3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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True unified communications system
What do you like best about the product?
Flexible, user firendly and lots of features.
What do you dislike about the product?
Webmeeting on the cloud and limitation of customization
What problems is the product solving and how is that benefiting you?
Telworkers with mobility and control of all agents inside my PBX
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stable and advanced phene system
What do you like best about the product?
interconnection between 3cx virtual machine. The way to calculate the licence cost. The possibilities to connect third-party software.
What do you dislike about the product?
complexity in understanding how to update phone templates.
What problems is the product solving and how is that benefiting you?
migrate to complete voip system. Interconnect 5 different sites with more than 300 extensions. Easy to use the system for chat and video meeting among colleagues.
Recommendations to others considering the product:
Simple system to install. Easy to administer and use. Smart way to calculate licence cost.
3CX used in a call center for market research
What do you like best about the product?
It's easy to deploy and use, especially in a call center function, where we have many users logging in.
It also allows for monitoring and logging the calls, and recording them when needed.
It also allows for monitoring and logging the calls, and recording them when needed.
What do you dislike about the product?
We had some small start-up issues regarding compatibility with our predeveloped call-handlers, but we got it fixed with some workarounds, with the help from our 3CX partner.
We also had some small readjustments to some of the old ways to do things, but our understanding of the system has improved a lot over the last year.
We also had some small readjustments to some of the old ways to do things, but our understanding of the system has improved a lot over the last year.
What problems is the product solving and how is that benefiting you?
Calling out with multiple interviewers, while logging the calls. The deployment was fast and problem-free, even when we upgraded the capacity for both our call center and our license for 3CX.
Recommendations to others considering the product:
We were recommended this by another company we have worked alongside with for many years, and were noticeable happy with our choice to change from our previously system. I personally is happy for the change, which offers a great deal of insight in the system, and would recommend 3CX as a call system to others.
Flexible
What do you like best about the product?
It offers you great flexibility. You can setup a call-center in minutes.
After the latest updates, it really is a very stable platform.
After the latest updates, it really is a very stable platform.
What do you dislike about the product?
You cannot see the maximum simultaneous calls reached. This feature is usefull to upgrade in advance, not when you're at maximum load.
What problems is the product solving and how is that benefiting you?
Our company has it's entire business strongly based on 3CX. It offers a great way to organize support teams (HR, Financial, all the departments in a company).
Recommendations to others considering the product:
If possible, get a trial and check it out yourself. In less than 24h you will have know if it is for you or not.
Modern PBX for your needs
What do you like best about the product?
Friendly UI, modern tooling, useful features like mobile apps, videoconferences. All you need to run your voice communications and provide high quality service for agile businesses.
What do you dislike about the product?
Sometimes it is hard to configure the complicated settings.
What problems is the product solving and how is that benefiting you?
Headquarters communications during Covid-19 lockdowns, employees used mobile applications with no obstacles. Easy to use and likely to have.
Recommendations to others considering the product:
take into your consideration when you choose PBX for your company!
Best Phonesystem there is
What do you like best about the product?
lots of options, great mobile app, easy to manage
What do you dislike about the product?
seting up simple caller routing to other phone numbers by app
What problems is the product solving and how is that benefiting you?
online phonebook
hotdesking
hotdesking
Recommendations to others considering the product:
try it, best phone systems
Perfect for any SME, especially when working remotely
What do you like best about the product?
Easy to use interface,
Mobile app can be used to access lines
3CX makes hosting, configuring, and managing a phone system easy and effortless.
Mobile app can be used to access lines
3CX makes hosting, configuring, and managing a phone system easy and effortless.
What do you dislike about the product?
Pricing a bit too high
No other downsides
No other downsides
What problems is the product solving and how is that benefiting you?
All our staff can now work and call from home, especially during lockdown.
Benefits: We now save lots of costs on office space because staff are remotely set up at home.
We have also start selling the system to external clients - opened up a whole new market for us. The product is easy to sell and SME love it. We demonstrate the benefits by using our own business as a case study.
Benefits: We now save lots of costs on office space because staff are remotely set up at home.
We have also start selling the system to external clients - opened up a whole new market for us. The product is easy to sell and SME love it. We demonstrate the benefits by using our own business as a case study.
Recommendations to others considering the product:
You should have moved to 3CX not today but yesterday! You will save costs and will never regret it.
Great product
What do you like best about the product?
It's easy to setup and manage. Easy to setup the clients (pc, mobiles) and it just works! It needs low resources. I have it also at home on Pi3!
What do you dislike about the product?
Sometimes the bugs are being fixed not that fast as they should be.
What problems is the product solving and how is that benefiting you?
Free communication among all colleagues (using personal devices!)
Recommendations to others considering the product:
just buy it...
Excellent, Smooth and Robust
What do you like best about the product?
Seamless installation and integration on linux
What do you dislike about the product?
Gun to my head? Layout of the dashboard but it doesn't even bother me
What problems is the product solving and how is that benefiting you?
Benefit mostly being able to use 4CH and 8CH free is enticing
Required a lot of work for our requirements
What do you like best about the product?
Customizability is a great feature with the call flow apps
What do you dislike about the product?
Multiple sip trunks with same inbound rule cause the dissappearance of multiple inbound rules
What problems is the product solving and how is that benefiting you?
Monitoring and reports are important and it is something that 3cx provides well
Recommendations to others considering the product:
There is nothing like it on the market, it is a wise choice to invest in
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