3CX Phone System
3CXExternal reviews
499 reviews
from
External reviews are not included in the AWS star rating for the product.
Great communication tool for reaching candidates/clients from anywhere
What do you like best about the product?
3CX gives me the ability to send and receive calls from both clients and candidates while in the office or on my mobile phone. I never miss a call now, which in the staffing industry is a huge plus.
What do you dislike about the product?
occasionally there may be a glitch which prevents me from being able to access the system while away from the office, but it doesn't happen so often that I wouldn't recommend the product.
What problems is the product solving and how is that benefiting you?
The biggest problem I have solved is missing calls. Many of the candidates that I am trying to reach may be at work during the day and unable to take a call. Using this system allows me to receive calls after hours, if I wish to, giving me the ability to not miss a call from a candidate. This has increased the number of hires I have been able to make by being able to do a phone screen with them at any time.
3cx voip provider review
What do you like best about the product?
*Can call both locally or Internationally
* Easy to use Interface
*No telephone line required
*Calls can be recorded
* Easy to use Interface
*No telephone line required
*Calls can be recorded
What do you dislike about the product?
* Sometimes that the calls either cut or volume disappears leading to a redial.
*Limited Voip tools at our disposal to use.
*Limited Voip tools at our disposal to use.
What problems is the product solving and how is that benefiting you?
As a business having 3cx on the laptops for calling is a lot easier to use than giving each user a corded phone, we have also saved on a lot of equipment expenses because on the 3cx app. The other nice feature is we have multiple people calling at the same time. +- 80 users.
3CX - The best telephone system out there! Excellent VOIP functionalities.
What do you like best about the product?
Ease of use, user friendly, many options to choose from. Unlimited functionalities.
What do you dislike about the product?
Some features take time to be implemented, but overall, excellent support.
What problems is the product solving and how is that benefiting you?
Centralized console management. Excellent VOIP experience. User friendly mobile app and PC app.
Recommendations to others considering the product:
Excellent VOIP solution. User friendly administration console. Affortable prices.
Phone system with features for our current time
What do you like best about the product?
I am able to use the mobile app or external web link to use as my desk phone when I am out of the office. The desk phones are easy to use. The administration console has an easy to use interface.
What do you dislike about the product?
Depending on the ISP (Internet Service Provider), they sometimes block access to some firewall ports that are needed for 3CX to operate from the browser. Sometimes if someone is calling and it shows on the home screen of the phone the call is missed even though your trying to swipe to answer the call.
What problems is the product solving and how is that benefiting you?
Being able to make, transfer, conference and receive business calls when I am on the road or even out of the country. I could do my work as if I am in office especially during this pandemic.
Recommendations to others considering the product:
For mobile users: ensure that you have a proper data or wifi connection and ensure that the app as well as the phone system has the latest updates.
Best tool on the market
What do you like best about the product?
The system is very intuitive, easy to configure and manage. The implementation is very smooth. We have a partner that supports us in all demands, with very efficient support. I consider it great cost benefit. A very important point is the amount of existing resources. 3CX takes security seriously, its system is very efficient in this regard. I followed the block list and closely and performed several tests, all of which were successful. The audio quality is amazing.
What do you dislike about the product?
It does not have general system data monitoring panels. The existing panels do not meet my demands. It would be better if you were a native, without the need for Grafana.
What problems is the product solving and how is that benefiting you?
My ambette had been in transition for a long time, from the analogue to the SIP, but I was facing difficulties. With 3CX I was able to speed up the process, due to its integrations. Another important point was cost reduction due to better monitoring through reports.
Recommendations to others considering the product:
Without a doubt the 3CX is the best tool on the market. It exceeds all the requirements in all requirements. Not to mention that it had an affordable cost.
Robust and scalable solution
What do you like best about the product?
The 3CX solution perfectly met our company's needs. It is a robust and scalable solution and has all the features that the business needs to communicate. I recommend.
What do you dislike about the product?
Improve your computer's Softphone, because it have a confused interface
What problems is the product solving and how is that benefiting you?
Mobility, employee integration, internal and external telephone system reports and scalability with the cloud solution.
3cx Changed our Telephony Experience
What do you like best about the product?
Management and Visibility across all extensions.
What do you dislike about the product?
When having two trunks and assign the same extension to both trunks editing an extension removes one extension from a trunk.
What problems is the product solving and how is that benefiting you?
We are users coming from Asterisks/Freepbx the move is one of the best yet.
My insights about 3CX, while away from office
What do you like best about the product?
An easy app everyone can use anywhere: home, office and in transit. Actually between local and remote support roles, I can use 3CX in my desktop, laptop, smartphone and even via browser.
What do you dislike about the product?
Connection delays that sometimes show up, primarly in poor connections.
By the way, ocasionally I suffer from server disconnections and voice echoes, calling users from VoIP, cell or local phones. However, that's not a persistent issue.
By the way, ocasionally I suffer from server disconnections and voice echoes, calling users from VoIP, cell or local phones. However, that's not a persistent issue.
What problems is the product solving and how is that benefiting you?
3CX is helping me in home office exceptionally. In need of a dynamic and reliable tool, my employers have adopted 3CX as their default VoIP solution, even in the cellphones. For the home office modality, it's totally necessary and imperative to have such powerfull and easy-to-use tools like this one.
Recommendations to others considering the product:
An easy-to-use and powerfull tool, can improve significantly your production and communication needs, if correctly deployed. After about 3 years using the tool, I can say that I know few other tools that can rivalize and/or be best than 3CX.
The 3CX Value proposition
What do you like best about the product?
It’s Simplicity and dynamic growth over time
What do you dislike about the product?
It’s a closed system as compared to open source systems
What problems is the product solving and how is that benefiting you?
Contact Centre Solutions
Recommendations to others considering the product:
Simplicity is at the core
I'm voip project manager in my company and I love 3cx for its versatility.
What do you like best about the product?
The simplicity for extension management and the compatibility with devices
What do you dislike about the product?
Support is erogated only if all prerequisites are respected
What problems is the product solving and how is that benefiting you?
Killing costs between headquarter and abroad offices.
showing 161 - 170