile app or external web link to use as my desk phone when I am out of the office. The desk phones are easy to use. The administration console has an easy to use interface.
What do you dislike about the product?
Depending on the ISP (Internet Service Provider), they sometimes block access to some firewall ports that are needed for 3CX to operate from the browser. Sometimes if someone is calling and it shows on the home screen of the phone the call is missed even though your trying to swipe to answer the call.
What problems is the product solving and how is that benefiting you?
Being able to make, transfer, conference and receive business calls when I am on the road or even out of the country. I could do my work as if I am in office especially during this pandemic.
Recommendations to others considering the product:
For mobile users: ensure that you have a proper data or wifi connection and ensure that the app as well as the phone system has the latest updates.
Best tool on the market
What do you like best about the product?
The system is very intuitive, easy to configure and manage. The implementation is very smooth. We have a partner that supports us in all demands, with very efficient support. I consider it great cost benefit. A very important point is the amount of existing resources. 3CX takes security seriously, its system is very efficient in this regard. I followed the block list and closely and performed several tests, all of which were successful. The audio quality is amazing.
What do you dislike about the product?
It does not have general system data monitoring panels. The existing panels do not meet my demands. It would be better if you were a native, without the need for Grafana.
What problems is the product solving and how is that benefiting you?
My ambette had been in transition for a long time, from the analogue to the SIP, but I was facing difficulties. With 3CX I was able to speed up the process, due to its integrations. Another important point was cost reduction due to better monitoring through reports.
Recommendations to others considering the product:
Without a doubt the 3CX is the best tool on the market. It exceeds all the requirements in all requirements. Not to mention that it had an affordable cost.
Robust and scalable solution
What do you like best about the product?
The 3CX solution perfectly met our company's needs. It is a robust and scalable solution and has all the features that the business needs to communicate. I recommend.
What do you dislike about the product?
Improve your computer's Softphone, because it have a confused interface
What problems is the product solving and how is that benefiting you?
Mobility, employee integration, internal and external telephone system reports and scalability with the cloud solution.
3cx Changed our Telephony Experience
What do you like best about the product?
Management and Visibility across all extensions.
What do you dislike about the product?
When having two trunks and assign the same extension to both trunks editing an extension removes one extension from a trunk.
What problems is the product solving and how is that benefiting you?
We are users coming from Asterisks/Freepbx the move is one of the best yet.
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