3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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My insights about 3CX, while away from office
What do you like best about the product?
An easy app everyone can use anywhere: home, office and in transit. Actually between local and remote support roles, I can use 3CX in my desktop, laptop, smartphone and even via browser.
What do you dislike about the product?
Connection delays that sometimes show up, primarly in poor connections.
By the way, ocasionally I suffer from server disconnections and voice echoes, calling users from VoIP, cell or local phones. However, that's not a persistent issue.
By the way, ocasionally I suffer from server disconnections and voice echoes, calling users from VoIP, cell or local phones. However, that's not a persistent issue.
What problems is the product solving and how is that benefiting you?
3CX is helping me in home office exceptionally. In need of a dynamic and reliable tool, my employers have adopted 3CX as their default VoIP solution, even in the cellphones. For the home office modality, it's totally necessary and imperative to have such powerfull and easy-to-use tools like this one.
Recommendations to others considering the product:
An easy-to-use and powerfull tool, can improve significantly your production and communication needs, if correctly deployed. After about 3 years using the tool, I can say that I know few other tools that can rivalize and/or be best than 3CX.
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The 3CX Value proposition
What do you like best about the product?
It’s Simplicity and dynamic growth over time
What do you dislike about the product?
It’s a closed system as compared to open source systems
What problems is the product solving and how is that benefiting you?
Contact Centre Solutions
Recommendations to others considering the product:
Simplicity is at the core
I'm voip project manager in my company and I love 3cx for its versatility.
What do you like best about the product?
The simplicity for extension management and the compatibility with devices
What do you dislike about the product?
Support is erogated only if all prerequisites are respected
What problems is the product solving and how is that benefiting you?
Killing costs between headquarter and abroad offices.
the best telephone switchboard on the market
What do you like best about the product?
la facilità d'uso e i servizi sono la parte più importante
What do you dislike about the product?
si potrebbe fare qualcosa per i costi annuali di licenza
What problems is the product solving and how is that benefiting you?
smartworking
Brilliant VOIP Technology
What do you like best about the product?
The convenience of the product range and the efficiency of the services to cater to my company's needs. The 3CX product works brilliantly in-office and remotely.
What do you dislike about the product?
I have not experienced any down-sides to 3CX as yet.
What problems is the product solving and how is that benefiting you?
1. The issue of high-costs of Analog has been solved. 3CX VOIP has lowered my company call costs intensively.
2. My users can now utilize the 3CX software app to receive calls remotely and on the go, via their laptops and smart devices.
3. Video conferencing is now readily available and customized to my company's requirements.
4. Easy to use 3CX Admin Portal, to make changes on the fly and get an overall view of the company Telephony statistics.
2. My users can now utilize the 3CX software app to receive calls remotely and on the go, via their laptops and smart devices.
3. Video conferencing is now readily available and customized to my company's requirements.
4. Easy to use 3CX Admin Portal, to make changes on the fly and get an overall view of the company Telephony statistics.
Recommendations to others considering the product:
Great product with plenty of versatile features.
3cx the ideal partner for softphone and teleworking
What do you like best about the product?
The capability to work anywhere and the ease of use software
What do you dislike about the product?
call log feature lags some fuctions: show missed que calls, show caller number afther transfer
What problems is the product solving and how is that benefiting you?
remote working solution and integration with 3th party software
Recommendations to others considering the product:
Very good solution technical and price wise. essay to use and to implement. very user friendly. It also has a nice design and works with both android and ios mobile devices. The web meeting is also included in the pro licence with 250 seats for the meeting. We also made an integration with or crm/ticketing system OTRS and now when we get an incoming call 3cx looks up the contact name from the OTRS database and when we click the crm icon a ticket is automatically created or show us the open tickets so we can add new information to them. This is a huge workflow optimization. In the past years we saw 3cx grow and adapting to the marked needs. And being Very pro reactive. So now with the Covid situation there teleworking solution is really grown out to the perfect solution.
3CX Review
What do you like best about the product?
Its ease of use and administration. Easy for users and admins. Stability as well is a great plus
What do you dislike about the product?
Tha lack of some features like Callback on busy
What problems is the product solving and how is that benefiting you?
Price and complexity of additional modules as well as price of devices (great variety of supported devices)
Recommendations to others considering the product:
Value for Money!!!
3CX is the best choice for everyone coming from asterisk/freepbx
What do you like best about the product?
We where long time asterisk and FreePBX users but in thoose 100% home working time we needed a reliable unified communication solution because the asterisk one was totaly unreliable.
After numerous test we landed on 3CX that has a great feature/price pioint and allowed us to have all the fancy features of UC and reusing all our deskphones (changing them would have been a huge investment).
After 8 months of heavy use we are very happy with the product!
After numerous test we landed on 3CX that has a great feature/price pioint and allowed us to have all the fancy features of UC and reusing all our deskphones (changing them would have been a huge investment).
After 8 months of heavy use we are very happy with the product!
What do you dislike about the product?
We didn't like that it's missing AD and SAML integration and that is making SSO impossible.
What problems is the product solving and how is that benefiting you?
We solved the problem of using mobile phones for internal calls and we had the benefit of great UC
Thanks for best VoIP system
What do you like best about the product?
very easy and it's stable no problem , support team is very good , open source .
What do you dislike about the product?
rely no thing , I like it , maybe reporting i'm not expert .
What problems is the product solving and how is that benefiting you?
open source extension unlimited , mobile app good .
Recommendations to others considering the product:
I rely recommend it to start now with 3cx
3CX makes it so easy
What do you like best about the product?
Ease of Use and the functionality of 3cx
What do you dislike about the product?
The learning curve is a little steep because of how feature rich 3cx is
What problems is the product solving and how is that benefiting you?
The reporting built into 3cx really helps us to identify where our call centre is lacking
Recommendations to others considering the product:
Give the free version a go. Sure it doesnt have recording but it gives you a pretty good taste of what you're in for
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